Watch Repair UK Ltd Reviews 149

Amazing Service! Alexis has been in touch with me and answered all my emails. I needed Omega battery replacement and went to Omega store to ask for the price - Omega asked for £200 for battery replacement (this includes reseal, pressure test, water resistant checks) and would have to wait 6 weeks! Thanks God I googled & found this stunning company! Reading reviews helped me to decide! I called watchrepairuk.com and sent my Omega for the same service (plus more as the watch came back so clean and shiny like a new) for £60 (including VAT). And more importantly - I got my watch back in a week!!! It arrived in padded box safely packed. I am very pleased with the service and sending Thank You to whole company. All the best. Highly recommended!

First class service. I approached a number of online companies to fix a problem with my Omega watch. Watch Repair UK responded really quickly and were able to provide a prompt quote for the work. The price was much better than other companies. I received notification as soon as my watch was received, and it was fixed in one working day. Returned in secure protective packaging. Would definitely use again.

Excellent service great communication from them - price was amazing value
My Omega needed a battery but I also got a refurbishment and it looks brand new - can’t thank watch repair uk enough
Would happily use again HUGE THANK YOU

Brilliant. Excellent communication. I was nervous about sending 2 expensive watches but they were great and very quick.

Restored two Tag watches for me a Monaco and Targa Florio. Excellent work and communication.First-class a pleasure to deal with.

I sent my solid gold Tag Heuer to Watch Repair UK in June 2021 for a service and for the face and hands to be replaced. Unfortunately there were many delays. First delay was they started the service of the watch once the ordered parts finally arrived at the beginning of August. Mark wrote to me and apologised for the delay and said that he had found the internal mechanism also needed to be replaced but due to the length of time it had taken he would not charge me the additional 365.00GBP plus VAT. Mark said the original would need to be returned to Tag where they would exchange it for a new one - normally 4-6 weeks. I agreed but to be honest was really missing my watch and was very concerned by the time it was taking. It wasn't until many emails later that on November 4th, Alexis informed me my watch was finally ready. The watch was sent via DHL to me, now no longer in the UK but Singapore. The problem lay with the suppliers of parts, Tag Heuer, as they were taking forever and not the fault of Watch Repair UK. I felt I wasn't always communicated with as well as they should have done, but the repair was fantastic and the watch is working well and looks like new. The fact that I wasn't charged for the additional parts did go a long way to me maintaining their 5 star rating. They are excellent watch repairers and totally trustworthy.

I had worn this every day since new and consequently was looking slightly tired. The bezel then detached and this prompted me through my brother's recommendation to contact Watch Repair UK.
I requested replacement face, glass and bezel together with a full service, pressure test and minor bracelet repair.
The results are just tremendous. My "old soldier" is back on my wrist looking as new.
Alexis maintained constant contact with me throughout and I could not have had better service!

I was a little nervous about sending my prized Breitling Emergency to a company I did not know. No need for that though as they were super fast, efficient & and communicative. the watch came back today & im 100% happy. I highly recommend Alexis & his services.

My Rotary Classic wrist watch was returned to me with excellent packing ,special delivery, with time slot.
with a new glass and battery it is like new again.
This company is obviously very professional and I would not hesitate to recommend them.

I was slightly hesitant posting my beautiful Breitling watch to a company I had found on the Internet. I need not have worried however as the experience I had was fantastic. The service manager at Watch Repair, Alexis, remained in contact with me before and after I sent my watch for repair.
He updated me on some problems they were having receiving spare parts from Breitling (beyond the control of Watch repair) and informed me when the parts were in and my watch was being repaired and serviced. Upon completion it was very easy to pay the invoice and my watch was returned beautifully packaged three days later via Royal mail recorded delivery. My watch looks as good as new (it is more than 15 years old) and is working as well as the day I purchased it. Overall, an excellent company and I have no hesitation in recommending Watch Repair UK.

My Seiko Kinetic 50m was in need of some TLC, scratched and chipped glass plus losing its charge too quickly. Shops that I tried said that I needed to send directly to Seiko, but they were stating an 8 week timescale plus quite expensive.
I searched the Internet and discovered Watch Repair UK so emailed some pictures plus description and got a prompt response with a quote, 2 week timescale, and a promise that they would return with no charge if they could not fix properly.
The watch is sentimental so I was wary just to send away.
Within 2 weeks I had a "new" watch back, looking wonderful.
I am now trying to find some of my older watches that need the same treatment, lost in draws somewhere.

My husband’s 10 year old Tag Aquaracer watch has been totally restored to its former glory. It looks like new. Was very dubious about sending the watch off but having read reviews I felt I could trust the company. They have not disappointed and actually went above and beyond my expectations. Communications were very reliable and cost very reasonable. I would highly recommend this company for any watch related needs. 100% customer satisfaction !

I sent my 20+ year old Tag Heuer watch for a repair to the strap and a service and refurbishment.
I was given a detailed estimate of the work required which I agreed to. The work was carried out to a high standard and to the price quoted and the watch returned in a week.
I can't fault this firm in any way and would highly recommend them.

I had need for a repair and service to my TAG, I got in touch with Watch Repair UK Ltd as it isn't too far from home and I could drop off my watch. I was offered an approximate cost to repair and service verbally and I decided to go ahead. Alexis gave me an appointment time to drop off my watch and was met with a courteous greeting. I soon received an email with the costs of the repairs and a half price refurbishment to case and bracelet which I took up too. In all my watch was away for a couple of weeks and on collection I have to say I am delighted with the repair and refurbishment. Local friendly service and I would highly recommend Watch Repair UK to anyone who is looking for good repairs and service. Thank you from a very happy customer.

Just had my well worn and badly scratched trusty 18 year old TAG refurbished here, its back and WOW, like new, great professional service

Communication through this process has been excellent. The watch (Tag Heuer battery replacement) was sent off and returned, with all work completed in 1 week - including a bank holiday.
Will use again.

I was a bit worried about sending my 25 year old Tag Formula 1 off in the post , it was in bad shape but came back good as when I first bought it . Communication was great , work done was great , I will be using Watch Repair uk from now on . I would definitely be recommending to anyone I know.

I sent my TAG to WRUK to have new battery fitted. The turnaround was very quick, only taking a few days and cost was half price of TAG.
Excellent service, will always use in the future.
Thanks

Absolutely chuffed to bits to have finally found a watch repair place that replied to emails rapidly to establish what I needed and then did a great job on my breitling. I’ve used others previously but these guys did an outstanding job. My watch is like new. Highly recommended.

Watch Repair UK recently serviced and refurbished my 23 year old Breitling watch. The watch was returned to me looking amazing, as good as new, despite the fact that it was well-used and rather scratched when I sent it in to them. The turnaround time became extended by slow parts delivery from Switzerland but I was kept well informed along the way. I would thoroughly recommend this company and will use them again for sure.