Incredibly fast confirmation of order. Shipped and received within a week. I would use this site more often, however I have used multiple devices and it is very glitchy. This site offers quite an arr... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very good communication. The order was acknowledged and I was kept updated throughout. Delivery was prompt, and the items were well wrapped. The products are excellent.
I can't thank you enough! You have never disappointed me. One of my favorite things is the thoughtful little gift you include with the order. You have no idea how happy it makes me every single... Toon meer
Was skeptical about ordering through here as it was my first time and had never heard of them before, however I placed my Order & it came super fast! I had a little bit of a hick up ( on my end) - I e... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Your Ultimate Destination for Unique OUD-Based Fragrances in New Zealand. Explore our extensive collection of high-quality, distinctive fragrances designed for both men and women. Enjoy FREE delivery anywhere in New Zealand and save up to 20% on many of our products. Your journey to captivating scents begins here at FragranceShop.
Contactgegevens
1021, Auckland, Nieuw-Zeeland
- +64204944339
- support@whiffy.co.nz
- whiffy.co.nz
4,7
Uitstekend
639 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 14% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great communication and speedy delivery
26 november 2024
highly recommend
I highly recommend whiffy as a great place to buy some amazing perfumes. great professional service, correspondence and fast efficient delivery
24 november 2024
Future avid subscriber
Order was correct and prompt
I also liked the small reward for the purchase. Will order again. Fragrance I ordered was nice as well!
11 november 2024
Gripe about delivery delay
Whiffy processed the order in decent time but the consignment carrier has yet to deliver the package some 2 weeks later. Wont be ordering anything else if Aramex is the preferred consignment carrier, service is terrible - non responsive. My initial enthusiasm has gone.
25 november 2024
Antwoord van whiffy.co.nz
Thank you for sharing your feedback, and we sincerely apologize for the frustration caused by the delayed delivery. To ensure a better experience for you in the future, we’d be happy to accommodate your preferred carrier. Please mention NZ Post in the order comments next time, and we’ll make sure to use them for your delivery.
We value your support and hope to have the opportunity to restore your trust in us. Please feel free to reach out if there’s anything else we can assist you with.
Good service and product overall
Good service and product overall, i liked the fragrances, thanks !!!
7 augustus 2024
Review zonder uitnodiging
Nice and quick service
Nice and quick service ! Got it quite early… definitely coming back to order more perfumes
9 november 2024
consistently good
super fast shipping, great prices & amazing fragrances. Will always use this store.
9 november 2024
The kingdom by Lattafa
Great variety of perfumes.Packaging was great.
Postage tracking was abit slow to come through on the emails.
The website is still reading from bottom to top everytime you click to the next page,this is so annoying and should be fixed to give us consumers a better online experience.
31 oktober 2024
Antwoord van whiffy.co.nz
Thank you for your kind words about our variety and packaging! We appreciate your valuable feedback on the website experience, and we’ve shared this with our web developer to address the issue. Thank you and hope to see you again!
Very good
Fast delivery variety of perfumes to choose from and cheaper compare to other shops
30 oktober 2024
Very good product and fast delivery
Very good product and fast delivery. Plus the perfume is last than I expected.
30 oktober 2024
Review zonder uitnodiging
Really fast service
Really fast service and great communication from purchase to delivery.
25 oktober 2024
Great fast delivery.
Great fast delivery.
Lost points with no customer service reply to my phone calls and emails
2 oktober 2024
Antwoord van whiffy.co.nz
We sincerely apologize for the inconvenience you've experienced with your loyalty points and for not receiving a prompt reply to your calls and emails. We're happy to assist you in resolving this issue and would love to add the missing points to your account.
Could you please email us at support@whiffy.co.nz with your details, so we can promptly review and add the points? Please note that points are typically not added if you placed your order as a guest, which may be the cause of the issue.
We appreciate your understanding and look forward to resolving this for you.
Good product
Good product, despatched quickly though courier took 4 days to deliver from Auckland to Hamilton which is a bit slow tbh.
27 september 2024
Antwoord van whiffy.co.nz
Thank you for your valuable feedback. We always dispatch orders from our Auckland warehouse within 12 hours, but unfortunately, courier delays can happen, especially during busy periods. We apologize for the inconvenience and will do our best to ensure a smoother delivery next time.
Fast delivery and extremely happy with…
Fast delivery and extremely happy with my purchase. Thank u for this website.
17 september 2024
Antwoord van whiffy.co.nz
Thank you for your kind words! We're delighted that you're happy with your purchase and the fast delivery. We truly appreciate your support and look forward to serving you again!
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