We Are Drainage Reviews 

75
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We contacted the company on a Sunday afternoon regarding a blocked drain, unfortunately they could not provide a drainage engineer the same day but came the following morning. Rory was the engineer an... Toon meer

Beoordeeld met 5 van de 5 sterren

friendly, professional and clearly knew exactly what they were doing. They arrived on time, explained everything clearly, and got the job done quickly with no mess left behind. It’s rare to find a dra... Toon meer

Beoordeeld met 5 van de 5 sterren

Rory went the extra mile. He fitted me in at short notice and came although it was late in the day. He kept me informed of his estimated arrival time and did a great job. He was polite, personable, kn... Toon meer

Beoordeeld met 5 van de 5 sterren

Had a weekend emergency with our drains,found We Are Drainage, gave them a call and they were with us quickly. Rory came out explained the problem and dealt with the matter efficiently. Professiona... Toon meer

Bedrijfsgegevens

  1. Rioleringsdienst

Geschreven door het bedrijf

Expert Drainage Solutions We provide reliable, affordable, and hassle-free solutions for all your drainage problems. Our skilled engineers are always ready to assist with your drainage and plumbing needs. With years of experience and the latest equipment, we can quickly diagnose and resolve issues, both residential and commercial. From minor repairs to major installations, we’re your go-to experts for all things drainage. We are available 24/7 to provide prompt and efficient solutions. Whether you’re dealing with a blocked drain or need a complete system overhaul, we’ve got you covered.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

75 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(75)

50 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Fast, reliable and 5* service

I requested quotes from 8 different drain survey companies and only 2 got back to me. From first communication via email to the phonecalls following, everything was explained with superb precision, i had never needed to have a drain survey done before so no idea what it entailed. Rory and Dan completed the survey less than 48 hours of me reaching out. I got a courtesy call explaining everything and then a report aswell. Fantastic, quick reliable service, thank you very much!!

28 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Blocked drains

Rory and Dan arrived on the same morning as I made the enquiry and investigated the problem of my blocked drains with drain cameras. Quoted me upfront of the £175 fee for the initial investigation and advised it would be deducted from my final bill if I were to go ahead and use them for the repair work. Friendly, knowledgable and provided me the documentation I needed to make a claim through my house insurance. Good communication from their office too.

24 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I phoned around for an emergency…

I phoned around for an emergency plumber for a blocked waste pipe, we are drainage was 20 minutes!! I had Dan, Rory and Shane come out on their way home and I couldn’t thank them enough they was very professional and helpful showed me before and after my pipe work they made sure they cleaned everything after very happy with my service

23 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Pipe renewal

Would recommend. We Are Drainage,you were very quick in visiting us after I phoned,Rory was very good at everything ,he explained what work was being carried out.Rory and his men were most polite and they carried out all work professsionaly,we very happy with all works carried out, Well done Rory & men.Leslie Andrews.

5 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience with We Are Drainage

I was staying with family in the UK recently and my aunty has had some trouble for quite some time with a blocked drain. She felt as though no one was honest with her until we tried We Are Drainage. They were so helpful and clearly outlined the drain jetting that needed to be done. They did a great job, super friendly and knowledgeable. Would highly recommend.

29 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Dreadful drains beaten by beautiful brains

Wow just wow, they were absolutely sublime. They did a splendid job and the service was impeccable. I couldn’t have asked for better. They weren’t big fans of green tea though lol 😂. All round great service wonderful people I would highly recommend.

22 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend We Are Drainage

Highly recommend We Are Drainage. Very professional, quick, clean. Kept me informed all the way through the job. Very competitively priced. Highly recommend Rory, excellent at his job. Couldn’t be happier with the finished result.

29 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very professional team

Very professional team. Before Nick came he gave me a call to let me know when he was coming which I thought was amazing. When Nick and his partner in crime came he was very friendly and he gave you the confidence that he knew what he was doing and how to sort the problem out!! He even told you what the problem was and explained it to you in a way that you could understand why the drains went like it.Nick show me how they do the sleeves in the pipe and didn’t mind us watching him do the job and he was explaining all the way. Super kind and polite. The work that they done looked like they haven’t been there! Amazing!! Thank you to the team and you guys are superstars!!

9 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was very impressed by Rory

I was very impressed by Rory. He is a pro at what he does and will go down there for hours to get the job done. Thanks again - would recommend.

19 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service, they were quick and sufficient in the work that was carried out. They cleared out my system which had a lot of scale in it and was clogging up the drains constantly. After there chemical descale was carried out they showed me all the scale they removed and I havant had any blockages since. Would definitely recommend for any maintenance or issues to do with your drains.

30 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Rory and Matt were brilliant engineers

Rory and Matt were brilliant engineers, working quickly solving the blocked drains issue that I had and then using the camera to show the issues in the pipes and giving a clear explanation of what needed to be done to fix it. Rory continued to keep up communication and made sure I was here to check the work once it was finished. Lots of photos, videos and a tidy job. Thanks Rory and Matt you stars 🌟 … your company office staff could learn some customer service from you!

24 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Weekend emergency solved!

We had an emergency over the weekend (not the best time to have drain issues!) After a quick call they put us as a priority to get an engineer out.. and the issue was fixed in the same day! Efficient and professional service. Couldn’t recommend them more

8 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Definitely a 5 star company

Great service. Prompt, efficient and very resonable on price. Definitely a 5 star company.

9 februari 2025
Review zonder uitnodiging
Logo We Are Drainage

Antwoord van We Are Drainage

Thank you for your wonderful feedback. We're so pleased we could help and that you were happy with our service.

Beoordeeld met 5 van de 5 sterren

We had a blocked manhole

We had a blocked manhole, completely full with waste so not pleasant! The guys cleared it…Showed me the cleared drains with a camera & left the area nice & tidy/sweeped before they left. Would use again but hopefully wont have to :-D

11 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Out standing service

Out standing service
Turned up when they said they would
Explained what was the problem
Lovly team talked me threw the whole project as it was going on ie new soak away was needed as previous one had collapsed due being outdated
Would use again and highly recommend

14 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not trust them!

Charged for two people to attend but hadn't made that clear in the quote. Then offered to use the camera 'for free' but if course it bumped the time up into the next half hour.
I paid £250 for a ten minute job.
Do not use them, they are untrustworthy.

16 februari 2025
Review zonder uitnodiging
Logo We Are Drainage

Antwoord van We Are Drainage

Good morning Zoe, We’re sorry to hear that you weren’t satisfied with your experience and want you to know we do our up most to avoid any issues like this. Transparency is very important to us, and we always aim to provide clear pricing and service details upfront. Our quotes include all necessary information, including any additional costs that may apply based on time or equipment use. When any potential customer calls the office, the rates and labour are always explained. Due to every job being different, the engineers on site are always required to explain the process and pricing again in more detail to our customers. Due to this we require all customers to sign our invoice pads stating the rates and equipment costs before any unblocking begins. This confirms that they have read, understood and are happy with the rates. You signed this, confirming the rates, 2 engineers and for the engineers to begin. Regarding the charge for two team members, this is standard for certain types of work to ensure efficiency and safety. The use of the camera was offered to help diagnose the issue more effectively. The camera is always free unless a major fault is found, which was explained before the work commenced and was the case. When our engineers identified the issues in the pipework, you requested that they remain on-site while you contacted your insurance company. As a result, their time on-site was extended. While we understand the situation, our engineers cannot wait at a job free of charge when they have other appointments to attend. This was explained at the time. We can only apologise but don’t understand where this confusion has come from.
All our engineers are highly qualified experts in their field and always strive to work as quickly and efficiently as possible. We value your feedback and would be happy to discuss your concerns further. Please feel free to reach out to us directly so we can better understand your experience and work toward a resolution.

Beoordeeld met 5 van de 5 sterren

pitch fibre issues

had problems with pitch fibre drains, did some diagnosis beforehand, came and fixed two runs in one day including replacing block paving reasonably. Kept me informed during the work. would recommend,

20 januari 2025
Beoordeeld met 5 van de 5 sterren

Good emergency service

Came first thing in the morning after I had called late the night before. Very efficient. Straight to the point, reasonable prices and the drain was fixed in a few hours. Would highly recommend

3 oktober 2024
Review zonder uitnodiging

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