I’ve purchased 5 beautiful wanderer bags. The new Teal Manhatten crossbody is very counter se & feels like sandpaper. Now they’re playing games about the problem. I will never buy another Wanderer bag... Toon meer
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I received my delivery yesterday and the smell from the cross body hand bag was overwhelming its Not Genuine leather ans the free wallet that was given! Was Not worth it. What you see in the Advertise... Toon meer
I ordered and received a very cute bag. Unfortunately the bag is much smaller than I prefer. I am trying to return it. Wanderers doesn’t provide a phone number so I have made multiple attempts to emai... Toon meer
I purchased the Elena crossbody to take on holiday just to use as a purse and keep my passport in as it is a smaller type bag. The delivery service was excellent, I paid for express delivery to the... Toon meer
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23 reviews
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Do not buy anything at this store without first trying!!
I contacted the company via email to express my dissatisfaction with the "The Notting Hill" bag model, stating that it is an uncomfortable model with multiple annoying pockets that do not make it as easy to use as shown on the website. I contacted them after the deadline for returns had passed (7 days without removing any tags) but these are aspects that most buyers are unaware of because we buy with the intention of keeping the products for many years. The company's response disappointed me since they just stated that they could not issue a refund due to the time I contacted them, yet the bag is in excellent condition since I only tried it once. This company's reply was quite disappointing, despite the fact that the product is very expensive and that they are unable to understand an honest consumer who has wasted his money on a very uncomfortable to use bag.
Do not buy anything at this store without first trying it on!
When you have the things in your hands, they are very different, and they are quite pricey otherwise.
31 maart 2023
Review zonder uitnodiging
Nothing to complain about it!
I just bought a Blue Navy Trieste Crossbody last week and I couldn't wait to receive it!
When the purchase arrived I was plesantly satisfy from the presentation of the box, the super cute envelope they put inside to thank you for the support, to the instructions for taking care in a proper way of my bag.
The bag itself is absolutely beautiful and mirror exactly what you see in the pic on their website.
Nothing to complain about it, actually I feel I will buy more soon!
11 augustus 2023
Review zonder uitnodiging
Bad quality and a rip off!
I purchased a bag from here earlier this year and was really happy with it so I ordered another in September. This one was not so good. The stitching on one of the inside pockets started to come undone within a couple of weeks and the leather tabs on the zip pulls kept coming undone and falling off. I contacted Wanderers to complain (the bag was very expensive) and they agreed to replace the bag. I had to send it back to Australia so was without a bag for 3 weeks which was inconvenient but they sent out the replacement once they had received the faulty one back and it got to me fairly quickly. Unfortunately the quality issues persist - the tabs once again keep coming undone and falling off (this is obviously a design flaw) and the strap on this bag has a misaligned clip which means the strap just falls off. I contacted Wanderers again and said that I wanted to return the bag for a full refund seeing as this is the second time I have received a faulty item. I requested a returns label. They ignored this and replied saying they would send me a replacement strap. I responded and once again clearly stated this wasn't acceptable and I wanted a refund as I have no confidence in the quality of their products. They haven't replied. The bags are lovely but the quality is awful for something so expensive and customer service is not good.
10 november 2021
Review zonder uitnodiging
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