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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I was about to make an order from this company but saw the abundant poor reviews and decided against it. I like to do business with highly rated companies.

Beoordeeld met 1 van de 5 sterren

still haven't received my product after 17 days... Despite 2 different times of me contacting west coast shaving, the two tracking numbers for my two orders still aren't working (the two tracking co... Toon meer

Beoordeeld met 1 van de 5 sterren

It's been 29 days since I ordered some simple shaving cream. I have no tracking number. Nobody answers their customer service line it's just constantly busy. Not sure if I'll ever get my order. Wor... Toon meer

Beoordeeld met 1 van de 5 sterren

Terrible company. Ordered a full shaving kit for my husband as a gift. The package never arrived after 2 weeks, so I submitted a contact form 3 separate times through their website asking what had hap... Toon meer

Bedrijfsgegevens

  1. Kappersbenodigdheden winkel
  2. Apotheek

Informatie afkomstig van verschillende externe bronnen

West Coast Shaving is dedicated to providing the finest in mens grooming products available today. Our specialty is wet shaving, encompassing the best of the past and present. If it doesn't perform, we won't carry it. Our goal is customer satisfaction through superior service, a safe shopping experience, and a great selection at fantastic prices. West Coast Shaving has been a favorite destination for wet shavers since 2007.


Contactgegevens

1,2

Zeer slecht

TrustScore 1 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

Notice there is no review option on …

Notice there is no review option on there facebook? It is because this company has horrible customer service and you will be lucky if you actually receive your order.Buyer beware shopping here will be the worst mistake you make this year!

25 oktober 2017
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

ridiculously terrible delivery / customer service

still haven't received my product after 17 days... Despite 2 different times of me contacting west coast shaving, the two tracking numbers for my two orders still aren't working (the two tracking codes they sent were wrong). They can't tell me where my stuff is...

update. It's been 22 days since my initial order placed on september 20th. Still no sign of my product or any assistance from west coast shaving. I've been trying to contact them but till now, no prevail. This is absolutely unacceptable customer / delivery service.

9 oktober 2017
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My privacy may have been breached due … No apology from West Coast

My privacy may have been breached due to fraudsters taking advantage of the Spark Pay system used by West Coast Shaving. This is unacceptable.
No apology or acknowledgement came from West Coast.

I received a letter in the mail from, Capital One Spark Business informing me that my personal information, address, phone number, card number, expiration date CVV, banking information may have been accessed.

This is serious business, that West Coast should acknowledge and apologize to their loyal customers.

I have been a customer for about 10 years. Right now, I will hold off on online purchases with them.

26 juli 2017
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor return policy. Will never buy again.

Ordered Shaving Brush. After I opened the box, realized it is too big to use with shaving soap so I contacted support to return and get the right one. Even though website stated that 365 days return policy (Baloney) because I opened the box, I was told to read the return policy and so it can not be returned. This is the first time I went out of my usual Nordstorm and other high end retailers route and paid the price. I will never buy again.

26 december 2016
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

customer service? NOT

Read many great reviews on WCS. Obviously, these respondents had no issues with their order.
The products and pricing are fair, however, customer service is poor. I ordered a razor from their midnight collection(black) and received SS/chrome instead. Problem was, I also purchased a black badger brush, black stand and black shaving mug. There was also a price difference, in their favor. First contact, Christina, expressed regrets, then proceeded to offer to replace THE CHROME HEAD, and if I was interested, I COULD PURCHASE A DIFFERENT HANDLE!
I explained that did not correct THEIR MISTAKE, and that I would be returning the entire order for a full refund(I spent over $200.00). Kevin replied "no problem...........feel free to have your order shipped back to our office".
Not often have I experienced a company that makes ZERO effort to keep a paid customer, especially when the error was theirs!
I will be returning entire order, eat the return shipping cost, and NEVER do business with WCS again.
Hopefully, if anyone purchases something online from this company, you receive the correct items with no problems. If there is an issue, you will get no satisfaction, hence, customer service? NOT

26 november 2016
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Fendrihan.com is better

Free shipping with fendrihan is $50 minimum order, west coast is $80

Fendrihan has a much better selection and informative descriptions, no cheekiness.

Fendrihan has a 365 day return policy, west is a month

What do you expect from an Amazon affiliate?

26 maart 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast

I ordered for my dad some shaving equipment he needed. It came super fast and he said the quality was amazing. He has it still and has been months.

13 maart 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wet shaving heaven!

If you're used to using those cheap disposable razors go to west coast shaving now and never look back. West Coast shaving is a sanctuary for shaving. I switched over to a safety razor a while back and i'll never go back to disposables. They have so many different styles and price ranges you can find a product to fit your lifestyle and budget no matter what they are. And the cost savings of double edge blades, it's almost stupid not to buy a safety razor from them. West Coast Shaving will change your life and your perspective on what shaving is supposed to be.

14 januari 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience

Since I discovered this website I will not buy anywhere else stuff for shaving. They are great and amazing products.

8 januari 2015
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best move ever!

Thank you for a great product! I used to use all those over priced multi -blade razors that never really did the right job. So I drew back to the good old double edge razor (still currently used by your pro-barbershops).
Now I get the perfect shave just like I did in my military years and couldn't be happer. Now instead of spending $468 per year on the multi-blade, I now spend at the most about $40.00 per year to do an even better job with the double edge.
Thanks West Coast Shaving, Myron

17 december 2014
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great selection

Thank you for a nice idea and product. Ypur blades and creams are absolutely suitable for me. Always read your reviews of products.

6 november 2014
Review zonder uitnodiging
Logo West Coast Shaving

Antwoord van West Coast Shaving

Hi Charles,

Thank you for taking the time to write us a review of our store. Feedback from our customers is invaluable for us and our business. I am glad to hear you were able to find some blades and shaving cream that you liked and that the product reviews were helpful for you in making your selection. If we can ever assist you in any way, feel free to give us a call, we are always happy to help! -Kim

Beoordeeld met 5 van de 5 sterren

great site to buy all of you shaving needs!

I was extremely satisfied with this company. From the on time speedy delivery to the great prices. I really enjoyed how well I can keep up with my order via email. I receive an email every time my purchase has entered or left a mailing hub allowing me to track it the whole way. I think thats great. Overall its a great company! I give it five stars!

7 oktober 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service

The woman I spoke with took my order and was very nice lady.
It is a pleasure to do business with these people.
I will continue to do business with this company.

6 oktober 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top notch service, huge product selection, and fast delivery!

Truly the best internet shopping experience I've had. Service is informative, friendly, and lightning fast. As it happens WCS was the first wet shaving site I ordered from and there my search ended. Since my first order a month ago I don't think a week has gone by without me placing another order! Why can't everything be as simple and hassle-free as this place makes it? Thanks WCS. Will definitely recommend.

5 oktober 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Decent Service Fast Delivery

Thanks guys!

3 oktober 2014
Review zonder uitnodiging
Logo West Coast Shaving

Antwoord van West Coast Shaving

Thanks for taking the time to review and for the 5 stars, but we'd love to know if there is anything that can do to upgrade us from "Decent." :) We are always here to exceed expectations! - Christine

Beoordeeld met 5 van de 5 sterren

Awesome Fast Delivery Quality Control Outstanding!!!!

No matter what I buy from this place it comes in fast, and the quality is outstanding. I'm a man...I'll be shaving all my life. If you have fast, quality, service like this...There is no reason why you can't have customers for ...literally life! My go to place for shaving and grooming products.

30 september 2014
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Hopefully, practice make perfect

Still optimistic things will improve until my complete satisfaction. I viewed the video on youtube hopefully practice enhance shvae

30 september 2014
Review zonder uitnodiging
Logo West Coast Shaving

Antwoord van West Coast Shaving

Hi Sonny,

Thank you for your recent order with us, we hope that you had a pleasant ordering experience, as this is what we strive to provide for our customers! As for using a safety razor, it does take a bit of practice as the technique is different than a cartridge razor. Watching videos can be helpful or you can always give us a call and we would be happy to give you some tips! -Kim

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