Simpsons Jet Of Whitby Reviews 

I previously bought an item from Simpson’s in Whitby when we went to visit the town on holiday.
I unfortunately lost it so I wanted a replacement as item was special to me.
Item was lost by Royal Mail but Simpson’s was prompt with their response and were quick to replace it free of charge.

The item I bought was a looped cross pendant and was very delicate and beautiful
I also bought stud earrings.

Will wear them with great affection.

I bought a beautiful Jet & green amber bracelet quite a few years ago and haven’t worn it much as it was a little too big and was in danger of slipping off my wrist.
This year I finally remembered to take it on holiday to Whitby with us and popped into Simpson’s shop on Church Street to see if it could be adjusted. I had no receipt or proof of purchase but I received an email telling me the work had been done and it was on its way back to my home address - all with no charge.
The bracelet arrived yesterday and has not been off my wrist since then.
I can’t thank Mr Simpson enough for his amazing workmanship and fantastic customer service.
If I could have given 10 stars, I would have.

Lovely jewellery well presented with additional gift bags included. Quick postage.

Excellent communication and beautiful jewellery

Purchasing online was easy. Delivery was fast even considering I live in the US. The necklace is absolutely gorgeous!

Lovely jet and silver earrings with a box, gift tag and gift bag. Excellent online service and fast delivery. Thank you very much!

Rang them up and they sourced me what I wanted as it was sold out mrs is we’ll happy happy wife happy life cheers

Lovely item, well packaged - very helpful too, they pulled out all the stops to make sure we receiving it in time!

Efficient and simple ordering followed by delivery at the agreed time. The earrings are just what my wife wanted as a gift from her church after many years service

My husband has previously bought me jewellery from your company. Many years on, the necklace, earrings and bracelet set remain a favourite. The most recent purchase is for our daughter’s birthday tomorrow. Delivery was prompt and packaged well.

Can't fault the company at all fast easy ordering and really quick delivery and the piece of jewellery is exquisite I would definitely recommend this company and will definitely be buying from them again

Received my earrings within a couple of days and I was very happy with them would definitely buy from them again

Great experience with Simpsons. I was in Whitby and wanted a particular pair of earrings in Whitby Jet and they only had them with an amber stone. I emailed Simpsons and asked if they could make me two pairs as my mum wanted a pair also. Derek made me the earrings and posted them with excellent communication throughout. Very pleased and would highly recommend 😀

Super fast delivery and brilliant product. Bought as a gift and they loved them.

Easy to order. Liked the fact that you can order different fastenings. Came quickly and as described.

Lovely necklace. Fast delivery

Lovely earrings. Prompt delivery.

I was bought a bracelet as a gift from Simpsons several years ago , unfortunately I caught it on a train and broke it .while in Whitby on holiday I took it to the shop for repair. Sue in the shop could not have been more friendly and helpful.The repair was done quickly and to the highest standard. I was absolutely delighted to have my bracelet back
Their jewellery is stunning and I have several pieces which I adore

The parcel arrived on time & the earrings looked like the photo. They are very nice & the recipient liked them as well.