Horrible customer service, bad attitude when phoning, aggressive, and also lie straight to your face. Take months to reply to emails.
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Lees wat reviewers zeggen
The team of engineers worked superbly well. (Martin, Gary and Harry) Removed old warm air heating unit and immersion heater. Installed a combi-boiler, radiators, new shower and heated towel rail. As t... Toon meer
Bedrijf heeft geantwoord
I used Warma after I applied for ECO4 funding via Octopus Energy. Warma sorted everything and the process was really simple. We had room in roof insulation, solar panels, an air source heat p... Toon meer
Bedrijf heeft geantwoord
Although I had to wait quite a long time between application and installation, the wait has been well worth it. I am very grateful to have these new heaters installed. The two installers were poli... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Groene energie leverancier
- ook in
- Aannemer voor isolatie
- Boiler leverancier
- Leverancier van apparatuur voor zonne-energie
- Verwarmingsapparatuur leverancier
- Zonne-energiebedrijf
Geschreven door het bedrijf
Warma UK is the UK's leading provider of heating, solar, and home insulation grants. We're here to help you supercharge your home's efficiency with the latest energy-efficient boilers, storage heaters, and heat pumps, and harness the power of the sun to generate free solar electricity, plus we'll keep all that warmth in with top-notch insulation! What sets us apart? Well, we've got the inside scoop on all the grants out there, and guess what? A whopping 95% of our installations are absolutely free to eligible customers! Contact us today to see how we can help you make your home a warmer, greener, and budget-friendlier space.
Contactgegevens
Aus-Bore House, 19-25 Manchester Road, SK9 1BQ, Macclesfield, Verenigd Koninkrijk
- 03304600065
- hello@warmauk.com
- warmauk.com
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Warma UK - Solar panels and storage heaters
We have just had solar panels and upgraded storage heaters installed by Warma UK under the government grant scheme. The staff have been polite and helpful from the beginning and timescales were communicated accurately. We had a few queries after the initial proposals were sent to us but these were dealt with efficiently. The installation of both (solar and heaters) were completed in just one day, although we do only have a small bungalow. The solar panels are working and all the heaters were tested but we cannot vouch for them yet as it is too warm to use them at this time. Overall we have had a positive experience and we hope to save quite a bit on our energy bills thanks to the scheme.

Antwoord van Warma UK
Absolutely shocking communication after…
Absolutely shocking communication after the first phone call gareth was fab couldn't help enough requested a doctors letter to be able to for forward I got that emailed him nothing back phone multiple times only to be fobbed off saying that I'll get a call back still no call back so I phoned got though to somone else. Things started to sound promising. Time was getting on so he said he would call me thw next morning and then guess what no phone call at 9.30 as promised. I've emailed I've had nothing back. All I wanted was the help make my home more suitable heating source for my disabled daughter! The customer service Absolutely sucks! Furious is an understatement. Also like to add the fact that the company is happy to comment on all the good reviews on her and also AGAIN ignore all the negative reviews!

Antwoord van Warma UK
Kevin who fitted the loft insulation…
Kevin who fitted the loft insulation and Steven and David who installed Radiators and boiler did a great job. They were all very helpful and friendly and worked to a high standards including cleaning up after themselves. Just waiting and looking forward to our wall insulation and completion of job by Warma homes

Antwoord van Warma UK
Thanks to the lads for the quick…
Thanks to the lads for the quick efficient and tidy job insulating our loft this week in workington. Really pleased with the work carried out.

Antwoord van Warma UK
Terrible aftercare
Terrible aftercare, use subcons for the scaffolding and no sign of them coming back to take it down. Warma can't even tell us when they will be back to take it down and fix the damage caused to fences etc.
Horrible experience
I've had an awful experience with warma uk. My intital contact was good. Arranged a surveyor, surveyor came, then nothing. All emails ingorned to the person I had felt with. To the main info email. Then a month later someone else got in touch, emailed me, whattap'd me and rang and rang non stop! After offering me everything for free, within a few hours I had to pay, wouldn't tell me how much, to 24 hours later, completely ignoring my emails. Its now been 2 weeks I have sent 3 emails asking for a response and nothing!!!
The final person I spoke to was rude, and ignorant. He sent email after email before I had responded, then wouldn't answer any of my questions, and finally in the end ignored me completely!
FIRST CLASS SERVICE FROM WARMA UK
Warma UK just completed installation of a heat pump and solar panel system under the ECO4 scheme. Following the application process, the selection of the right solution for my old Victorian flat took several months involving several technical and structural surveys. Communication was very good throughout and helped me to overcome my concerns about this 'new' technology.
The installation process took 4 days and involved overcoming some structural challenges to ensure the system was installed correctly. Dave, Stephen & Justin from Warma UK installed the Heat Pump system including new radiators and they were extremely professional and helpful throughout and displayed a thoroughness that was very reassuring. 2 days after installation Dave and Stephen returned to ensure the system was working correctly and to make final adjustments.
The solar panel team - Ellis, Jake & Neil - were also very professional, helpful and thorough. Installation and cabling took 2 days and the electrician arrived on Day 3 to complete the connection.
In my experience, service delivery does not always match expectations. I am very pleased to say that in this case Warma UK exceeded my expectations and I would not hesitate to recommend this company to anyone considering upgrading their heating system.

Antwoord van Warma UK
Well organized company.
Well organized company.
Nothing was to much to ask for.
The electricians and plumbers really knew there work and were efficient and very respectful.
Could not ask for more.

Antwoord van Warma UK
Excellent experience
Our experience with Warmer UK has been nothing short of excellent from the outset. Their communications have been exemplary and the whole approach was extremely professional. The installation team were courteous and nothing was to much trouble with the work being completed on schedule.
What makes it a little more special is that we worked with Warmer UK on behalf of my Aunt, who lives 260 miles away from us and their help and guidance in bringing the install to fruition was amazing. Our Aunt is a very happy to finally have a heating system and even her friend who went to help clean up afterwards, expecting the worst, was amazed how tidy everything had been left.
Unfortunately there is not enough space here to name everyone personally but a big thanks to the entire team!

Antwoord van Warma UK
From start to finish the process was…
From start to finish the process was smooth, any questions before installation was answered with reassurance..
scaffolding went up quickly pleasantly surprised, friendly scaffolder’s..
The solar guys turned up on time stated and was installed in a couple of hours.. also helpful with any questions I asked, finally the installation of the storage heaters , once again the fitters were friendly, answered all my questions.. they didn’t stop until everything was completely finished all in one day as not to run into day 2 .. I did help them with the clean up process rather than simply watching as they had worked hard.. they also took all the rubbish which I didn’t expect..
Thank you guys.. and all at warma uk ..

Antwoord van Warma UK
Great workmanship
Great workmanship, tidy, polite nothing but helpful start to finish thanks WarmaUK

Antwoord van Warma UK
Central heating and loft insulation…
Central heating and loft insulation installed by helpful, hard working guys who knew exactly what they were doing. Very pleased, many thanks!

Antwoord van Warma UK
Excellent Service by Warma UK
I highly recommend Warma Uk for their excellent service and expertise. I can't speak highly enough of Annabelle and her entire team. Not only were they knowledgeable and efficient, but they also took the time to address all our questions and concerns. Their service quality was consistently outstanding and they went above and beyond to ensure we keep warm cost effectively.

Antwoord van Warma UK
Excellent scheme.
The installers and surveyors are friendly, helpful and knowledgeable. It takes a few weeks for the paperwork to go through but as soon as it did appointments were made to suit and we are really pleased with the work done. We were amazed we could have a new boiler and cavity wall insulation with no charge with such good service.

Antwoord van Warma UK
Great teamwork
Great team of fitters all worked together to get things done and to accommodate our expectations
Office staff kept in touch to make sure we were informed of what was happening and making sure we were happy with how things were progressing
Would recommend Warma to others

Antwoord van Warma UK
The electricians were excellent
The electricians were excellent. Very quick and efficient on

Antwoord van Warma UK
Excellent first class service certainly went above and beyond anything I was expecting.
The service was excellent cannot thank this company enough we have had a new heating system, loft insulation and solar panels fitted. This is going to make a big difference to us this winter and all done under the government scheme which was all done free of charge. The quality of work was 1st class all done by a friendly team that were polite hard working and left the jobs clean and tidy even down to the scaffolders. Cannot speak highly enough of this company would recommend to anyone thinking of having this work done 🌟👏👏👏

Antwoord van Warma UK
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