Sentry Water Filters + Reverse Osmosis Reviews 56

Marlon was absolutely great to deal with, helping me out before and after the RO system arrived. Cannot fault the service, or the product!

Very happy with our purchase. Has made a big difference to our water.

Package was slightly delayed, but arrived. Great adapter, very happy with it.

Good service. Everything quick and on point.

In searching for servicing of water filters I happened upon Sentry Water filters website in Maroochydore. we have lived 'round here' for more than 30 years and i was totally unaware them.
The intention to empower their customers to perform servicing is very generous and I am very appreciative of the opportunity to be able too.
Water filters have up till now been 'secret mens business' and a bit overwhelming to be honest.
I contacted by email and received a reply which initiated further dialogue by email. Marlon was very kind and understanding, as well as patient and very helpful too.
Ultimately, i mastered the removal of our existing system and presented it for assessment and service if appropriate. Something i hadn't been confident to do previously.
The assessment confirmed that age and cost conspired to make replacement the more economical option.
Marlon is an excellent Human Being ! as indeed is Liz too.
A replacement system equivalent to our original system was supplied ... and I installed it !!!
Marlon made me a water filter 'whisperer' which is much more significant than might be obvious.
I am so appreciative of their advice and assistance and really couldn't overstate my appreciation, nor could i overstate the excellent product and service that I received from the company.
My highest recommendations for the company and the people who make it happen too. !
thank you all very much !

good，it could be better if it’s easy to assemble

Good, quick, helpful communication

Delivery exactly as advised and unit works brilliantly

Arrived promptly and it is performing well.

We've been a long-time Sentry e-commerce customer with a self-installed reverse osmosis system in our home. Recently, we went to their Sunshine Coast site to get a filter setup in our camper van. They go above and beyond to ensure you have the right products and connectors for your needs. The price was on point as well. Highly recommend.

5 stars.
Price point after heaps of internet searching and few mentions in marine aquarium forums made me pick this one. Reached out as I couldn't find my models instruction manual on website. Marlon? Emailed back straight away and assured me instruction booklet sent with all units and also attached an electronic copy so I could read up before it arrived. Told me to reach out with any questions or problems. Cannot fault customer service.
Unit arrived quickly and did my first batch of Rodi water for my aquariums today! No problems and no more driving to aquarium place to purchase water.

Unbreakable products and excellent customer service. Wouldn’t shop anywhere else!

Marlon was super helpful with helping to identify the right filters for our icebath, and then when I accidentally ordered 1 instead of 6 they quickly rectified the order without any fuss. Will be ordering from here again soon.

Sentry water filters plus Reverse Osmosis provided outstanding service, guiding me through whole house water filtration and Reverse Osmosis options. Marlon and Liz expert advice helped me choose the perfect system for my home based on my needs. They even have a list of experienced recommended plumbers to do the job if you don’t have one. Thank you again Sentry Water Filters for your commitment to excellence. I highly recommend their quality products and service. My whole house and RO filtration system is up and running and very happy with the outcome. You have a customer for life!

Super quick delivery with clear communication all the way

Great reverse osmosis 7 stage water filter. Love drinking clean water straight from my tap.

Great product reasonable price comparing to market water quality , forget about the tap water