Wholesale Suite Reviews 21

The support team for WooCommerce Wholesale Suite is incredibly helpful! The plugin works great for our needs and any time there is a problem, the team is able to help me get it solved ASAP!

We've been using this plugin suite for 2 of our clients for almost 10 years now and the functionalities of the plugins and their support team are just unmatched. We are so glad we chose this Wholesale solution. Clients are happy and able to manage everything themselves! I strongly recommend :-)

We use this plugin in many clients’ stores and had a problem in one store. The plugin’s support was fixed by releasing an updated version.

perfect plugin, does everything you need for a wholesale webshop. the support deserves more than 5 stars, fast and really helpful!

No support.
Tried contacting Wholesale Suite via their chat, support ticket and email.
More than a week and no responses.
We have full paid subscriptions.

The Wholesale Suite plugin is the best one to use, hands down! Feature Rich AND their team is responsive and provides top-tier support as well! What more could you ask for?!

Addressed my issue immediately with great advice. Super helpful.

I have used Wholesale Suite for years now and have been pleased with it. Yesterday, I had an issue (which turned out to be my fault) so I contacted support.

And, not in a week or days, but shortly after I sent in my question, I received an answer and solution from Tanvir Hasan.

When operating a business, these kind of actions are unexpected, helpful, and beneficial as they keep our operations moving without having to come up with workarounds.

El plug-in funciona muy bien!
Y antes pedidos muy específicos del cliente, el centro de soporte responde rápido y con la solución.

We’ve been using the WooCommerce Wholesale Prices plugin for a couple of months and it has been very helpful to our business as we sell to both businesses and individuals. This plugin allows us to easily assign users into different roles and then adjust prices on our product to match the role. My “gold dealers” see 30% markdown when they login, while “silver dealers” see 25% markdown. Regular visitors see the full price. It’s very easy to adjust as an admin and we can even hide certain products in the main website that only dealers can see when they login. Very useful plugin and I highly recommend it. Even better is the support! I sent them a question about a feature I wanted and wondered if I needed a different plugin but Tanvir explained to me how I could accomplish what I needed to do with this plugin. Amazing support and great company! I don’t normally write these reviews but I’m very happy and I figured this may help someone. Thank you Tanvir and the team at Wholesale Suite!

The plugin itself is fantastic, but the customer support is even better.
I have had a few unique challenges with ym website and they have recommended fixes or alternatives that have worked a treat.

Plugin che fa la differenza per chi ha un catalogo con diversi listini e gruppi di acquirenti con scontistiche e/o prezzi dedicati. Lo utilizzo per due clienti da alcuni anni, Wholesale permette infinite configurazioni, in grado di soddisfare le più svariate esigenze. Menzione d'onore al team di assistenza, che va oltre i propri compiti per dare sempre una mano, in tempi rapidissimi.

allways a fantastic service from Wholesale Suite
Best Ole

We were looking for a good whole sale plugin and we found this one. The support from Kristel was fantastic. She was really helpful and responded very quickly despite the time difference.
Thank you very much. We are a very happy customer!

Great support from Wholesale Suite! Kristel was super quick and really focused on solving our issue — we’re really happy with how everything was handled. Thanks again!

Pricing was being mirrored they took care of the problem.

Cannot cancel my subscription, they tried charging my card without a single renewal notification. When I try to access my account to cancel my subscription I get logged out and can never cancel it. Thankfully Revolut blocked the transaction.

EDIT: Since I can't reply, I'll just edit my review. I checked my spam folder, not a single notification. I don't write bad reviews lightly, but this has upset me a great deal, as I never received a single notification, and I was not able to cancel my subscription via my mobile device due to constantly being logged out when I tried to view my order, and was able to do so only on my laptop. In the meantime the charge on my card was attempted a couple of times again. I changed my rating from 1 to 3 as I feel it's not fair to call you a scam company (I've edited that out as well), but the experience with the subscription was not good, and cancelling subscription was done in 5-6 steps as I was presented with cross sells and "Are you sure" more than once, and it felt like someone really did not want me to cancel by any means. And, if I remember, and correct me if I am in the wrong here, but when the license expires, the plugin stops working, so it's not just the updates that stop, you can't use it anymore.

Very powerfull WordPRess plugin for B2B ecommerce. It's well documentated and the support is very quickly.