Z.COM  Reviews 267

They have good customer service. Banjoe T. quickly replied to my query and his response fixed the issue. Also, their domain and website package are affordable

It's a creative way to tell.
I'm happy that zcom has their way of helping customers.

Affordable domains and web hosting. Aside from this, tech support is super helpful. I'd like to commend Banjoe T. for fast and reliable assistance. Thank you again.

I rarely write reviews, but this one is necessary.

I signed up on Z.com expecting a smooth domain registration. Instead, I walked into a privacy nightmare.

After placing my order, they immediately flagged it as “fraud” — no explanation, no logic. Then came the worst part: they demanded I upload government-issued ID just to buy a .com domain.

Let me be clear: I own a million-dollar domain portfolio, and I’ve worked with registrars like GoDaddy, Namecheap, and Cloudflare for years. None of them have ever required ID for a basic domain purchase — unless there was an actual dispute or transfer issue.

Z.com? They run shady “manual reviews,” ask for highly sensitive documents, and offer zero transparency about where your data is going. Their support? Slow. Robotic. Unhelpful.

This isn’t a security measure. This is a data collection trap dressed up as fraud prevention.

⚠️ If you care about:

Your personal data

Fast, secure domain buying

Professional support
—stay far away from Z.com.

I’ve already filed reports with consumer protection authorities in India, the UK, the US, Germany, and the Netherlands. I’ve also shared this experience with my 2.3M-strong tech community so others don’t fall into the same trap.

Z.com: You’ve lost my business—and now, you’ve earned a reputation you won’t easily shake.

Great Customer Service! Specially the guy who assist me, Ban! Thanks man!

Awesome support!
Team is very accomodating with timely response.

The chat support of this company is really impressive. I got problem with the database and the chat support agent name "Ban" really help me a lot in my problem. Now my website is running without errors now!

I just sign up for an domain name and the support was consistent.

I bought a premium domain from this site but until now my domain status is on "pending registration" I have talk to their tech supports and they said I can't have it because it's a premium domain but I already paid for it I even have the invoice, It's on their list of available domains not even marked as premium. Seems like a SCAM!

I need to renew my domain, but I can't even log in to my account; the login page always shows up as empty, and the sign-in link gets redirected each time to a two-mile-long URL, I tried it on mobile, laptop, and different browsers; nothing seems to work. The worst experience I've ever had

Good thing in a Z.com is very responsive when I have problems in my domains or anything related to my website. They will really guide you and so much willing to help with everything that they can.

Even if you are an amateur or pro they are willing to help. What also good thing in Z.com is that intergration from Worpress blogsite to your domain. It is very easy to use and you can use their Site Builder if you want to create a website in a breeze.

Melissa and her team went above and beyond in fixing my website issue! They thoroughly investigated the problem, identified the malicious file/malware, and successfully removed it. Not only did they secure my site, but they also found and eliminated unwanted content and foreign-language posts. Their professionalism, expertise, and quick response gave me complete peace of mind. Highly recommend their services to anyone in need of reliable website security and support! Thank you, Melissa and team!

superb company. i have many domains with them. reasonable prices. very often running good promotions on domains. very nice customer support. easy interface in control panel. 100% recommended.

Support is reliable.
Information needed is provided accurately.

I've Started to make busines with Z.COM unfortunately because of frequent server error inaccessibility my business just went off easily. i have imprinted bad impressions to my client and switch to my competitors. Invest on more reliable hosting provider. Z.COM may be cheap but you'll regret at the end. Lesson learned

z.com is always down, downtime may reach up to 3 days to a week or more. their team do not have a fast response on the downtime. Customer support is poor in times of issues.

Z.com.philippines what happen to ?!!!!. PLEASE FIX THE PROBLEM AS SOON AS NEEDED BECAUSE OUR VALUABLE CUSTOMERS ARE GETTING ANGRY WITH US. YOUR DOMAIN ARE 3 DAYS DELAY. PLEASE MY BUSINESS IN BILLING SYSTEM ARE VERY AFFRCTED TO MUCH THERE ARE 12 CLIENT WANTS TO CLOSE HERE ACCOUNT DUE TO THE DOWNSYSTEM.

I recently encountered an issue with my website being down due to domain suspension, and I reached out to Z.com for support. The response was prompt and thorough. They quickly identified the issue, which was related to email contact verification, and provided clear instructions on how to resolve it.

Their follow-up was equally impressive—after verifying my domain, they ensured that the suspension was lifted, and my website was back up and running smoothly. The support team was professional, and they made sure I had everything I needed at each step of the process.

I appreciated how they kept the communication clear and concise and resolved my issue in a timely manner. It’s always great to know you can count on reliable support when things go wrong. Thanks again for the excellent service!

The agent named Norwin L. is very helpful and knowledgeable. He answers my questions very quick and with reference link. He is highly to commend. Keep it up! -Nikki M.