Wentworth and Rowe Reviews 

Buyers beware!! Terrible quality clothing shipped from China which takes forever. And a very questionable return policy where you can’t get your money back. Very polite service but good luck staying in business!! I would avoid !

The Medi dress that I ordered looks a lot different than the one you have on your website. The actual dress is very cheap and made of polyester and does not even have a tag on it nor a tag on the end seam for washing instructions but then again it is polyester so. This dress came from China. It definitely is not worth what I spent on it! I would not order from this company. It’s very deceiving.

I would strongly caution anyone considering ordering from Wentworth & Rowe.

I ordered a clothing set based on the photos and description on their website. Unfortunately, the item I received was materially different from what was advertised. The set did not have the gold contrast trim shown in the product photos, the shorts did not have the advertised tie-waist, and the fabric was a stiff 100% polyester rather than the “airy weave with a soft, fluid drape” described on the website. The shorts were also significantly longer than they appeared in the product photos.

I contacted customer service requesting a full refund because the merchandise I received was not what was advertised. Rather than providing a prepaid return option, I was offered a 15% refund to keep the item. When I declined, the offer was increased to 20%. The alternative they provided was to return the merchandise to an international warehouse in Guangzhou, China at my own expense, including any customs fees or other charges.

That is particularly frustrating because I am not trying to return an item simply because I changed my mind or don't like it. I am seeking a refund because the product I received does not match the product that was advertised and sold to me.

At the time of writing this review, the company has still not agreed to provide a full refund with prepaid return shipping.

The customer service representatives have been polite, but the proposed resolution has been disappointing. Based on my experience, I would recommend being very cautious about ordering from this company, particularly if you are relying on the website photos and description to determine what you are purchasing.

I would not order from Wentworth & Rowe again.

Quality is garbage - thin, cheap fabric that looks nothing like the photos. My order took a month to arrive because it ships from China, which the site doesn't tell you. And there's no real way to return anything. This company is a Chinese scam. Save your money.

If I could give negative stars, I would. The delay in shipping the jacket, lack of timely response and just not replying to my inquiry on the status, bs reason for the delay are just my initial reasons for 1 star.

This is the cheapest, ugliest thing i have ever purchased on the internet and absolutely in no way indicative of the pictures. It looks like something my 10 year old would have assembled. Cheap material, half lined with felt. Sewed in rolled up sleeves with massive cuffs. Also, when i clicked 1 star in the email, it wouldn’t take me to this site, it sent me to customer service. I had to click on 5 stars to get to trust pilot to even be able to leave an accurate email, so the feedback is being managed

The quality of the product was not what I expected and the fit did not match the online pictures. The shorts were much longer and narrower fit. I will be looking at how to return this order

Biggest scam- Don't BUY from this company. The returning process has hidden fees that you have to pay and the shipping takes forever. The quality of the item it's very very poor- cheap China quality made of 100%polyester and very different from the website pictures. Don't BUY!!! A big scam

It took three emails for them to give me the address for returns. It turns out that address is in China. Their website says easy returns, that is not the case. The quality of the clothing is poor and cheap looking. I would not recommend.

the linen actually has weight to it.. like real linen not that see through stuff you get everywhere else. ordered one to test and now i have three

This website is a complete SCAM....I gave a One star but in reality I had to give something to write this review. I give them a minus 5 stars. Absolute junk is what they send you from an Asian dump factory. It took 3 weeks to receive and was the cheapest junk I have ever set eyes on in my life. DO NOT buy from this scam and scum site!!

This company is a SCAM.
DO NOT ORDER FROM THEM!!!!!!

I ordered a dress from this site. Horrible quality 100% polyester. The site is a scam, as they claim to be a brick and mortar shop in Charleston, SC, but there is no such shop in Charleston. Other tip offs (which I overlooked) are that there is no fabric type indicated for the clothing, and the number and variety of dress options shown is so wide that clearly something is off.

This company is a COMPLETE FRAUD! I ordered the dress for a wedding at the end of August… wedding was 9-18-26 and the garbage dress from China arrived today. It is completely fraudulent. I asked for my money back after the wedding as it was never sent until Sunday. The material is nothing like what was advertised and horrible quality . They refused to refund as it sat in their warehouse and was not being delivered. I ended up buying a dress from Saks that was absolutely stunning in its place. I would love to add pictures but I cannot