The costume was very reasonably priced and got here quickly and in great shape. The Edward Munch, "The Scream" costume was a huge hit with my students in our theatre arts class!! Everyone acted out... Toon meer
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One of the Mickey pumpkins I ordered arrived damaged because it was just loosely packed in a box with no packaging to keep it from rolling around. I sent a request in for a return for refund or replac... Toon meer
The costume arrived a few days late. The mask part of the costume arrived horribly distorted. It caved in to itself and was unwearable. It took over an hour of careful and patient manipulating to get... Toon meer
I had never heard of Wholesale Halloween until this year but I am very pleased. Their selection is way better than the more commonly known Spirit Halloween or Party City. Quality was also better than... Toon meer
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The ordering process was smooth and…
The ordering process was smooth and easy. The only issue I have is that the size of the costumes received did not match the sizes that I ordered.
Costumes were awesome
Costumes were awesome! Love them! Great prices and fast shipping. Thank you
Best customer service!
I was having trouble with placing my order on the website, so I called customer service. The representative on the phone was so sweet and helpful. Made my day! The boots are beautiful, and will go so nicely with my outfit. Thanks for being such a great company to deal with!
Item received damaged no response from customer support
One of the Mickey pumpkins I ordered arrived damaged because it was just loosely packed in a box with no packaging to keep it from rolling around. I sent a request in for a return for refund or replacement and have heard nothing back from you. It’s been a week. Definitely won’t be ordering from wholesale Halloween again
Great products and prices shipping is lacking
Great products and prices. However shipping is very slow still have not received items yet and the tracking through DHL is not working properly.
Baskets great-small but perfect
Exactly as pictured and just as quickly…
Exactly as pictured and just as quickly delivered! Thank you so much!
Poorly made costumes
Poorly made costumes, not good value, paid shipping both ways plus a restocking fee. Won’t use this wholesale company again.
The item hasn't arrived since PO…
The item hasn't arrived since PO placement three weeks ago. And unable to tell where the item is.
I’ve been trying to get in contact with…
I’ve been trying to get in contact with someone for my costume for days and no one has reached out. Terrible service! And I didn’t even get my costume in time
Exceptional Customer Service@
I received a size medium when I has ordered a size small. I received an immediate response to my customer service email on Monday morning to either refund or exchange the costume. Travis is ordering a replacement costume for me and sending it right away.
Thankfully I didn't need the costume for a few months, so the delay was no problem for me. I couldn't have asked for better service! Thank you WHC and Travis!
I ordered a pair of white GoGo boots
I ordered a pair of white GoGo boots. It arrived quickly and fit perfectly.
Costume Not As Advertised
The package was received timely, however it was not the same as advertised. I could see that it was a different color through the package so I returned it without opening. We needed the gown to be white or cream and the sash to be red as advertised. The gown appeared to be a checkered tan color and the sash was burgundy. I did not open the package because those colors would not work for our program.
Terrible service. Never received package
Terrible! I was supposed to get item last week. I needed it for a party. I still have not received the package and they won’t give me a refund until the package is delivered. Who knows where the package is or if I’ll ever get it.
I will never order from this place again.
The items were a little cheaper than I…
The items were a little cheaper than I expected, so felt a little let down. Maybe, after I use them, I will feel better. But I expected more from the grave dirt, so I may have to embelish it myself. And I will have to buy lights to light up the corpse cocoon, but that I expected to do.
Hello,
Hello,
I was missing an item from my order. Contacted guest service and have not received a response. I would love my missing item.
Thank you,
Raquel
I had to repair several seams that had…
I had to repair several seams that had separated upon trying the garment on.
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