Love the wallpaper. Got the Pastel Peony Watercolor Floral for my clients girls bedroom. The order process was super easy. The wallpaper is great quality. And looks super stunning. Their customer se... Toon meer
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Lees wat reviewers zeggen
Everything was great. The mural was beautiful, the quality was excellent, it arrived on time. The only thing I would add is to tell people that they need to add about one foot to each side of the me... Toon meer
I ordered two samples. They both arrived in a timely fashion and were a nice size. The problem I am having is using the customization the website indicates they have. The first issue is figuring o... Toon meer
We recently purchased the Golden Age Large and Dark Floral wallpaper for our living room renovation. We got the premium textured and I adore the thick fabric feel of them and the stunning image is a b... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Your wall your imagination. Choose wallpaper murals customized, wall decals and decoration for your taste on wallmur.com. Stunning designs collection. Free expedited delivery.
Contactgegevens
North Gould Street 30, 82801, Sheridan, Verenigde Staten
- info@wallmur.com
- wallmur.com
4,6
Uitstekend
780 reviews
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Great customer service via email.
Walnut does an excellent job with communication. The representatives were professional and swift in providing me with answers to my questions prior to my decision.
29 oktober 2024
Antwoord van Wallmur
Thank you, Paula! We're so glad to hear that our team was able to assist you quickly and professionally. Clear and timely communication is very important to us, and it’s great to know it made a difference in your experience. If you have any more questions in the future, don’t hesitate to reach out!
Antwoord van Wallmur
Thank you for your feedback, Marlene! We’re glad to hear the refund process was quick and efficient. Our goal is always to provide a smooth and hassle-free experience. If there’s anything else we can assist you with, feel free to reach out!
Antwoord van Wallmur
Thank you, Karel! We’re delighted to hear that you’re pleased with the service, speedy delivery, and product quality. It’s great to know the packaging and descriptions were helpful, too. We appreciate your feedback and look forward to serving you again!
Love the sample size
Love the sample size! This going to make my decision easy!!! Thank you Wallmur!!
27 oktober 2024
Antwoord van Wallmur
Thank you, Karla! We’re thrilled to hear that the sample size was helpful and that it made your decision easier. We’re here to help every step of the way, so please don’t hesitate to reach out with any questions. Looking forward to being part of your project!
This was my first experience with Wallmur
This was my first experience with Wallmur and it was great! They are absolutely outstanding - the "real deal". I used a very experienced wallpaper hanger and even he was stunned at the beauty of the mural. AND - just as important, Customer service is outstanding. The company stands by its products and delivery. You can trust them to make you happy.
3 juni 2024
Review zonder uitnodiging
Antwoord van Wallmur
Thank you so much for your kind words, Joel! We're delighted that your first experience with Wallmur was such a positive one. It’s wonderful to hear that both you and your installer were impressed with the beauty of the mural, and we're especially glad that our customer service made a great impression. Standing by our products and ensuring customer happiness is incredibly important to us, and your trust means the world. We look forward to helping you with future projects!
Perfect mural
The mural is cut to size and numbered for the correct order. Easy to install! Very good quality. The wall turned out beautiful!
8 oktober 2024
Antwoord van Wallmur
Thank you, Nikki! We're thrilled to hear that the mural was easy to install and that you're pleased with the quality and fit. Knowing that it helped create a beautiful wall for you means so much to us! We appreciate your feedback and look forward to assisting you with any future projects!
Very Satisfied!
Order arrived quickly and packaged to protect the product. The wallpaper was cut into panels, which made installation a breeze. Good quality and texture. Exactly like the sample I received. Very happy with this product and would purchase again.
11 oktober 2024
Antwoord van Wallmur
Thank you for your wonderful feedback, Jennifer! We're delighted to hear that your order arrived quickly and that the packaging kept everything in perfect condition. We’re so pleased you're happy with your purchase and look forward to helping you again in the future!
The BEST customer service I’ve ever experienced
I generally don’t leave reviews due to a busy schedule, but I really had to make time to share how wonderful this company is!! The quality of the wallpaper is excellent and it’s BEAUTIFUL! The quality of customer care is EXCEPTIONAL! I had experienced many problems with sizing due to different contractors, I had to ask them to make several corrections. They responded quickly and politely! They made corrections right away! If I could give a million stars! I would!
Summary! EXCELLENT QUALITY WALLPAPER AND EXCEPTIONAL CUSTOMER SERVICE.
So pleased, So happy, so grateful! Thank you for the most wonderful experience! I hope to bring you great success with many referrals 🙏🏻😊
23 oktober 2024
Antwoord van Wallmur
Thank you so much for your heartfelt review, Jasmine! We are truly honored that you took the time out of your busy schedule to share your experience with us. It means the world to hear how pleased you are with both the quality of our wallpaper and the customer service you received.
We understand that working with different contractors can bring unique challenges, and we’re so glad we could help make adjustments to ensure everything was just right for you. Providing quick and attentive support is a top priority for us, and it’s incredibly rewarding to know that our efforts made a difference for you.
Your enthusiasm and kind words about our team bring us so much joy, and we’re grateful for your trust and encouragement. Thank you for choosing us for your project and for your willingness to refer us to others. Wishing you all the best, and we look forward to serving you again in the future!
Antwoord van Wallmur
Thank you, Cynthia! We're so happy to hear that you find it beautiful. Your satisfaction means a lot to us, and we hope you continue to enjoy it. Looking forward to helping you with any future projects!
The people at Wallmur are really polite and helpful.
The people at Wallmur are really polite and helpful. I had a problem with my order after installing 2 sections and they were really understanding. They sent me a new reprint for free. Really happy that we went with Wallmur rather than any other company. Thank you Wallmur for being such a great company. Also the prints are really great quality.
21 oktober 2024
Review zonder uitnodiging
Antwoord van Wallmur
Thank you so much for your kind words, Marcin! We're thrilled to hear that you had a positive experience with our team and that we could resolve the issue with your order. It's great to know you’re happy with the reprint and the quality of the prints. We truly appreciate your trust in Wallmur, and we're so glad you chose us. We look forward to assisting you again in the future!
Great quality and speedy delivery.
5 oktober 2024
Antwoord van Wallmur
Thank you so much for your kind words, Jonny! We're thrilled to hear that you're happy with the quality and delivery speed. We look forward to serving you again!
Their instructions on their website is…
Their instructions on their website is very accurate. The person that hung the wallpaper said it was exactly the amount that was needed. There was no waste. It came in a timely manner, and was exactly as was on their website.
6 oktober 2024
Antwoord van Wallmur
Thank you, Natalie! We're delighted to hear that the instructions were helpful and that everything matched your expectations perfectly. It's great to know the wallpaper was the exact amount needed with no waste. We truly appreciate your feedback and look forward to serving you again!
Antwoord van Wallmur
Thank you, V. Ruiz! We're happy to hear you were pleased with the quick delivery and the texture of the wallpaper. Your feedback is much appreciated, and we look forward to assisting you with future projects!
Excellent communication by email
Excellent communication by email. It worked very well.
10 oktober 2024
Antwoord van Wallmur
Thank you, Ann! We're so glad to hear you enjoyed the quick delivery and the texture of the wallpaper. Your feedback means a lot to us, and we hope you'll choose us again for your future projects!
Antwoord van Wallmur
Thank you, Margaret! We're delighted to hear that you found our service professional and that you’re pleased with the product and delivery. Your feedback is greatly appreciated, and we look forward to assisting you with any future projects!
The ink on the wallpaper will smudge
I didn't like that the printing ink came off in my hand as I put up the paper. It left smudged fingerprints on the paper and on the wall, and it smeared across as I smoothed the paper with a tool.
Design selections and quick turnaround are great. Despite my issues with the ink, I may again order from this company, but keep in mind that I'll need gloves and paper towels to help control the smudging.
28 september 2024
Antwoord van Wallmur
Thank you for your feedback, Cori. We're sorry to hear about the issue with the ink and the inconvenience it caused. We reached out to you to help resolve the issue but haven’t heard back yet. We take this matter seriously and are committed to improving our quality. We're glad you appreciated the design and quick delivery, and we hope to provide a better experience for you in the future.
Great product
Great product! Easy to install. The measurements were accurate. I would recommend the company to add a smoothing squeegee.
1 oktober 2024
Antwoord van Wallmur
Thank you for your feedback, Bri! We're thrilled to hear that you found our product great and easy to install, and that the measurements were accurate. We appreciate your suggestion about adding a smoothing squeegee—it's valuable input for us as we strive to improve. Thank you for recommending us, and we look forward to serving you again!
Antwoord van Wallmur
Thank you, Kara! We truly appreciate your kind words about our customer service. We're delighted to hear that you were pleased with our quick responses and delivery. Your satisfaction means a lot to us, and we look forward to serving you again
Amazing Customer Service = A Beautiful Wall
Great job! When we installed our wall mural we were a little short and had a 1” gap at the end of the wall. We were able to take a picture of where we stopped and they printed up a 3” filler piece to fix it! Great customer service and I LOVE the wall!
30 september 2024
Antwoord van Wallmur
Thank you so much for your fantastic feedback, Susan! We're delighted to hear that you had a positive experience with our customer service. It's great to know that we could assist you in resolving the gap in your wall mural by providing a custom filler piece. We're thrilled that the solution worked perfectly for you and that you love the final result! Your satisfaction means the world to us, and we truly appreciate you taking the time to share your experience. If you have any more projects in the future, we’d love to help again!
The quality of the product was poor. Customer service was good.
Review edited: Wallmur's customer service helped resolve this problem. We did return this particular product, and I'm grateful for Wallmur's willingness to help resolve the situation. The wallpaper we ordered looked printed and the gold was more of a peach color. I wouldn't recommend if you're looking for gold marbling. But I would shop with Wallmur again based on the customer service.
Original post: The quality of the product was poor.
29 september 2024
Antwoord van Wallmur
Thank you for your feedback, Elisha. We're sorry to hear that the quality of the product did not meet your expectations. Your experience is important to us, and we take quality concerns seriously. Please reach out to our customer service team so we can address this issue and work towards a resolution. We appreciate your input and hope to improve your experience with us.
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