Haven't used the food yet but it was delivered quickly, packaged really well and I'm sure it is high quality as it was recommended by my breeder. I'll be purchasing more.
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Lees wat reviewers zeggen
Food is excellent. We use them for our dogs and cats and the quality is always very good. It's expensive, but worth it imo. Reason for three stars is their delivery has become very unreliable latel... Toon meer
Bedrijf heeft geantwoord
Good food & competively priced My cat is a convert after living her life on other vet recommended diets she started vomiting. I belive the food she was on had changed their ingredients I started fe... Toon meer
I have fed my dogs on James well beloved for many years and they look and keep very healthy on it. Recently I’ve changed to turkey and veg for them and are very pleased with their condition, I’m also... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Naturally healthy pet food. Made in the UK with wholesome, delicious ingredients, delivered straight to your door. For the past 30 years, pet owners have trusted us to help keep their four-legged friends happy, healthy and full of life. Here at James Wellbeloved, we make wholesome, delicious food to help your pet eat better and live better. Our tasty recipes are made with simple ingredients and are full of goodness. Because it’s only natural to want your pet to love their food and live a healthier, happier life.
Contactgegevens
3D Dundee Road, SL1 4LG, Slough, Verenigd Koninkrijk
- 0800 731 2301
- help@wellbeloved.com
- wellbeloved.com
4,3
Uitstekend
5K reviews
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Perfect ,fast delivery right to the…
Perfect ,fast delivery right to the door with helpful driver.
3 maart 2025
Great dog food and grain free options
Great dog food and--importantly for my dog--grain free
10 maart 2025
VERY EFFICIENT!!
10 maart 2025
I changed my address you sent my dog's…
I changed my address you sent my dog's biscuits to my
old address. I contacted you and you said they would pick them up from the old address and deliver to my new address. The next day they again delivered to my old address. I changed the address, you have changed the address so why is it they are delivering to my old address? Very bad customer service. It is quicker and cheaper for me to go to Pets at Home
10 maart 2025
Antwoord van James Wellbeloved
Thank you so much for letting us know, Jane! We're so sorry to hear about the issues with your order, and we're really sorry it wasn't delivered successfully. Rest assured, we'll do everything we can to make sure this doesn't happen again!
Rest assured, we have passed on your valuable feedback to our team, and they will be in touch very soon. Please keep an eye on your email
Team Wellbeloved
Arrived well packaged and on time
3 maart 2025
Fast delivery
Our local pet shop had been out of stock with our kitten's favourite food. Ordering directly was easy and delivery was fast.
3 maart 2025
Excellent prompt service
10 maart 2025
Shop from other Company or Supermarket
Used to have a good name but has now gone to s**t.
Their new website has cancelled my order & now doesn't even allow me to create new account or login on old one!
This company won't even allow a telephone order!
14 maart 2025
Review zonder uitnodiging
Antwoord van James Wellbeloved
Thank you for bringing this to our attention! We are very sorry to hear that your order was canceled and apologise for the inconvenience caused.
We are aware of some issues affecting our customers while we were upgrading our website. Massive apologies for any inconvenience this may cause, we really appreciate your patience and understanding at this time!
You should have been notified by e-mail with instructions on how you can regain access to your James Wellbeloved account.
For further support, please contact us - we are here to help!
Team Wellbeloved
Best dog food ever
Best dog food ever, slightly cheaper than stores, delivery next day, what's not to like
7 maart 2025
Excellent product
Excellent product
Couldn’t get from pet store as normally do so ordered online direct and great experience
Good delivery
Good tracking
27 februari 2025
Parcel several days late again
Parcel several days late again.
DPD are useless.
It would help if an alternative courier was used.
6 maart 2025
Antwoord van James Wellbeloved
Thank you for bringing this to our attention!
We're so sorry to hear your order didn't make it on time, and we're really sorry for the trouble this caused. It looks like our delivery partner, DPD, had a bit of a rough time finding your address, but we're all in this together now, and we're here to help. We've got your back for any future orders, and we're grateful for your patience and understanding.
Thanks for your understanding!
Best wishes, Team Wellbeloved
Fab service
25 februari 2025
Arrived on the date specified
Arrived on the date specified. Good communication beforehand to keep me updated as to dispatch and day of billing. Good price too with an excellent reward scheme to earn points which can be redeemed for money off.
26 februari 2025
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