We visited Wicken toys multiple times to choose our garden equipment, each time the staff at wicken Toys were always so friendly and helpful, they weren't pushy at all and genuinely wanted to help us... Toon meer
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Lees wat reviewers zeggen
Great service! The price was good, trampoline installation ridiculously quick, communication of what was happening good too. Point to note is you can't choose a date/time slot for delivery when acc... Toon meer
Great website and all the accessories in stock for my nephews birthday present. Delivered next working day as promised by the company’s delivery company. Regards the product a BERG Biky balance... Toon meer
What an incredible family-team at Wicken Toys! Firstly I would recommend visiting their showroom near Milton Keynes as the array of kids outdoor toys is incredible and great to see/test many of them i... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Wicken Toys was established in 1992, we now have the largest outdoor dispaly site of childrens outdoor play equipment in the UK! Please come along and let your children try before you buy. We stock metal and wooden climbing frames, swings, slides, trampolines, go karts, pools and many more fun outdoor games.
Wicken Toys Ltd Details
Geschreven door het bedrijf
- Great Customer Service
- Call us free on 0800 587 1066 We answer the phones: 8am - 6pm Mon - Fri 10am - 5pm Weekends
- Biggest Display in the UK!
- There is no where else in the UK that has more climbing frames, trampolines or swing sets on display, we have the biggest display of outdoor play equipment in the UK! Whether you are looking at a trike or an expensive climbing frame, you can get an idea from looking at a picture on a web site but you can not beat actually seeing it and even giving it a shake to see how sturdy it is. We leave you alone while you look and try the different items but we are available if you do have any questions or would like any help but we will not chase you around while you are looking.
- Free Delivery over £120.00
- All orders over £120.00 FREE delivery. All orders up to and including £120.00 delivery charge £4.95.
Contactgegevens
Whittlebury Road, MK19 6BJ, Milton Keynes, Verenigd Koninkrijk
- 01908 571233
- sales@wickentoys.co.uk
- wickentoys.co.uk
Visit Our Display Site
4,9
Uitstekend
7K reviews
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Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Purchased a balance bicycle for our…
Purchased a balance bicycle for our Grandson’s Birthday. Excellent service from start to finish, delivered safely and on time.
Bicycle is well made and well received by our Grandson .
We would not hesitate to recommend Wicken Toys in the future.
23 juni 2026
Great company to deal with
Great company to deal with, their show area is great, the kids loved it and they were very relaxed with the kids doing kid things! When we had a small issue it was dealt with promptly and fairly.
23 juni 2026
Quality and my Swing looks a beautiful…
Quality and my Swing looks a beautiful attraction in my Garden . I love it 😻 I use it daily for exercise. And I’m only 64 🌝😃🌝
20 juni 2026
Amazing service
Climbing frame is great - we chose to pay the extra to have it put up for us - worth every penny. The guys that came knew exactly what they were doing, advised us on options and talked us through everything - brilliant service thank you!
18 juni 2026
Speady delivery and good communication
Speady delivery and good communication. Thank you!
23 juni 2026
Great service
Great service! The price was good, trampoline installation ridiculously quick, communication of what was happening good too.
Point to note is you can't choose a date/time slot for delivery when access to the garden is required - we have side access so didn't need to be in for the delivery but otherwise it might have been tricky as only given 24h notice.
Not everything was in stock so still waiting for one part of it to be delivered but hopefully that will come soon. They've kept us up to date about that.
17 juni 2026
Delivery driver was really helpful
Delivery driver was really helpful. Product arrived as described.
1 juni 2026
Very quick delivery
10 juni 2026
Quality, right first time order.
This business is the one to trust for your outdoor toys, I had ordered from a big well known company and our swing set came with the timber split. I was wary using Wicken toys but read the reviews and decided they were trustworthy and I was correct. Ordering was easy and competitive pricing wise, I was a little worried when I hadn’t heard for a few days at what stage in processing my order was. This is on me, I’m used to prime delivery but I will be looking for more independent business’ to shop at after my experience with Wicken. The delivery was perfect and the driver very helpful and personable. We built our slide and swing set yesterday, all pieces there and perfect. Thank you very much Wicken.
10 juni 2026
Great service
Really helpful when I called in advance with questions about delivery. Delivery only two days later and the team were prompt, quick and helpful. The guide on the website for how much bark we needed for our space was accurate so I’m happy with the amount ordered. Great service!
9 juni 2026
Quality products and installation!
Wonderful products, easy delivery and installation!
I ordered the Berg Playbase and installation. Was advised install was approximately 4 weeks lead time. Had it installed actually 5 weeks exactly from the order date, which was fine by me. Installers were lovely, gave good advice and spoke through positioning options. Would absolutely recommend.
9 juni 2026
The trapeze arrived safely on time
The trapeze arrived safely on time, well packaged. Easy to fix and thoroughly enjoyed by our 4 year old grandson.
24 mei 2026
Lots of options
Lots of options and able to look at them fully built not just an image online. Staff are friendly and helpful.
5 juni 2026
Easy and quick
21 mei 2026
The item was just as advertised
The item was just as advertised, delivery time eas super quick and staff were very polite and helpful
4 juni 2026
Not worth the money!
None of the screws were included in packaging. The wood was so rough it needed to be sanded down and treated, as while trying to put together it caused splinters.
The bottom step also has a large gap, which is dangerous, and an extra piece of wood needs to be added.
19 mei 2026
Antwoord van Wicken Toys Ltd
Hello Matthew
We are sorry to read that you have been disappointed with your purchase.
We have searched our records using the email address linked to this review but unfortunately have been unable to find any correspondence from you regarding these concerns. Had you contacted us, we would have been more than happy to help investigate the issues raised and arrange any missing parts or replacements where required.
Regarding the screws, if any fixings were genuinely missing from the packaging, this is something we would always resolve quickly by arranging replacements.
In relation to the timber, the wood used on these products is pressure treated for outdoor durability and does not require any further treatment for longevity. As timber is a natural material, some surface roughness can occasionally occur, but we would always be happy to review photographs if there was a concern regarding the finish.
With regard to the spacing on the lower step, this is part of the original product design by Plum. Their play equipment is independently safety tested to the relevant standards, and certain gaps and spacing are intentional requirements to help prevent entrapment risks. For this reason, adding additional timber to alter the spacing may actually compromise the intended safety design.
We would still welcome the opportunity to look into your concerns properly. Please contact us directly with your order details and photographs so we can investigate and help resolve any genuine issues.
Kind regards,
Wicken Toys
Brilliant service!!
Brilliant service ordered a berg kart,flag and number plate, had a call checking if the number plate was for that kart as it didn't fit so was nice them calling and advising me and not just sending it out like most companies would! Shows they actually check the orders and are still human
18 mei 2026
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