Wheelie on the Waves Reviews 15

Our first time booking a cruise for our disabled son with additional equipment hire, Deanne took that stress away from us and secured everything we wanted and needed.

Deanne has successfully reserved our choice of cabins for two cruises in 2028 and also we booked another with her for July 2026. She is extremely knowledgeable and empathic to the needs of disabled travellers (my husband is a full time wheelchair user). She is a lovely person and willing to share her expertise- I have no hesitation is highly recommending her to you.

Deanne couldn't have been more helpful. She took all the stress out of trying to search for and book our cruises. Nothing was too much trouble. Being disabled herself she fully understands the needs of disabled people when on a cruise . It has been a pleasure booking through her and we wouldn't book with anyone else. Thanks Deanne

Great communication, very easy to deal with and excellent customer service

Deanne answered my queries regarding availability of accessible cabins immediately and also had answers to my questions. The whole process was sorted for me including booking the evacuation chair.

Deanne took the stress out of booking my holiday, I will continue to use her for future holidays. Thank you so much.

We've booked a holiday with Deanne for next year, she is very knowledgeable, especially when you are a wheelchair user etc, she manages all your booking information and is very helpful, because of her wealth of knowledge. Fantastic service, I will be booking all my future holidays with wheelie On The Waves.

Deanne Moses-Wright from Wheelie on the Waves took part in an accessibility panel session at the British Tourism & Travel Show and was a standout contributor. She was knowledgeable, engaging and clearly passionate about the topic. She held the room's attention throughout and sparked really valuable conversation. I wouldn't hesitate to recommend her as a speaker.

Deanne really is a superstar. She goes above and beyond to assist her clients and takes all the stress and hassle out of what can, often be a frustrating process when trying to book cruises.
If you want to book a cruise and have any accessibility needs (or even if you don’t), it’s extremely reassuring to book with someone who knows first hand what is required and will do everything she can to ‘make it happen’ - seemingly at any time of the day… I’m not sure when Deanne gets time off as she is always available to answer any questions or concerns.
I wouldn’t hesitate to recommend Deanne, and always feel totally confident that nothing will have been missed when booking with her.

We returned from the most incredible 2 week trip to the Maldives (You & Me) in February 2026, all thanks to Deanne! From the very beginning, she made the entire process completely stress-free and easy for us. Every detail was handled perfectly, and her knowledge and recommendations were spot on.

What really stood out was her dedication—she was always available to help, even outside of normal hours when we wouldn’t have expected a response. That level of service made such a difference and gave us total peace of mind throughout.

We genuinely couldn’t fault a single thing. If you’re looking for someone reliable, attentive, and truly committed to making your trip special, we highly recommend Deanne. Thank you for helping us create such amazing memories!

Dea is passionately knowledgeable about the accessibility of the travel industry, this hasn't come from years of training to do a job, this has come from a fire in her belly to genuinely want to help people access holidays without undue stress (after experiencing the chaos that inexperience can cause first hand). Its been a pleasure to see her grow as a consultant. If you require specialist assistance or access for your trip, i would not consider booking a holiday without speaking to Deanne first. She considers all the challenges that a regular agent would not.. because she lives them herself.

Deanne’s knowledge and experience is first rate. We have been far more relaxed in booking cruises who had empathy with mobility issues and also the extra help and ideas she gives us.

Without any reservations, I recommend Wheelie on the Waves for all your cruise requirements
In 2024, P&O changed their rules for those taking powered mobility devices on board their ships. As a result, P&O cancelled a cruise we had booked as there were no suitable cabins available for us.
With no real hope of success, I contacted Deanne with a request for her to find us a suitable cruise for the summer of 2025.
She found us an excellent cruise on board Regal Princess around the UK in early June.
Since this experience, we have used Deanne to make all our cruise bookings and she has never failed us!

I have booked a couple of cruises through Wheelie on the Waves. I have found the process really easy and recommended her to other family members who have booked through Deanne. As she is a wheelchair user I feel very confident that my accessibility needs have been taken into account and that I have the things in place that my cruise line requires. Deanne answers any questions you may have promptly and has a wealth of knowledge. I highly recommend Wheelie on the Waves

I contacted Deanne as I’m a permanent wheelchair user and needed a stress free cruise knowing all my accessible needs were met.
I had not travelled since being paralysed as too anxious about everything that could go wrong.
She didn’t let me down she was always available for all my queries and gave good advice for my first accessible cruise. She sorted out all my accessible transport, room and evacuation chair.
I couldn’t fault anything from start to finish and have booked two more cruises with Deanne. She has given me the confidence and independence to travel again.