Westmorelandcosmetics Reviews 93

TrustScore 3 uit 5

3,0

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Beoordeeld met 1 van de 5 sterren

Very disappointed with this nail company. I ordered three shades for £78, and for that price I honestly expected something amazing. I’ve used professional brands before like OPI gel and oth... Toon meer

Beoordeeld met 1 van de 5 sterren

I was very disappointed with the glass polish. As it was developed by one of the uks top manicurist I was expecting this to be excellent, however it peels off the nails within hours of putting it on.... Toon meer

Beoordeeld met 5 van de 5 sterren

I can honestly say Westmoreland Cosmetics is one of the best gel brands I’ve ever tried. As a nail artist, it’s so important to work with a product that has the perfect viscosity, flawless self-leve... Toon meer

Beoordeeld met 1 van de 5 sterren

The packaging, bottle, and logo are all luxurious which is to be expected given the premium price point. Unfortunately, the varnish itself is very poor quality. The colour is inconsistent depending on... Toon meer


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3,0

Gemiddeld

TrustScore 3 uit 5

93 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 21% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 1 van de 5 sterren

Very disappointed with this nail…

Very disappointed with this nail company.

I ordered three shades for £78, and for that price I honestly expected something amazing. I’ve used professional brands before like OPI gel and other high-quality products, so I know what good gel should feel like.

Unfortunately, this product was thick, bubbly, uneven, and very difficult to work with, even when applied professionally. Honestly, you can get better quality for a fraction of the price on Amazon.

I contacted the company asking for a refund because I’m not happy with the quality, but instead of helping, they keep making excuses — saying I didn’t order their base and top coat, and ignoring my refund request.

So basically, £78 wasted, with no accountability from the company and no real customer support. Very disappointing experience, and I will definitely never order from them again.

1 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best gel hands down

Coming from a manicurist who has tried and tested endless amounts of gels, I can safely say the quality of this is unmatched, the consistency, the shine and the lasting power will forever be my favourite

23 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Awful polish peels off easily

I was very disappointed with the glass polish. As
it was developed by one of the uks top manicurist I was expecting this to be excellent, however it peels off the nails within hours of putting it on. I have given it the benefit of the doubt and tried this now several times always prepping the nails correctly and have tried it with different base and top coats but the outcome is always the same it just doesn’t last more than a few hours. This polish is just awful wish I could return it for money back but have had it too long now as wanted to try it a few times.would NOT recommend

16 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’ve been using the Vanilla Gloss gel…

I’ve been using the Vanilla Gloss gel collection for a few months now after trialling the range, and I can honestly say I love the products. The retention has been amazing on my clients. They’re getting a solid 3 weeks wear while keeping their nails looking fresh.
The shades are perfect for that clean girl aesthetic, soft and glossy. Application is smooth, the finish is beautiful, and overall the quality really stands out. Definitely a collection I’ll continue using in my kit. 🤍

4 maart 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Poor quality

So disappointing, starts to lift and peel off very quickly in spite of applying carefully and looks awful. Definitely not worth the extra cost compared with brands such as Essie. Won’t be buying again.

1 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

10/10

I can honestly say Westmoreland Cosmetics is one of the best gel brands I’ve ever tried. As a nail artist, it’s so important to work with a product that has the perfect viscosity, flawless self-levelling, and beautiful shade coverage — and this gel delivers on all of it.

You can genuinely tell it’s a system created by a nail artist, for nail artists. It makes application smooth, controlled, and consistent every single time. A staple in my kit now!

1 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I am so sorry to say

I am so sorry to say, this is a dreadful and very very poor product. It peels off within a day, the top coat literally never dries however lightly I put it on. It is sooooo ridiculously expensive for what it is. I felt so sorry at first for the delays in delivery because any start up must be tough. But this is a dreadful pointless product!

22 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

With 10 years of professional…

With 10 years of professional experience and having worked with countless gel polish brands, I have a strong basis for comparison.
This product truly stands out — exceptional quality and a genuine premium feel. The top coat delivers an ultra-glossy, juicy shine, and the shades are beautifully curated and uniquely distinctive.
I’m really excited to see the new colors coming soon!🙏🏻

22 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Westmoreland Cosmetics - smashed it out the park!!!

Westmoreland Cosmetics, you guys have smashed it out the park!

I honestly can't compliment the glass gel enough, the shades are all stunning and the product is such an easy application, going on seamlessly! I have tried the gel products on both myself and my clients with every set lasting 3 weeks plus.

I had absolutely no problem with delivery, it came super quick and I even ordered during the Black Friday Offer!!

I have been a professional nail tech for 14 years now and the top coat is unlike anything else I have used before, the shine is unreal!

Can't wait for more shades to be released!!

19 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The vanilla gel polish collection is…

The vanilla gel polish collection is incredible and the colours are gorgeous and sheer. It’s so lovely to work with and the finished glass shine at the end is incredible. The nicest gels I’ve worked with. Brilliant products

16 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing products and great…

Amazing products and great application!! I love it. I also think as a brand community they are creating is really good, re sharing work on instagram. And an online materclass that really did help with the application. Well done on a great product xx

19 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

absolutely love Westmoreland Cosmetics

absolutely love Westmoreland Cosmetics! Their gloss gels are hands down some of the best I’ve used — the consistency is perfect and makes application smooth and effortless every time. The longevity is incredible too; they last so well on my clients and maintain their finish beautifully without fading or patchiness.

The colour range is also fabulous, with something to suit every skin tone and style. It’s clear a lot of thought has gone into both the formula and the shades. As a professional, having products I can rely on is essential, and Westmoreland Cosmetics consistently delivers. Highly recommend to anyone looking for quality, performance, and stunning results!

12 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Awful quality

Awful quality, wish I had read the reviews before ordering!!! It's super streaky! Beautiful packaging that's it.

8 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DISAPPOINTED - NOT AS DESCRIBED

Wish i'd read these reviews before i bought
base coat, top coat and 2 colours
Top coat stayed tacky for hours and left with no shine and not a great finish, which is not as described on the website " super glossy"
then several nails peeled off the next day
Messaged company and like many others -no reply

finally received a reply from customer service and was given a full refund - so thank you (its such a shame as the colours are beautiful)

3 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

What an appalling service I’ve had with…

What an appalling service I’ve had with this company. I accidentally ordered the wrong item I ordered the polish instead of the gel. I emailed the company immediately to request that the correct item was sent out, unfortunately it wasn’t which I understand. I then asked how I can return so that I can swap the brand new UNOPENED polish for the gel and was told I can’t.

Honestly for a new company the customer service is beyond shocking. I’ve paid £20 for a nail varnish that is no use to me as I wear gel and I’d bought it as a little treat to myself.

The company are refusing my return so I have raised a charge back with my bank to get a refund as that is also refused.

Absolute scam company, anyone who runs a business in such a way is destined for failure, as the other reviews on here confirm.

24 januari 2026
Review zonder uitnodiging
Logo Westmorelandcosmetics

Antwoord van Westmorelandcosmetics

Hi Amy

We’re really sorry to hear that you feel disappointed with your experience. As a cosmetics company, our no returns or refunds policy is clearly outlined in our Terms & Conditions on our website and is in line with industry standards for hygiene and safety reasons.

Unfortunately, once an order has been placed we’re unable to exchange or accept returns for cosmetic products, even if unopened. This policy is in place to protect all of our customers and is consistent with many other beauty brands.

We do understand how frustrating it can be when an incorrect item is ordered, and we appreciate your feedback. However, we always encourage customers to double-check their orders before completing checkout, as stated in our policies.

Thank you for taking the time to share your experience

Beoordeeld met 2 van de 5 sterren

Second time around

I have used the nail glass polish on it's own and then with the base polish and it peeled off so quickly. I am now using base, polish and am including the top coat and am truly hoping that this works. I will update tomorrow.

22 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Just applied this polish

Just applied this polish, cleaned nails thoroughly, bought two colours, applied one very streaky (base underneath) applied 2nd coat, streaky, applied top coat, just basic. I then tried second colour to test application and the exact same thing happened, streaky. I’ve bought Chinese nail varnish on a well known website for a couple of pounds a bottle, way in front of this overpriced and over wrapped product,
So sick of trying nail products that do not do as they say and this one was particularly rubbish. Have not contacted company as other reviews say waste of time so I have to write another one off to experience.
DO NOT BUY ITS A CON

20 januari 2026
Review zonder uitnodiging

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