For a complete newbie into this side of things, Wild Secrets was an eye opener! There were so many things to choose from and such a variety of price points. I got a good little haul and let’s just say... Toon meer
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Lees wat reviewers zeggen
I'm very happy with the anal plug set I got from wild secrets. I wanted to explore anal with butt plugs and wanted something beginner friendly. I came across this set while scrolling through my optio... Toon meer
Bedrijf heeft geantwoord
Fantastic store! Great range of products, great prices and bloody good customer service. You won’t regret buying from this mob!
Bedrijf heeft geantwoord
Roses are red, Violets are blue, I bought a Satisfyer Pro 2+, And forgot about you. A masterpiece of modern engineering wrapped in silicone elegance. Efficient, effective, and far more relia... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 1993, we have been the leaders in the Australian sex toy and lingerie market for over two decades. Our exceptional customer service, same day shipping, discreet delivery, best price guarantee, extensive product range and easy-to-use website have brought joy, satisfaction, fun and enjoyment to over a million customers – and counting.
Contactgegevens
1 Stafford St, 3067, Abbotsford, Australië
- 1300 651 561
- support@wildsecrets.com.au
- wildsecrets.com.au
4,6
Uitstekend
554 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Great website
Great website, easy to navigate, very discreet packaging and next day delivery on most occasions. The quality is 100% and the toys are great fun. My personal favorite brand is LELO..
20 augustus 2026
Review zonder uitnodiging
Antwoord van Wild Secrets
Hi Samantha,
Thank you for the fantastic feedback! We’re so glad you’re enjoying the website, discreet service and speedy delivery.
-- Amelia
The little things that make you smile 💋
Ordering online was so simple and all the products I got were perfect, excellent quality. Our Anniversary was a huge hit but what made my experience awesome was that all my items were not only extremely fast to get to me, but what they came in. This gorgeous, inconspicuous black post bag ... nice touch WildSECRETS. Its the little things in life that make all the difference. Thank you
19 augustus 2026
Review zonder uitnodiging
Antwoord van Wild Secrets
Hi Nicole,
Thank you so much for the lovely review!
We’re thrilled to hear your order arrived quickly and discreetly, and even happier that it helped make your anniversary a hit! 🖤
We really appreciate your kind words.
-- Amelia
Super fast delivery
Super fast delivery. Very discreet packaging. Awesome affordable prices.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Wild Secrets
Hi Mattitude,
Thanks for the kind review, much appreciated.
-- Amelia
I’m sure all be fine until you receive…
I’m sure all be fine until you receive a faulty product! Do not recommend won’t use them again I may aswell have thrown money in the bin
11 juni 2026
Review zonder uitnodiging
Antwoord van Wild Secrets
Hi Anna,
We’re sorry to hear you feel this way. We’ve checked our records and are unable to locate an order under your name, so we’re unable to comment on the specific circumstances behind your review.
We would, however, like to clarify that we do take genuine product faults seriously and will assist customers where a fault can be reasonably demonstrated. This may involve requesting photos or video evidence and, in some circumstances, requiring the item to be returned for assessment. If sufficient evidence is not provided to support a claimed fault, we are unfortunately unable to treat the item as faulty.
We’re therefore disappointed to see the suggestion that customers are simply left out of pocket when a product has an issue, as this is not how we handle genuine warranty or fault claims.
-- Amelia
Antwoord van Wild Secrets
Hi Michael,
Thanks for the 5 stars!
-- Amelia
My friend ordered me the rainbow Dildo…
My friend ordered me the rainbow Dildo and it does the job haha.
26 mei 2026
Review zonder uitnodiging
Pay them a visit
Very easy website to make purchases from and have done so several times.
This last order I received a discount code with no minimum spend which is greatly appreciated.
They often have great sales and stock a great variety of quality products.
Will be purchasing from them again in future.
17 mei 2026
Review zonder uitnodiging
Antwoord van Wild Secrets
Hi Spudicus,
Thank you for your review and for your continued support.
We're pleased to hear that you've found our website easy to use and that you've been happy with our product range, promotions, and recent discount offer.
We appreciate your feedback and look forward to assisting you again in the future.
-- Amelia
It's was good
21 juli 2026
Review zonder uitnodiging
Antwoord van Wild Secrets
Hi Mat,
Thanks for that feedback.
-- Amelia
Fast and discret delivery
Fast service. Never disappointed and products are exactly what you pay for. Discret and durable. Wouldn't shop elsewhere.
23 juli 2026
Review zonder uitnodiging
Antwoord van Wild Secrets
Hi Ali,
Thanks for the support, we really appreciate it!
-- Amelia
Im in dispute with wild secrets after…
Wild secrets didnt read my review its the inner box that is torn not the outerbox. Which means the intimate device is not completey sealed. Which is not hygienic for a sex toy. Anyway.
I'm dispute with wild secrets after receiving a torn box on the inside. It seems to me its.been taken out . Either way its a hygiene risk. I've sent many photos ect. I dont want to touch it and won't. I'm not interested in an intimate product that is not fully sealed. Under consumer law this is unacceptable. Not sure why they are arguing with me. Its compromised and they shouldn't want the consumer to risk it. Very disappointed in this company and lack of values. I will update if they honor the law.
21 juli 2026
Review zonder uitnodiging
Antwoord van Wild Secrets
Hi Caroline,
We are sorry that you are dissatisfied with the service received.
As advised through our support correspondence, we have not disputed that the outer packaging has sustained transit damage. However, your claim is that the product has been accessed, compromised, or is otherwise unsuitable for use. To date, no evidence has been provided to support that assertion.
We remain willing to review the matter and have requested additional evidence to substantiate the claim. Once the requested information is received, we will promptly reassess the case in accordance with our policies and applicable consumer obligations.
Our support team remains available should you wish to continue the claims process.
-- Amelia
First time buying a toy
First time buying a toy you guys had the best selection and price.thankyou
7 juli 2026
Review zonder uitnodiging
Antwoord van Wild Secrets
Hi Cindy,
Thanks for the feedback!
-- Amelia
Love the product
Love the product, this is my second time buying and it never lets me down.
19 juli 2026
Review zonder uitnodiging
Antwoord van Wild Secrets
Hi Lily,
Happy to hear you have found a winner!
-- Amelia
Easy shopping
Easy shopping, great prices, quality items, fast shipping. Highly recommend
17 juli 2026
Review zonder uitnodiging
Antwoord van Wild Secrets
Hi Barbara,
Thanks for your kind review, much appreciated.
-- Amelia
Review
Product was as described arrived quickly and discreetly. The website had a great range of products with detailed descriptions.
16 juli 2026
Review zonder uitnodiging
Antwoord van Wild Secrets
Hi Julia,
Thanks for your feedback!
-- Amelia
Delivery was fast
Delivery was fast.
Great range of toys for male and female.
Great deals.
10 juli 2026
Review zonder uitnodiging
Antwoord van Wild Secrets
Hi Emmy,
Thanks for the kind review!
-- Amelia
1st class experience
Everything from website, product reviews, products, payment, shipping and delivery speed was great. Will be my 1st stop for future purchases.
24 juni 2026
Review zonder uitnodiging
Antwoord van Wild Secrets
Hi Marshall,
Thank you so much for your fantastic review!
We're thrilled to hear you had such a great experience across our website, products, payment process, and delivery.
We truly appreciate your support and look forward to being your first choice for future purchases!
-- Amelia
Fast shipping, faster to become my favorite store.
Wild Secrets proves you can have great customer service, lightning-fast shipping, and top-tier product quality all in one place. They make the whole experience comfortable, premium, and fun. It turns out the only real 'secret' here is how they manage to be this consistently good. Highly recommended!
6 juli 2026
Review zonder uitnodiging
Antwoord van Wild Secrets
Hi Reginald,
Thank you so much for your amazing review!
We're thrilled to hear you had such a positive experience with our service, shipping, and products.
We truly appreciate your recommendation and love being part of making your experience comfortable, easy, and enjoyable.
-- Amelia
Order arrived very very fast and the…
Order arrived very very fast and the quality is so great! The shipping also was super super fast definitely recommend this sex store! Plus the deals are so worth it!
1 juli 2026
Review zonder uitnodiging
Antwoord van Wild Secrets
Hi Imy,
Thank you so much for your wonderful review!
We're thrilled to hear you were happy with the quality, fast shipping, and great deals.
We really appreciate your recommendation.
-- Amelia
Faulty products! Terrible customer service!
So in my wonderful let’s give new things a go attitude, I decided to try Wild Secrets, after all their marketing was good and they’re Australian. What a bonus! I mean usually I go to lovehoney but why not give the underdogs a go, why not try it on for size and be patriotic to boot. They sent me 6 vibrators that did not work and a 7th bonus vibrator that also was faulty. I emailed them and they doubted my ability to insert AA batteries. This is not my first rodeo Wild Secrets. They sent me a return label eventually and I dutifully sent the parcel back fully expecting a refund but no! The idiots now refuse to acknowledge the fault on their part and have returned to me a parcel with fully operational vibrators they claim. But I’m done with them, I don’t want anything to do with their bogus quality goods. I just want my money back. Shouldn’t have cheated on lovehoney. I am kicking myself.
28 juni 2026
Review zonder uitnodiging
Antwoord van Wild Secrets
Hi Anna,
This review contains several statements that are factually incorrect.
A prepaid return label was issued on the same day you reported the alleged faults, not "eventually", so the products could be inspected under warranty at our expense.
Following a thorough inspection, every product was found to be fully operational. Each item was tested, and video evidence of the successful testing was recorded. No manufacturing faults were identified.
We attempted to provide you with the testing results, however our emails could no longer be delivered as you had blocked all communication from us. A PayPal dispute had also been lodged before the inspection process was completed, both of these actions indicating you had zero desire to allow for inspection under warranty.
As no fault was found, we returned all products to you, again at our expense and advised that if you could provide video evidence demonstrating the issues you reported, we would happily investigate further. No such evidence was provided.
We stand by our testing process and the outcome of this claim. We are committed to resolving genuine warranty issues promptly and fairly, but we are unable to issue refunds where testing confirms that products are fully functional and no manufacturing defect exists.
The tone and language used in this review are consistent with the manner in which you communicated with our staff throughout this matter. While we strive to assist all customers professionally and respectfully, we expect the same courtesy in return.
Based on your conduct during this matter, we are quite comfortable that we will not be doing business together again.
-- Amelia
Quick delivery
Order this Wednesday morning had it Thursday arvo 🤯
25 juni 2026
Review zonder uitnodiging
Antwoord van Wild Secrets
Hi Scott,
Thanks for the feedback!
Happy to hear the order arrived quickly.
-- Amelia
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