Ward Recycling Reviews 853

The skip turned up, however it was nearly a day late.

I booked for after 3pm delivery on a Tuesday and it didn’t come until 1pm on the Wednesday. I had jigged a few things round with work and commitments to fill the skip on the Tuesday. There wasn’t a call or anything on the Tuesday and when I called at 16:55 nobody answered. So I then phoned on the Wednesday to ask where the skip was and politely asked if I could have some money back due to the impact on my commitments. The girl on the phone asked her manager and they said I could have the skip for a day after the original agreed collection date as compensation. I’m not sure how this is compensation given they delivered it a day late.

I’ve got quite a bit of work left to do and will need the use of skips, I’ll try another company next time.

Great service and communication. Took the skip earlier than initially organised as I had finished with it. Would use again.

Great service, just need to have a better way of letting people know what you have to do to put restricted items in the skip.

Clear communication. The delivery drivers were both brilliant and really helpful, courteous and polite.

Very easy to book a skip with a straight forward website, skip sizes and prices all layed out.
Will definitely use again.

Booked a skip and paid for this however then received an email asking for an additional £60. The booking was cancelled as this additional fee made the skip hire very overpriced

Absolute great service. Easy online booking, service exactly as expected. The drop off and collection guys were brilliant. Questions answered and service with professional attitude, and smile. Thanks ward will fully recommend. So impressed with first skip, ordered another when required. Mrs Matthews.

Quick delivery and collected the day after I called to say it was full, great service and would use again

Very easy to hire a skip with a clear explanation of the sizes and the price to pay with also clear instructions on whether a permit was required (needed if skip is to be placed on a highway). Skip was dropped off when expected and driver was courteous of the property and made sure skip was placed correctly.

I would give zero stars as the skip I have paid for didn’t arrive and when I called the office number I was on hold for over half an hour which then meant it was past 5pm and the office closes at 5pm therefore I didn’t get to speak to anyone. This was Friday and the office is not open on weekends so I have no skip and now cannot do the work I had planned for. Taking my money and not providing me with the service I paid for is an absolute joke.

Dropped on time and didn't need to be in for delivery, and the guy that picked it up was very friendly and polite

Good communication. Had to call to query delivery, this was dealt with quickly and efficiently. Skip delivered and collected efficiently and staff very friendly and efficient.

Easy online booking
Arrived on time driver friendly
Picked up early when I requested
Good competitive price as well

First time ive used Wards and didnt know about mixed waste new regs.

Nathalie Haywood was super helpful, nothing was a problem and made my job loads easier .

thank you would recommend

Delivered on time. Placed boards under the skip to protect tarmac as requested (I did have to supply the boards). Collected on the scheduled dates. Would use again.

I requested a date for skip to be picked up as was due to have some work on the drive completed.
Skip not collected work now delayed.
E-mail apologising thinks that's acceptable more of a brush off than anything else.

Won't be using you ever again

Very friendly driver nice and easy loading on to my garden amd decent prices thank you

Ordered online, very simple user interface with clear explanations. The skip i ordered was unfortunately out of stock however I was given a refund and extra time with the skip as compensation. This was the second skip I've ordered and I'm sure, it won't be the last!

Good service , pleased with the service will definitely use again

Delivered on the day i arranged it and price quite reasonable