Ward Gethin Archer Reviews 70

I recently had the misfortune to have to deal with the Ely branch of this company, if you’ve got the time, inclination or ability; do yourself a massive favour and take your business elsewhere.
If you choose to retain their services, be fully prepared to experience customer service levels and communication more akin to the dark ages. I am all for “old fashioned” and “traditional” BUT totally ignoring telephone messages (left with a person that would be far more suited to working in a doctor’s surgery as a receptionist: dismissive, obtuse, and answers the question they wanted you to ask rather than the one you actually did ask, 2 ears, 1 mouth, maybe try using them in that order?) reply to queries with the speed that would make a giant tortoise look like Usain Bolt, take twice as long to complete the process as originally estimated and then charge “world class rates” and greater than originally estimated whilst providing a distinctly third class service is disappointing to say the least. If I could score less than one star; I would!

Jackie Murfett is super woman, gets the job done, efficiently and goes beyond your expectations. Completion of my property went through smoothly, even after I had a melt down with the questionnaires. She dealt with it all fantastically. I highly recommend her and her staff, who made you feel at ease as you walked in the door of the office. Doing all this locally and face to face made the sale of the house go well. Thank you to all the staff.

Jenna Green has been the best, most efficient solicitor we have ever used, I can't recommend the firm highly enough. A very well deserved five stars ⭐⭐⭐⭐⭐

Many thanks to James Macwhirter for all the help and advice you gave to me after my sad loss you have taken a lot of worry from my shoulders thank you once again

Very helpful and parfeshnal starf and big thank you to Joshua so very helpful thanks again to all

WGA have a local office and we were able to communicate face to face when necessary and not solely through electronic methods.
All the staff acted in a friendly and professional way.

very nice friendly people they put you at ease as soon as you walk though the door. t i used them before when selling a property and again for doing my will. i will use them again if need be .

Professional people very happy to put our purchase in their hands

Jackie Murfitt has been amazing with at times felt like a mission impossible!!

A responsive, professional, thorough approach. And approachable.

WGA and in particular Jackie, were fantastic. Always responsive and very proactive. I felt that they had a lot to deal
with in terms of the other solicitors they had to deal with, and were quite simply brilliant! Cannot recommend highly enough!

In a little under a year we've completed 3 property transactions through WGA. The latest completed today and was accomplished just as smoothly as before, with special thanks to Michaela who acted as conveyancer for all 3. We've also been very impressed with the company's teamwork, which has meant that our case has progressed smoothly at all times. Their professionalism made us feel we were in safe hands.

Alex has been unbelievable throughout the whole process, she has kept me updated at every stage without me having to ask and she has made an incredibly stressful time in my life much easier, I will always use Alex in the future and recommend her to anyone!

Awful
Still waiting for paperwork to be completed on a house sale in June 2021.
YES JUNE 2021 GETTING ON 4 YEARS NOW.
Stay away from them spend your money with a firm that will do a proper job and won't mess you about.

Jackie Muffitt dealt with my mother’s house sale. Great communication and honoured our personal requests with all communications. Flawless and no stress involved. We are grateful to Jackie for sorting out everything with no stress to mum. Great, professional, and friendly service throughout. Thank you Jackie…

A good firm to deal with - always honest & efficient & good value for money. Have used them several times for conveyancing & would always recommend them.

Having previously had a fantastic experience in the sale of our house and purchase of another property, my wife and I recently contacted WGA for some advice regarding a potential neighbouring property sale and information on legal boundaries etc.

As per usual the advice was professional, prompt and empathetic, providing us with answers to a variety of our queries and giving us all the tools we needed to have a constructive conversation with our neighbours and prevent any future challenges.

A wonderful, reliable service as always, Thank you!

Our wills were done by Ward Gethin Archer and the whole experience was easy. Staff were helpful and friendly and the process was smooth and very efficient.
Many thanks to all concerned

I have used WGA many times for both my commercial and residential property transactions. I would highly recommend both Lauren Dilworth and Cameron Green as I always receive excellent service from them both.

Clear information, guidance and support throughout my divorce, with better outcome than ever envisaged.
Regular updates and clear timescales.