Websters Surveyors Reviews 134

We booked Webster's for a Level 2 survey for the bungalow we are buying. We were very happy with the whole process, from quote to report. They were informative and responsive throughout. The survey was booked quickly and was very thorough. With a number of red flags Stuart was kind enough to talk us through his comments and make some recommendations for next steps.
Really impressed with the survey produced by Stuart Boughey. He was recommended by a friend and I will be recommending him to all of my friends buying homes.

Websters and CF presented an excellent report on Roof Void valuation connected to a project to develop a top floor flat in a Victorian house.
Recommend

Really appreciated the survey and service provided by Stuart. The survey was extensive but also well explained and comprehensible and I had a follow up call where I was able to ask questions. I’m highly satisfied with the service and would highly recommend.

Highly recommend websters especially Joss who went into a lot of detail on my survey.

Joss Dunham, carried out a thorough level 3 survey, found defects to roof via drone needing replacement which helped us renegotiate the purchase price to cover the cost!
Also, very helpful with a few phone calls to run through the report and answering questions re build over agreement, extension queries, etc! I would highly recommend him!

I had a great experience with Webster’s and Joss went above and beyond by having a phone call with me afterwards to walk me through what some of the more technical things meant and then sent me a list of recommendations. The report was also delivered quickly and had lots of photos and exactly the right level of detail.

Excellent service from asking for a quote to the completion of the survey. Really impressed with the Websters team, mainly Dan (who provided the quotes and further facilitated the survey) and Joss, who was the surveyor assigned for us. Joss was kind enough to also talk to me in detail about some of the questions I had about the survey report. Overall, I am very satisfied and will definitely recommend!

I wanted to reach out and share how impressed I am with your service. It was excellence from start to end. Monique, thank you for being so patient and responsive with my difficult tenant appointment; your effort made all the difference. Max and Stevie, thank you for the seamless handoff and for keeping me in the loop whenever Monique was away. You have a stellar team here, and I feel so relieved to have put my business in your hands. I’ll definitely be using your services again in the near future! Thank you all again.

Daniel was prompt , pleasant and he took the time to explain what he was doing and why. I would highly recommend him and his team.

Needed a lease extended and used Websters Richard Stacey and Alex Ainslie where fantastic .They negotiated a fair price and where professional , friendly and informative every step of the way.
Was a pleasure working with them , they made this whole process not stressful at all they also forwarded a recommended solicitor which we also used .
Don’t hesitate to use Websters. They know what they are doing and really want the best outcome for you as their client .

Dan was very polite, he explained all the steps of the surveying process before commencing. He also explained things beyond his scope which was very appreciated. The report was sent in a quick turnaround.

I had instructed Charlie Farley, Websters Surveyors, to assist me with the extension of my lease.

He acted promptly and professionally and produced an excellent result.

I had an excellent experience with Websters on a level 2 survey on a flat. Natyshia Barned handled the arrangements. She was friendly and prompt, and put me at ease straight away. My surveyor was Stuart Boughley. His report was very thorough and clear. He took time to address the list of specific issues I provided, and included lots of photos. I felt he took real care over the job on my behalf. The courtesy call after the survey is a great idea and really helped. I also appreciated the other extras included in the price, which was competitive and good value given the excellent service. Recommended,

Very quick and very clear support with my lease extension matters.

We've used Websters to conduct a homebuyer survey for two properties and have been really impressed both times. From the initial quotation, paying and booking the survey, to the communication before and after the survey - they consistently exceed expectations and provide an excellent service. We had Danny and Reina conduct our surveys respectively and they have both been brilliant with our follow-up questions. A great independent business that I can highly recommend.

Very quick communication and great service provided. Very happy with all aspects.

I couldn't have asked for more from this company. From my first call with Stevie, communication was courteous, transparent & prompt. I was put through to Richard whoose experience & expertise dealt efficiently & promptly with my lease queries. Its clear they put customer satisfaction at the top of their agenda . I would highly recommend them to anyone looking for reliable and professional assistance & I'd definitely use their services again in the future!

The professional guidance from the team I spoke to at Websters was very informative, balanced, comprehensive and easy to understand (no jargon!). They were extremely responsive to my original query and I had good information very promptly. Highly recommend them.

I have now used Websters on a few occasions and have received the same excellent service each time. Any time I have called up, I have typically spoken with Stacey, who has always been able to answer all of my questions or resolve any queries quickly and with a good sense of humour.

The surveys themselves are very thorough, but what really stands out is the time taken after getting back the report to talk through the findings. The time spent post-survey explaining points, discussing issues, and clarifying any questions I had was fantastic and gave me a proper understanding the situation.

Stuart, who conducted the survey, was extremely helpful. He took the time to really go through everything carefully, making sure I was comfortable with all the information and understood what my next steps were and what options were available to me.

Hopefully I won’t need to use them again for a while, but if I do, they will definitely be the people for the job.

I couldn’t recommend this service more. My partner and i looking were looking to secure our first property and considered a couple of different surveyors through recommendations to help with this somewhat daunting process. We were lucky enough to stumble upon Websters, and was so well looked after by a team member called Stevie, who made the whole experience seamless (we had no idea what we were doing), but it was made easy and left feeling confident it would get sorted. Wanted to leave a review as i know first hand how stressful buying your first house can be, and it was made easy for us. Thanks!