Waddle Insurance Reviews 

I recently had the pleasure of dealing with Waddle Insurance, and I couldn’t be more impressed with the level of service I received. From start to finish, the process was smooth, efficient, and completely stress-free.

The team was professional, knowledgeable, and genuinely committed to finding the best coverage to suit my needs.

A special thank you to Nicola Smith, who went above and beyond to ensure everything was handled perfectly. Nicola was incredibly patient, responsive, and thorough in explaining all my options. She made what can often feel like a complicated process feel simple and straightforward. Her attention to detail and friendly approach truly set her apart.
It’s rare to find a company that combines competitive pricing with outstanding customer service, but Waddle Insurance absolutely delivers on both. I feel confident and reassured knowing my insurance is in such capable hands.

I highly recommend Waddle Insurance — and especially Nicola Smith to anyone looking for reliable, professional, and genuinely caring service.

Excellent support and customer service throughout

Aimee was fantastic and very patient as I had to reschedule calls regularly or didn't get a chance to call back as I had a lot of personal things happening and work commitments. She was patient without being persistent and also very understanding. Thank you. She also tried her best to find me deals that considered and included some health conditions that I have IBS, perimenopause. Very helpful. Also although I took a while to have read through the documents, I loved the welcome pack and the little sticky tabs to make life that much easier to prompt what important parts needed filling in and returning. Thanks!

Many thanks Becky you are very polite and helpful again many thanks to

They were very helpful in sharing how to complete their requested forms

Very straight forward and explained everything clearly. Nicola was very helpful

I had a pleasant experience with the reps at Waddle, they took time in explaining everything thing to me in detail concise no unfamiliar terms no jorgon also sending me reminders which is good thing because you can easily forget and it's in my best interest. So thank you Waddle for a caring experience. Paul

Leo and Andrea were so kind and made it easy for me to Transfer into Waddle.

i’m being very happy with the service I’ve been given. very understanding and went out of their way to give you the right information. I work with Charlotte and becki there was both amazing. Really appreciate the help. I got a few policies with Waddle and I would not hesitate to recommend them in the future to anyone. Thanks again.

Fabulous service always friendly

Team presented information with clarity

I appreciate the care I've received from this company, including the wide range of services it provides and the very friendly nature of its staff. Highly recommended!

Had a very pleasant process of changing my cover with Daniel who was very helpful and easy to talk to. I have also had a very simple activation process with the help from Becky who was able to assist me with any questions I had.

Friendly, personable staff. Waddle have made the insurance process feel far more friendly than clinical.

Very easy to talk to and get the information that I needed.

Very helpful and patient. Clear and able to talk me through thoroughly. Daniel and Andrea very helpful. Made sure I had everything

Daniel and Becky were most helpful and professional in dealing with my insurance policy needs. Very friendly and regular with contact after purchase. Very happy with this service.

Spoke to Leo and Andrea at Waddle both where brilliant

I undertook a review of my life insurance with Waddle. The team I dealt with including Becki & Charlotte were really knowledgeable and helpful. They ended up increasing my cover whilst saving me money and combining multiple products into one. I now feel confident that should the worse happen my wife and children will be well looked after. I was really impressed with the aftercare once they had sold me the cover. They followed up to ensure I had received the paperwork and helped me fill it in correctly. This really impressed me.