Z.COM  Reviews 269

Good job for the quick responce

Great Service and very supportive agents always.

I am hosting a lot of Domain from this company, and I do not have any domain-related problems

Un-responsive customer service. Issues not resolved.

I am a web dev, and Z.com has been helpful to me and my clients all the time. Thanks for assisting me!

The person I spoke with was able to address all of my concern real quick. Great experience so far. Too bad that I wasn't able to use my website on this.

I had a positive experience with Z.com's staff, especially with Melissa Blanco. They solved my FTP problem through a back and forth conversation. I am very glad for their untiring help in the end to resolve the issue. Good job, Z.com team!

Support Desk is prompt and very accommodating.

I had some trouble during my first account log-in and the assistant/agent Ms. Melissa B. assisted me on my log-in difficulties. her fast fast response and clarity easily fix the problem.

Customer service is efficient and replies right away, which is greatly appreciable.

They have highly responsive and knowledgeable customer support that quickly handled my concerns. They have hosting services that are consistent and reliable, with excellent uptime as well as user-friendly interfaces for domain management. This assures great value, with seamless integrations despite its affordable yet reasonable prices. Their support is superb for me! and I would definitely recommend z.com for their great assistance as well as the dependable products they offer.

The service is fast and being attended even on a weekend. The answers are also detailed for me to better understand how it works specially that I am not a techy person. Thanks

Ticket addressed by: Melissa Blanco

For years, I relied on GoDaddy for managing my domain names. However, a chance encounter with Z.Com on my Facebook wall introduced me to a game-changing alternative. With their enticing offer of Php 330 per domain, I couldn't resist giving them a try—and it turned out to be a decision I'm immensely pleased with.
Transitioning to Z.Com has been seamless; setting up my domains was a breeze, thanks to their user-friendly interface. Moreover, their support team is very responsive when I have questions. I’m highly satisfied so far.

They are easy to communicate and easy to talk to. I like the assuring part on our conversation and do hope the issue will be resolved fast.

well, first thing you'll notice is that z.com has an old webhosting interface, while other web host have modern UI, Z.com don't put all fancy things makes it simple and easy to manage.

if you know what you are doing and know where to go in an hosting, navigating is easy peasy.

I find the domain is cheaper. I purchased a dotSITE domain, added it to my Google Site, and after a few minutes, it was verified, and my website is searchable afterwards.
I love the Customer Service. I messaged them through ticketing for clarifications about my setup since I'm not very techy (I just followed Google Site's instructions), and I received a response after 1 hour and 36 minutes. I thought I would receive the response after a day or two or more, since my concern is not so important. But I was wrong. Thank you Z.com

I would like to express my appreciation for Z.com as they exceeded my expectations. Their rates are incredibly reasonable, and their website loads very fast. More importantly, their customer service team is exceptional, and I would like to give special recognition to Veronica Z from the support staff. She made the entire process seamless by consulting with administrators and obtaining the necessary approvals for my requests. Despite my lack of technical knowledge, Veronica was patient and understanding with me. Her extensive knowledge ensured that everything was working correctly and was as easy as possible. It felt like I was receiving first-class treatment. In comparison to other similar service providers whose costs are more than 10 times what I paid Z, I have never received such great service before. Therefore, I highly recommend Z.com for their exceptional services and products.