Warmworks Reviews 

4.325
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The workers from Warmworks (Sureserve) arrived promptly. They were efficient, tidy, pleasant, cheerful, knowledgeable, very helpful and worked as a team. The work was completed on time A most pleas... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I can't thank the guys at Northseal Facades enough for their fast and clear communication throughout the project. Special thanks to John, Eddie, and Roman for their hard work and attention to detail d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Recently had a new boiler installed, new radiators, new smoke alarms and new ......, the company provided a super service, hassle free and very well organised. All the men involved where very quick a... Toon meer

Beoordeeld met 5 van de 5 sterren

From the point of initial contact, the process and options were discussed with us to decide which package was best for our home. The works carried out were on time and better than we hoped.... Toon meer

Bedrijfsgegevens

  1. Energieopwekkingsapparatuur en -oplossingen
  2. ook in
  3. Aannemer voor isolatie
  4. Ketel- en verwarmingsdienst

Over Warmworks

Geschreven door het bedrijf

Warmworks is committed to providing affordable warmth to homes, families and communities across the country. We have helped tens of thousands of people to better manage their energy use and live warmer, happier, healthier lives.

We were founded in 2015 as a joint venture partnership between Energy Saving Trust, Changeworks and Sureserve.

Since then, we have supported more than 50,000 households through our work across the UK.

We have continued to expand our work, taking on new contracts and building our presence across the UK. We now have more than 180 members of staff based at our offices in Edinburgh, Newcastle, Kirkwall, London and Stornoway.

Our commitment to our values, to doing the right thing by our people, our customers and our communities, is what defines us as a business.

Our work

Our work is a key part of the drive to reduce carbon emissions and the transition to a net zero society. Our role is to ensure that this transition to low-carbon living, with its rapid shift towards new, renewable technologies in people’s homes, includes everyone, especially those who need extra help and support to adapt to change.

Our Customer Promise

Geschreven door het bedrijf

We promise to provide you with a first class, professional service. We’ll take your needs into account, keep you informed and make sure you’re supported every step of the way.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(4.325)

896 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Arrived on time

Arrived on time, carried out installation very professionally,left work area spotless could not have asked for more.

15 mei 2026
Beoordeeld met 5 van de 5 sterren

Central heating system

I was very impressed with the work that was carried out and the workmen were very pleasant and helpful it went very smoothly and no problems and I would highly recommend this company from the first phone calls to arrange it to the last workmen leaving the house it was amazing

12 mei 2026
Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service. My mum had her central heating system replaced at no cost, saving her thousands of pounds. Warmworks customer service is excellent - the staff are all incredibly warm and friendly, and super helpful. The process took around 3 months in total but was absolutely worth it for the savings and improved energy efficiency of my mum's home.

20 mei 2026
Beoordeeld met 5 van de 5 sterren

Warmworks have been outstanding from…

Warmworks have been outstanding from giving us all the information we need to making sure we fully understood everything and checking in with how installation was and that we were happy with everything.
We really could not fault Warmworks for their service, helpful and friendly staff

15 mei 2026
Beoordeeld met 5 van de 5 sterren

Can't fault the Valley group for their…

Can't fault the Valley group for their work and standards and the process with Warmworks was flawless and warmworks were very helpful. If I had one criticism it would be that you are advised if you have Laminate flooring this will have to lifted ! unless you have good under floor access!

20 mei 2026
Beoordeeld met 5 van de 5 sterren

We found them very professional

We found them very professional, very mannerly with a great work ethic. They were a great pleasure to have in our home, from the word go the whole experience has been excellent. Telephone communication with office staff has also been without fault. Overall we are very pleased and very grateful for all your help and guidance. Yours faithfully, Mr & Mrs E. Atkins

14 mei 2026
Beoordeeld met 5 van de 5 sterren

Heating

They went out of the way to help us as we had problems in the past ,
They always cheerful on the phone and listened to what I had to say and put me at ease .
Les Springett

19 mei 2026
Beoordeeld met 5 van de 5 sterren

Positive Results

I was impressed with both companies:
Installation of the heat pump and radiators Tommy Hugh’s Scalloway
Also. Nordi Lerwick who installed the Solar panels I still have to get their final paperwork also Octopus my power provider have to install my Smart Meter before I can be if it from the cheaper tariff. I understand both are in hand. So I am delighted

19 mei 2026
Beoordeeld met 4 van de 5 sterren

I got really confused in the process

I got really confused in the process. Was told the ceiling was to be insulated which led me to planning g how to clear the rooms. Then told the roof was to be done. Different advice given on solar panels and storage heaters, by contractors. One contractor said others were cowboys! I hadn't realised there would be different contractors. Basically, I'd hoped for new storage heaters, getting different advice on this I phoned Ĥome Energy, who advised me to phone Scarf who advised me to phone Home Energy! Notwithstanding, people I spoke with were really nice, the contractors were too, and I'm very happy and grateful for the work done.

10 mei 2026
Logo Warmworks

Antwoord van Warmworks

Hi Mairi,

Thank you for leaving us this review. We're sorry to hear that you didn't find the process to be straightforward, as we always aim to ensure that every step of the journey with us is clear and communicated well to each customer.

We'll ensure that this feedback is passed on to the relevant parties, and I've asked a member of the team to contact you to talk through any further questions you might have. However, if there’s anything further we can help with, please don’t hesitate to get in touch on 0808 164 4300 or enquiries@warmworks.co.uk.

Best wishes

Kyle

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