Walters Motor Group Reviews 80

Walters motor group and especial Debbie their sales assistant went above and beyond what would be normal when buying a secondhand car, which made what could have been a stressful time for us older people a pleasurable experience.We love the superb car we have bought and totally endorse Walters of Lodden as the place to go to buy a car.

Brought a car from here recently- excelleNt service - friendly- personalised - kept us upto date throughout the whole process. Would highly recommend them .

The customer service afforded me by Debbie was warm, congenial and reassuring during discussions pertaining to the purchase of my car. She was not only attentive to understanding my needs and concerns, but also was forthcoming with advice and information to facilitate the process. I would like to offer my sincerest thanks and praise in these regards and would happily recommend the service of Walter Motors Group to others considering purchasing a used dealership vehicle

I had the pleasure of dealing with Debbie, who, although my requirements were not in the big spender bracket, treated me wonderfully. Great comms and helped in whatever way possible. Can recommend and i will be going direct for a more lucrative purchase in future. A nice chilled experience.

Excellent service from first contact to final collection. Debbie (Vehicle Sales) went above and beyond to ensure I was kept informed on all aspects of the sale, whilst diligently ensuring all of my questions and concerns were addressed - Highly recommended.

I recently bought a car from Walters and the customer service from Damon has been excellent, he kept in touch at every step of the sale to keep me updated and has gone above and beyond for every query I have had. Highly recommend if you are looking to buy a car and want a great and easy service.

Dear James,
Thank you again for a great process and your welcome and time today. My first Porsche and just so so happy. The car was perfectly presented. Thank you again.
Very best wishes
Ed

Would highly recommend and will be returning when needing an upgrade . Fantastic communication and very friendly . When i went to collect my car Debbie spent time answering all my questions and didn't rush me when getting use to the car .

Brought a trade in car was fine for four days now need rear brakes pad pad as worn down to metal and grinding may need discs as well all in all a poor experience

Excellent service from Walters motors communication from James was great He made the process so easy, very happy with my new car received in very nice order. I would recommend.

I had been looking for a automatic Renault Kadjar for some time. And I found one at Walters Motors on line. I made the phone call to find out more, the call was answered by a young lady by the name of Debbie. From that call onwards she was the most helpful person both on the phone and in person. She looked after us from start to finish withe best 5 star service. I would recommend any one who wishes to purchase a motor to give here a call
(VERY VERY HAPPY CUSTOMER) LESLIE

Great family way of selling cars,make appointment pop in no stress or hard sale Debbie whom I dealt with was brilliant ,explained everything without being pushy at all.Done me a great deal and also the car has been prepped and looks fab Would definately go there again if I need another car

Had been looking for a good value car for a while which brought us to Walters
Damon was most helpful going through sales and contact with emails

I bought a van from Walters Motor Group back in February 2026, seemed happy with it for a short period, then after I had it inspected my mechanic found all sorts of problems with it, I called Walters and spoke to a man by the name of Andrew he was very abrupt and rude, after that I decided to get my own mechanic to deal with the problems. Walters told me the cam belt was fine, my mechanic said there was no evidence that they had even checked it, then he discovered it needed replacing, I’ve had on going problems with the van, I’ve had to spend another £2000 to put things right. All I can say is think twice before buying any van from this company. And they don’t like to help on after sales if they can get out of it. Terrible company. Would never think about buying a van from this company, don’t be caught like me stay well away, that’s good honest advice.

My experience with this company was excellent, the customer service i received was above and beyond, trying to find me the right car. Would highly recommend this company and the very lovely staff. Very kind, helpful and welcoming. Definitely worth it.

When it became apparent that I needed a new car, I wasn't filled with excitement. Having had multiple terrible experiences in and around Leicester it was concerning going into an experience buying a car 136 miles away from me.

Thankfully Debbie was amazing, communications were excellent and everything was taken care of, more than happy to answer any questions and gave all the information I could possibly need.

Due to days off and my availability we missed each other on the pick up day but Debbie had made sure between myself and her colleague that carried out the handover both had all we needed, meaning collection was fantastically smooth, the car was beautifully prepped and the 136 mile drive back in the new car could not be faulted!

A huge thank you to Debbie and the team at Walters!

Early days yet but very happy with the whole experience. Friendly, knowledgeable staff, (thanks Damon), on hand that respond very quickly to any questions or concerns. Made the whole experience of buying a 2nd car, pretty much, stress free.

Very happy with my purchase. Customer service was outstanding throughout. Debbie was so helpful and friendly. I certainly would recommend.

Bought a used van from Walters motor group which I'm very pleased with and I'd like to thank Damon for his time and effort in helping me get my new van and happy with the service and communication throughout the process many thanks

Absolutely superb help in purchasing my Mercedes Benz. Debbie was so helpful. Very friendly service. Would definitely recommend.