Whatsyoursize Reviews 1.185

Fast delivery, 100% authentic, great quality,prompt delivery, customer service very helpful, advised me on size,great service, packed very well and delivered quickly.

Since this is the only way to get communication with your company im leaving another review for a response. I left a review about a faulty jumper the letter have come off the front of jumper, to which you replied you dont accept returns. This is a faulty item and i am well within my rights to get it replaced. Can you reply with some contact information that someone wull actually reply to so i can get this resolved. The essentials hoody which is a pricey item was washed as label states and letters came off the front after a couple of washes. This is not acceptable and for your company to not reply to any of my 7 emails about this is shocking! I would just like this replaced it was a xmas gift for my daughter and this is still unresolved

No delivery, no communication, bad service

Prompt delivery with a variety of items. A supplier you can trust selling authentic products! Highly recommended.

Staff were responsive in answering my questions. While shipping of my consignment item took longer than expected, l am well pleased with its packaging and quality .

I made two orders , first was not delivered because it was out of stock and I’m still yet to receive the second order for over a week , poor customer service as it takes up to 24 hours to get a response even from WhatsApp which is accessible these days by almost everyone and considered one of the fastest means of communication.

Very fast delivery good quality will be using again

came really quick and shipping was cheap asf 🙌

Great service

Good options, came in fast

Good quality and quick delivery

On the 4th January I ordered a trapstar coat in a small. All sizes displayed available. Before Christmas I ordered an extra small and was told after waiting well over 5 days that they couldn't locate the item in the warehouse. I actually emailed first, then received the reply.

The same thing has happened this month only worse. I was told 2 days after the order they couldn't locate it in the warehouse. I was given a refund option or they will order and it would take 3-5 days. This was on the 6th January. I responded immediately stating i would like it ordered.

On the 10th January I emailed again, complaining that I hadnt even received an email to say anything had been ordered. I was told that the item had been ordered and I will get an update when it has been dispatched.

Why would you tell me that it takes 3 to 5days after ordering?

It is now the 20th January, I sent an email on the 16th and a watsapp and have still not received a response.

The customer service is outrageous. Ive not once received an apology for the wait time or any reassurance. Surely, a company would stock take and update their website accordingly.
Im really disappointed because I used this company years ago and they were brilliant.

Probably the worst service I’ve ever used , selling products they don’t even have in stock

Ordered a small Essentials hoodie which didn’t fit me right. Got in touch to exchange for a medium, even though I had stupidly cut the tags. Absolutely no issues from WYS who allowed me a return and swiftly dispatched my exchange. New one was with me in 2 days from them receiving the old one. Can’t fault the service at all and very happy with what I received. Definitely recommend these guys and I will be back in the future!

Very good delivery

Great quality and packaging, quick delivery, good item , great

Nothing bad to say, perfect

Good quality as well as quick delivery.

Why no respond about my order?? Trapstar decoded 2.0 jacket. I wait about 1m and no response. You only email me that I need to wait. Now my “shop” app write that my order go to refund, but where is refund??? Contact me asap