We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have found W-wellness a great one stop shop for my health and wellbeing needs. I spoke to one of their nutritionists Maz who was so friendly and knowledgable and really helped me to understand w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Have ordered with this company a few times over the last six months and they have always provided great products, at a good price and arrived within timeframe. But what has stood out to me in the last... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I placed an order for Vida Glow Collagen Liquid Advance on Monday, 22nd September, and it arrived on the 25th September. Upon checking the packaging after taking my first sachet, I noticed the “... Toon meer

Beoordeeld met 4 van de 5 sterren

Have ordered a few products from this website. Always arrive quickly. Good selection of high quality supplements. Had one delivery where a bottle arrived smashed but dealt with swiftly, helpful resp... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vitamine- en supplementenwinkel

Geschreven door het bedrijf

W-Wellness is set to completely redefine wellness, offering unparalleled access to experts and a carefully curated selection of market leading nutritional supplements and wellness products. Wellness isn't one-size-fits-all - W-Wellness is putting the power back into the hands of wellness experts. With an easy-to-use system that's accessible for both practitioners and consumers, W-Wellness makes it simple to supplement in-clinic results with at-home wellness and nutrition care. W-Wellness | W-Edit | W-Experts | W-Shop


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

29 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 60% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,0

Alle reviews

(29)

25 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Super helpful and fast delivery

Super helpful and fast delivery! Great products!

23 juli 2026
Review zonder uitnodiging
Logo W-Wellness

Antwoord van W-Wellness

Hello Sarah,

We're so pleased to hear you found our service helpful and our delivery fast. Thanks for your support—we hope to see you again soon!

W-Wellness Team 🌿

Beoordeeld met 5 van de 5 sterren

Have ordered with this company a few…

Have ordered with this company a few times over the last six months and they have always provided great products, at a good price and arrived within timeframe. But what has stood out to me in the last week is the exceptional customer service I received from Sharon. I placed an order thinking I would be at home to accept it but had a last minute travel change. I emailed W-Wellness on Monday asking if they could expedite my shipping, thinking that there probably wasn’t any hope but giving it a try. Sharon answered my email the next morning and had it shipped out to me next day delivery within the hour. Received my parcel next day in time for trip. Really excellent service from this company. Will definitely be shopping with them over other companies.

22 juni 2026
Review zonder uitnodiging
Logo W-Wellness

Antwoord van W-Wellness

Thank you so much for taking the time to leave such a wonderful review. We're delighted to hear you've been happy with our products, prices and delivery over the past few months.

We're especially pleased that Sharon was able to help get your order to you in time for your trip. We'll be sure to pass on your kind words to her.

Thank you for choosing W-Wellness and for your continued support.

Beoordeeld met 5 van de 5 sterren

Ordered my APE Nutrition Protein from…

Ordered my APE Nutrition Protein from here. Protein arrived promptly without any problems from start to finish. Just made my second order! Would recommend :)

30 april 2026
Review zonder uitnodiging
Logo W-Wellness

Antwoord van W-Wellness

Hi Lauren

Many thanks for your review.

We love to hear what our customers think of our products and being part of your wellness journey

Best wishes

W-Wellness Team 🌿

Beoordeeld met 5 van de 5 sterren

I buy the Meteron labs creatine

I buy the Meteron labs creatine, which is the finest powder and really dissolves in drinks, better than others I've tried.

8 juni 2026
Review zonder uitnodiging
Logo W-Wellness

Antwoord van W-Wellness

Good Afternoon Paul

Thank you for taking the time to share your feedback.

It's great to hear that Meteron Creatine is working so well for you and that it mixes more easily than the other brands you've tried. We take great pride in the quality of our products, so it's always rewarding to hear such positive feedback from our customers.

Thanks for sharing
Kind Regards

The W-Wellness Team

Beoordeeld met 5 van de 5 sterren

Erin was such a great support

Erin was such a great support, my experience with her has been very smooth and detailed.

Looking forward to our next call.

Thank you!

5 juni 2026
Review zonder uitnodiging
Logo W-Wellness

Antwoord van W-Wellness

Good Morning Anj

Thank you for sharing your feedback on your consultation. Its great too hear how supportive you have found Erin and you are looking forward to your next call,

Kind Regards
The W-Wellness Team

Beoordeeld met 5 van de 5 sterren

I loved the comprehensive and…

I loved the comprehensive and informative advice given by Maz. She listened to my health needs with care and patience and I really valued her advice. Also no hard sell to buy products which was a bonus! Highly recommend 👌

5 juni 2026
Review zonder uitnodiging
Logo W-Wellness

Antwoord van W-Wellness

Good Afternoon Tracey
Thank you so much for your kind words and recommendation. It's wonderful to hear how well your consultation was with Maz and how much you valued her advice . Wishing you all the very best with your health and wellbeing, and thank you again for taking the time to share your experience.

Best Wishes
The W-Wellness Team

Beoordeeld met 5 van de 5 sterren

Always prompt and helpful service

5 juni 2026
Review zonder uitnodiging
Logo W-Wellness

Antwoord van W-Wellness

Good Afternoon

Thank you taking the time to recommend us on our service we are so pleased you have found us prompt and helpful we really do appreciate this feedback.

Kind Regards
The W-Wellness Team

Beoordeeld met 5 van de 5 sterren

Fantastic one stop shop

I have found W-wellness a great one stop shop for my health and wellbeing needs.
I spoke to one of their nutritionists Maz who was so friendly and knowledgable and really helped me to understand which would be the most beneficial products to me.
I have purchased a few products from the site but most recently Altrient which I saw some positive results from within a matter of weeks.
Would highly recommend speaking to one of their experts to offer you advice in a sometimes overwhelming industry.

2 mei 2026
Review zonder uitnodiging
Logo W-Wellness

Antwoord van W-Wellness

Good Morning Claire

Thank you for your wonderful feedback!

We're delighted to hear that you've found
W-Wellness to be a valuable one-stop shop for your health and wellbeing needs.
It's especially great to know that Maz was able to provide friendly, knowledgeable guidance and help you navigate the options available.

We're also pleased that you've experienced positive results with Altrient so quickly.
Your recommendation means a great deal to us, and we're grateful for your trust. We look forward to continuing to support you on your health and wellness journey.

Kind Regards

The W-Wellness Team

Beoordeeld met 5 van de 5 sterren

Absolutely LOVE LOVE LOVE F+NCTION Calm…

Absolutely LOVE LOVE LOVE F+NCTION Calm Rest and Recovery Drink, tastes so good and full of goodness, such a treat before bedtime.
Great service as always from the W-Wellness team, Nutritionist Maz Packham has been amazing in my wellness journey.

2 maart 2026
Review zonder uitnodiging
Logo W-Wellness

Antwoord van W-Wellness

Thank you so much for your wonderful review! We're thrilled to hear how much you love F+NCTION Calm Rest & Recovery and that it's become such a special part of your bedtime routine. It's fantastic to know you're enjoying both the taste and benefits. We're also delighted to hear about your positive experience with our team, and we'll be sure to pass your kind words on to Maz. Thank you for trusting us to be part of your wellness journey!

Beoordeeld met 4 van de 5 sterren

I have had a very positive experience…

I have had a very positive experience working with the W-Wellness team. Maz has been very helpful and supportive in offering guidance and advice around diet, nutrition and supplements that will help me on my healing journey.

1 juni 2026
Review zonder uitnodiging
Logo W-Wellness

Antwoord van W-Wellness

Good Morning Michelle

Thank you for sharing your experience .

Its great to hear how positive you have found your experience and how helpful Maz was for you we wish you well on your healing journey.

Best Wishes
The W-Wellness Team

Beoordeeld met 5 van de 5 sterren

Had a really positive experience

Had a really positive experience, including a detailed call and product recommendation with nutritionist Zoe who was extremely helpful in recommending some products and able to guide me with some test results.

14 mei 2026
Review zonder uitnodiging
Logo W-Wellness

Antwoord van W-Wellness

Good Morning Rachel

Thank you for taking the time to share your experience and how helpful Zoe was for you.

Best Wishes
The W-Wellness Team

Beoordeeld met 5 van de 5 sterren

Had a great experience on this site

Had a great experience on this site, they have some great brands and shipping was really fast. I feel better buying from a site where all the products are actually vetted by experts as I never know if I'm buying the right thing!

19 mei 2026
Review zonder uitnodiging
Logo W-Wellness

Antwoord van W-Wellness

Thank you so much for your review!
We're delighted to hear that you had a great experience with us and that your order arrived quickly. It's especially rewarding to know that our expert-vetted product selection helped give you confidence in your purchase.
We work hard with our partnered brands and try to make shopping as easy and stress-free as possible. We truly appreciate your support and look forward to serving you again soon!

W-Wellness Team 🌿

Beoordeeld met 5 van de 5 sterren

I’ve had a really positive experience…

I’ve had a really positive experience with the W-Wellness platform. The advice i was provided with felt personal and easy to follow. Zoe was especially helpful and recommended supplements that I’ve genuinely liked and found beneficial. I appreciated her knowledgeable and supportive approach throughout. I Would definitely recommend to anyone looking to improve their health and nutrition.

6 mei 2026
Review zonder uitnodiging
Logo W-Wellness

Antwoord van W-Wellness

Hello Christina

Thank you for taking the time to share your experience!

We're thrilled to hear that you found the advice personalised, practical, and easy to follow. It's especially wonderful to know that Zoe was able to support you with recommendations that you've genuinely enjoyed and found beneficial.

Your recommendation means a lot to us, and we're delighted to be part of your health and wellness journey. Thank you for your support!

The W-Wellness Team 🌿

Beoordeeld met 5 van de 5 sterren

I have had an excellent experience with…

I have had an excellent experience with w-wellness. My practitioner Zoe Hetherington has been a wealth of knowledge. She has taken a careful history and really listened to me and in turn has recommended products that have really helped me. Thank you:)

11 februari 2026
Review zonder uitnodiging
Logo W-Wellness

Antwoord van W-Wellness

Dear Rakhee

Thank you so much for your review!

We're delighted to hear that you've had such an excellent experience with W-Wellness. Our nutrition team are passionate about supporting our clients, and we're thrilled to know that Zoe's thoughtful approach, careful listening, and expert guidance have made a positive difference for you.

We'll be sure to share your lovely feedback with her. Thank you for trusting us with your wellness journey, and we look forward to continuing to support you.

Kindest regards

W-Wellness Team 🌿

Beoordeeld met 1 van de 5 sterren

Their Collagen powder irritates bladder…

Their Collagen powder irritates bladder company refuses refund . Awful customer service

11 mei 2026
Review zonder uitnodiging
Logo W-Wellness

Antwoord van W-Wellness

Good Afternoon Geraldine,

Thank you for your feedback. We are sorry to hear that you were dissatisfied with the response you received, and please be assured that we take all customer feedback very seriously.

While we are unable to accept returns for products that have been opened, we are happy to offer a refund in cases where a customer has experienced an adverse reaction. Prior to processing this, we offer a complimentary consultation with a member of our Nutrition Team to gather further information, help address the issue, and recommend a suitable alternative product where possible.

I can confirm that this option was offered to you; however, it was declined today at 1:19pm. Following your response, your refund has now been processed.

Should you require any further assistance, please do not hesitate to contact us directly at hello@w-wellness.co.uk.

Kind regards,

W-Wellness 🌿

Beoordeeld met 1 van de 5 sterren

Does not reply to emails

Have contacted via email to cancel subscription but have been ignored.

Now being charged for teams I do not want.

30 maart 2026
Review zonder uitnodiging
Logo W-Wellness

Antwoord van W-Wellness

Good Afternoon Emma,

We are sorry to hear that you feel your experience has not met expectations. We take all customer feedback very seriously.

Your request to cancel your subscription was received on 26 March at 9:45am, and the cancellation was processed at 11:41am the same day. Please accept our sincere apologies if you did not receive the automated confirmation email; it may have been filtered into your junk or spam folder.

We also received further correspondence from you on 30 March at 11:27am and responded at 11:31am to confirm that your cancellation had been successfully processed as requested.

Please do contact us directly at hello@w-wellness.co.uk if you require any further assistance

Kind regards

W-Wellness Team 🌿

Beoordeeld met 5 van de 5 sterren

Excellent Online Retailer

I have ordered a good few times now from W-Wellness and they have been faultless. Items always arrive on time, well packaged and arrive with decent expiry dates (unlike some other online retailers I have experienced!).
Their customer service is excellent. I recently had an incident where there was some confusion about a particular 3 for 2 offer, they sent me a third item regardless even though the offer had expired! And it was not a cheap item.
I would recommend anyone to check out their website as they have some pretty unique items and often have exceptionally good offers, and when they do, their prices are cheaper than you will find pretty much anywhere else.
Highly recommended.

23 januari 2026
Review zonder uitnodiging
Logo W-Wellness

Antwoord van W-Wellness

Hello Parminder,

Thank you for your review, we really appreciate all feedback.

We're so glad your issue was resolved and our customer service team are always happy to help.

Kindest regards

W-Wellness 🌿

Beoordeeld met 4 van de 5 sterren

Good service & product selection

Have ordered a few products from this website. Always arrive quickly. Good selection of high quality supplements.
Had one delivery where a bottle arrived smashed but dealt with swiftly, helpful response & replaced very quickly.

19 november 2025
Review zonder uitnodiging
Logo W-Wellness

Antwoord van W-Wellness

Thank you for sharing your experience – we’re so glad we could support your wellbeing journey.

Beoordeeld met 5 van de 5 sterren

Always a good experience

I’ve ordered from W-Wellness a few times now and always have a great experience. Had super quick delivery each time and it’s really handy having lots of lovely brands on one site!

4 november 2025
Logo W-Wellness

Antwoord van W-Wellness

Thanks so much – we're thrilled you're enjoying the products and the service.

Beoordeeld met 5 van de 5 sterren

Excellent Professional support

Professional support, all my questions re combination of ingredients in my selection of products were answered with great knowledge. I will purchase again.

25 oktober 2025
Review zonder uitnodiging
Logo W-Wellness

Antwoord van W-Wellness

Thank you so much for your kind words – we’re so glad we could support your wellbeing journey.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer