Excellent service always available via phone. (As I was calling from USA) The delivery was spot on and on time to the stage door of the theater where I requested. Would use them again 10/10
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Lees wat reviewers zeggen
Given the price we were very disappointed by the size and quality. The flowers have not lasted which may be a result of heat although we have cut back stems, changed water etc. will not be order... Toon meer
Bedrijf heeft geantwoord
We purchased the second largest bouquet along with a £60 vase, bringing the total cost to £260. Unfortunately, the bouquet was nowhere near as large or full as you would expect at this price point.... Toon meer
Bedrijf heeft geantwoord
The order was easy to place and confirmation and delivery was swift and efficient. The recipients of the flowers were delighted. Also, you rang to ask if it would be ok to deliver on the requested d... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Wild at Heart is one of the most celebrated British luxury florists, steeped in a 25 year rich heritage of immersive floral artistry. Renowned for an opulent, visionary and creative approach to flowers, weddings and events, Wild at Heart's sought-after style has earned many press accolades over the years, as well as an A-list following and commissions from some of the world’s most luxurious brands and venues. Wild at Heart flanks the entrance of the iconic Liberty London department store, as well as being housed in its original Turquoise Island shop in Notting Hill. On top of this, a thriving delivery service means their fresh, hand-tied flowers are available nationwide. With an unrivalled reputation for creative excellence and quality, the Wild at Heart team will take you on a creative journey; from the first mood board to the last petal, every detail is carefully considered to turn your dream wedding or event into a reality. No dream too big, no detail too small.
Contactgegevens
Unit 3-4 Linford business estate, SW8 4AB, London, Verenigd Koninkrijk
- 020 72291174
- flowers@wildatheart.com
- wildatheart.com
3,6
Gemiddeld
463 reviews
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Just easy to order and wonderful flowers
7 november 2025
They were most helpful.
They were most helpful getting the order done at short notice and then changing the delivery address. I am sure the flowers were beautiful ...
4 november 2025
Delivery date was messaged as same day…
Delivery date was messaged as same day but then not available for days - customer service was rude and unhelpful
3 november 2025
Antwoord van Wild at Heart
Hi Isabelle,
Thank you for your feedback. We’re sorry to hear that your experience wasn’t as smooth as expected. Our customer service team did inform you in a friendly and helpful manner that, due to flower availability on the day, we were unable to offer your chosen delivery date for your chosen variety. As we work with fresh, seasonal blooms, availability can vary and we’re not always able to guarantee every flower - or every delivery window - especially at peak times.
We understand this was disappointing, but we hope you can appreciate that our intention is always to be transparent and offer the best possible alternative. Thank you for your understanding.
The Wild at Heart team
Absolutely beautiful
Absolutely beautiful! I ordered online for a special birthday gift. The recipient was over the moon. I could not ask for better quality of flowers, customer service & speedy delivery. Will definitely order from here again. Thank you!
30 oktober 2025
Absolutely beautiful flowers and…
Absolutely beautiful flowers and answered our queries about delivery promptly and gracefully!
27 oktober 2025
The wrong bouquet was delivered
The wrong bouquet was delivered. The driver returned several hours later with a rather bruised, rather small, disappointing bunch of flowers. Definitely not worth the £270 it cost me!
24 oktober 2025
Antwoord van Wild at Heart
Hi Victoria,
Thank you for taking the time to share your feedback. We sincerely apologise for the mix-up with your delivery - this is never the experience we aim to provide.
However, we did review the bouquet before it left our studio and can confirm that the flowers were fresh and beautifully arranged at the time of dispatch. We also did not receive any follow-up contact from you regarding an issue with the bouquet.
We understand how disappointing it is when something doesn’t match expectations, and we’re always here to help resolve any concerns in the moment. Thank you again for your feedback.
Many thanks,
The Wild at Heart team
Easy ordering, beautiful flowers.
Very easy to order the flowers for local delivery. Realized I forgot the flat number and the Wild at Heart staff were very helpful and made the change for me to ensure the flowers were delivered to the right place. The delivery company called in advance to let my mum know when they would be coming, and though they were a bit later than originally planned, they were really lovely.
20 oktober 2025
Stunning bridal flowers
Stunning flowers I used them for my bridal bouquet. I did end up with flower dye on my dress but that’s only because I didn’t put them in water overnight! They really were the most beautiful flowers I’d ever seen and delivered in a gorgeous box.
10 oktober 2025
The most gorgeous autumnal wreath was…
The most gorgeous autumnal wreath was received with delight from a close friend! I have been told the compliments they have received have been endless! Thank you for helping me send such a memorable gift!
7 oktober 2025
I honestly regret hiring this company…
I honestly regret hiring this company for my birthday party. I only chose them because their Instagram and website looked amazing, but what I got was nothing like what we agreed on — not even close.
We had discussed a specific floral style and color palette, and I paid a high price expecting quality and professionalism. On the day of the event, I was so upset that I even told the owner directly that I hated it. The arrangements looked completely different from our references and felt rushed and careless.
Communication throughout the process was poor — emails went unanswered for days, and getting updates was a constant struggle. After the event, I asked for a partial refund because what they delivered wasn’t what I paid for, but their response was basically “not bothered.” No accountability, no regret, nothing.
I truly wish I had read other reviews before booking. It seems I’m not the only one — I later discovered they’ve ruined special occasions for other people too. Such a disappointment, especially from a company that presents itself so beautifully online
20 september 2025
Review zonder uitnodiging
Antwoord van Wild at Heart
Dear Anissa,
We’re very sorry to hear that you were disappointed with the flowers for your birthday celebration. We fully appreciate how special this occasion was and regret that the final result did not reflect what you had imagined.
However, we do want to clarify that all designs, details and budgets were fully reviewed and signed off in advance. The floral concept delivered on the day followed the approved proposal in both style and specification. At no stage prior to the event were alternative reference images or changes to that design shared with our team.
With regard to communication, our Event Manager kept in regular contact throughout the planning process, and automatic replies were always in place when she was travelling or on annual leave to ensure you could reach the wider events team if needed.
We take pride in our transparency and care across every project and we’re sorry that your experience did not meet your expectations. Your feedback has been noted and will be taken into account as we continue to uphold the highest standards in our work.
Kind regards,
The Wild at Heart team
Excellent product combined with…
Excellent product combined with constant updates re delivery. Excellent.
22 september 2025
Delivered beautiful fresh flowers on…
Delivered beautiful fresh flowers on time, every time!
16 september 2025
The flowers were absolutely gorgeous
The flowers were absolutely gorgeous. The information on the delivery time was less than stellar
16 september 2025
Great customer service
Great customer service! The staff were quick, friendly, and the flowers are beautiful!
5 september 2025
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