Williamhill Reviews 

Been with William Hill for over 20 years and now doesn't give me any promotions on slots no free spins anymore when I go into promotions none at all it's disgusting how you treat long term customers ill use coral or virgin in future don't have any issues with them

Absolute con artists. I updated my account with new bank details. The old one I used isn't valid or active. I try to cash out and only option is the expired card. Live chat is useless. I'm instructing abas and getting a solistor involved. See you lot at court

Very unsurprised about the reviews on here. Had about ten features all paid 5 pound and under. There slots are not worth playing. It’s a good app for sports betting that is it

boomstick bill slot is a scam, got to last level, built up multiplier and 2k spins later still no bonus. It never pays out once you hit the multiplier level, be warned, dont use.

My account has been under review for 13 months, and still no issue has been resolved.
When I contact live chat, they say they cannot do anything and that the relevant team will contact me — but I have no idea when, even after 13 months.
I have sent hundreds of emails.
I am always told the same thing: that my account is under review.
And even then, I only get a reply after sending three emails; otherwise, it seems they have no concern or interest in my problem.

14 days of waiting, "its pending". No solutions and silient "support". Maybe they`Re not liquid! AVOID these SCUMS!

Disgusting vile evil greedy company
Lost 19k on slots
No wins they they close my account
As I complained

They do NOT pay out if you win, the store manager called the police on me over a £768 win!

If I could mark 0 stars I would . Absolutely abysmal service. So had £129 in my William hill account which I had one in 1 win. When I tried to withdraw the money I was declined and the reason being was that the bank card that I had used to make deposit had expired. I also had Apple Pay & another card linked to my account. Every time I tried to withdraw to any of these other dates again declined , I did eventually manage to draw bits and bobs of it out using separate withdrawals of £5 . The customer service chat is terrible and make it extremely difficult to actually chat to a human & then when you do finally get through to a human youre looking at up to an hour between messsge replies coming back and they just repeat what you have already been told. There is no option to physically speak a person on the phone . I’ve now been trying to withdraw my money for over 4 weeks and hours & hours of chat & at time of writing this I still haven’t got all of my money. I have sent multiple copies of my bank card , proof of address, contacted my own bank . The list is endless . I genuinely do not know how William Hill is still functioning as a business as it has become very clear that it is run by fraudsters .my issue was only surrounding a small amount of money fortunately but I’m sure there others having the same issues involving larger sums of money .

Having lost my debit card.i registered my new one and deposited £20.happy to accept my money no questions asked..totally different when you then try and withdraw money..very unhelpful ppl on live chat.a pathetic response to my email complaint.they want me to send in copies of household bills,photo of driving licence or passport.but as said previosy no questions asked taking money.al lother online sites there was no problem what so ever.changing card details.william hill are obstructive.confusing,impolite and most definitely devoid of customer service.actualy feels like theft.avoid this company.

Absolutely armful on chat for 2 hours and did not sort the fact they made a mistake settling my bet , atrocious

Worse ever site going stay away somone needs to take this site to court how bad it is very poor withdraws and very poor wining spins mainly dead spins u need to put thousands in to withdraw a little amount this site def needs closing down for good I would of taken it to court but I cant afford to so hopefully somone else will stay away very very bad site if I cud I would gave it 0 stars infact I would gave it minus 10 stars thats how bad this site is stay away from it very little bonuses also wen u do its rubbish I was on dog house multihold rubbish site ever

The most horrible costumer service at all. I never ever had bad experience with the gambling customer service before but today the guy from the WH pushed it over the limit. It wasn’t bad, it was more than horrible. He asked questions but cannot wait till I giving the answers. His response was ugly and rude… I just asked some questions about my account as I had a glitch in the app but he just doesn’t want to help so He simply closed the chat. I guess the Bet365 will be happy as they will getting a new customer now.

This site has become very poor online , no free spins unless you stake , always x on bonus drop. I have never won anything, not lost much either, maybe thats why they are stopping these freebies. It makes you wonder, what else is fixed here !

Use to be ok. I got an offer play 30 and get 60 spins. I played and got my free spins. I still had about 28. Then won on the free spins but nothing was added. Got pics off the money going In and and the wins. But nothing added it was just 28 still I should have had 50. The only good think is fast withdrawal. As I withdrawal what I add and it went in right away. But I still lost really i will keep

Customer service is a joke. Attempted to open a selection in the App, which took me to somewhere else.
Contacted customer support, who said log out and back in (turn it off and on again).
Wanted screen shots, but then cancelled the conversation as they had no clue.
Do they employ idiots to waste your time, so you then just give in.
Spent over an hour in chat, achieving nothing.
Passed from pillar to post, each one having no idea what to do or say. Is it a scripted reply, and if it doesn't fall within the script, they have no idea.

One star rating because u can't give zero .
Total rip off on golf bet .
Staff couldn't explain it
Rang help line which is charged at premium rates .so cost me about 15 quid to complain .
Do not use william hill total rip off

in my local shop,mill hill blackburn..3/4 yrs ago..some guy was on a roll..he won 5k or so on a horse bet..did 2 2.5k canadians..won 19k..the manageress said if he carries on we will have to bar him..the toilets are an absolute disgrace..and to cap this off..they are allowing a guy arrested for nonciness in.