William Richards Reviews 58

Excellent quality product and workmanship. Thoughtful advice from the team at William Richards led us to have a mixture of replacement sashes (with vacuum-insulated glass) in existing frames plus some all-new double-glazed windows and French doors.
Fitters Paul and Dylan did a great job and were a pleasure to have in our home.
The fitting was delayed by the overseas manufacturers of the vacuum-insulated glass, but the end result was worth the wait.

The work carried out on our arched window was exceptional and Dylan was really professional (kept us informed during the day and cleaned up as well). A great job. The communication beforehand needs to be improved but I’ll give it 5* for the quality of work done

Excellent service and customer service from start to finish!

We needed two New windows in our New Kings Road house replaced. Having researched the Market we chose William Richards for the quality of reviews we saw online and the professionalism of the firm. They came and measured the space and assisted us with choosing options, they notified us on delivery times and did an excellent job having the windows fit in the shortest space of time. Very happy we chose such a top tier company and would use them again.

I couldn't recommend William Richards more. From the initial communication to installation day, the entire process was smooth and the team were fantastic every step of the way. Thank you!

Great work! Attentive, professional, focussed, considerate, skilled. A pleasure to deal with.

William Richards Sash Windows has just finished replacing 35 timber windows with like-for-like double glazed replacements into the existing frames of our Grade 2 listed property, and from start to finish they have been so professional and accommodating. From the initial survey and thorough report through to liaising with the local council, arranging scaffolding and a skip, to the actual installation and billing. The team have all been amazing and such a pleasure to deal with, they were so thoughtful and tidy, and nothing was too much bother. Thank you so much! I would recommend them to anyone.

We have just had a second order of windows installed by William Richards and are just as impressed as we were in September 2024 with our first order.
This company is second to none, their craftsmanship is outstanding and all the people who work there are a pleasure to deal with and an absolute credit to this company.
We have had 10 windows in total and all fittings have gone smoothly with not a single hiccup.
We will highly recommend this company to everyone, although there may be a slightly longer lead time it’s worth the wait.
Thank you for our beautiful windows!

William Richards Sash Windows are an exemplary company, they did an absolutely 5 star job from start to finish on our sash windows, they are absolutely perfect.
The initial consultation was perfect in terms of being made easy to understand, and at every point our questions were answered.
The installation was smooth and without anything problematic, the fitters are extremely capable tradesmen with a wealth of experience,they treated our home with the utmost respect at all times.The fitters were also very polite and courteous towards us as customers and did everything in their power to answer any queries we may have had.
In summary, the whole process was a pleasure ,we have nothing but praise for a job well done.
Our beautiful sash windows compliment our home so well, and truly reflect its Georgian listed status.

Great quality - they have now replaced all the sliding sashes in our early Victorian house in two instalments, including repairs to original frames and bay window woodwork. The quality is first rate and the standard of workmanship excellent. The installers (particularly Jordan who carried out the majority of the work) were a pleasure to have around and nothing was too much trouble. They left the house immaculately clean and tidy. Would highly recommend.

Excellent craftsmanship, great communication throughout the project, and skilled fitters. They treated our very modest Victorian terrace with respect and it was a pleasure to have them in the house. We’re really encouraged that companies like this still exist.

We were a bit worried as we live in a listed Victorian house. All our worries were unfounded as Paul made sure there was no extra dust or dirt in the house as he covered every space where he worked and also the entrance to the house. The work was first class and we are very pleased and happy to recommend William Richards. There was also an excellent choice of window furniture which meant we could match the new windows with the old ones.

William Richard’s have just fitted seven beautiful bespoke windows in our Cottage and I can honestly say from initial appointment through to installation this company has been excellent.
If you are looking to use a professional company with superb craftsmanship, then William Richard’s is the company to use. The fitters were also a great group of guys, and were a pleasure to have in our home whilst the job was being carried out.
Thank you all.

After researching getting our two sash windows replaced we went with William Richards Sash Windows and have got to say they have been brilliant from start to finish.
They talked us through what would work best and explained what they would do. They have stayed in touch throughout the whole process giving us regular updates.
Paul, who fitted the windows, has done a fantastic job and worked very hard after discovering an unexpected issue after taking out the one window. He also made sure all the furniture was covered and kept the areas tidy.
We've had some lovely comments from neighbours and passers-by.
A big thank you to Paul, Kieran and Ryan for making a big job not so daunting.

We had a mixture or replacement and refurbished windows for our old, 3 storey red brick Shropshire farmhouse from Richard Williams Sash Windows.

The company was realistic and honest in terms of delivery times and kept us informed of changes if necessary.
They were helpful with design and flexible with refurbishment versus replacement of windows.
They had a pleasant and tidy team of in-house fitters.
The design of the windows replaced is in keeping with the originals of our old house and the quality is good. No draughts and the house is much warmer!

I would definitely use RWSW again and recommend the company to others.

After some research and several quotes, we chose William Richards to refurbish a number of our sash windows and also completely replace some large casement windows. The ordering process was great, with personal attention, several site visits and good levels of detail. We particularly liked the quote PDF’s, which clearly showed the window styles, cost breakdowns and other important details. It was super clear from the outset that there would be a wait of around 5 months. William Richards communicated regularly and let us know the order was on track – ultimately they came to fit the windows exactly on time, which is really helpful when you’re managing a large project.

The fitting team were great and highly skilled, very tidy and super nice to have around the house. The quality of the windows is fantastic and we couldn’t be happier. We had a couple of small snagging issues, which were dealt with within a couple of days.

Overall a great experience and one we’d recommend to anyone looking for high quality timber windows. We will be re-ordering in the future from William Richards.

An excellent job from start to finish from WRSW. They were very informative and clear in the quote process, the most cost effective and then super supportive through the planning process (which was tricky due to it being a Grade II listed building).
My mother (owner of the house) is in her 'prime' these days and so patience and understanding was required, which was given by everyone involved.
The communication was also excellent and timescales given realistic.
Finally the implementation of the windows was excellent and had to be due to the age of the house.

Overall thoroughly recommend.

We needed several of our wood sash windows refurbished. The difference with heat retention and noise reduction is so noticeable. The guys were great and were really helpful in explaining things to us. Also, they let us watch what they were doing so we can continue to look after our very old but still in good nick sash windows.

Had a really positive experience and would recommend the company to others.

William Richards provided an exemplary service from the initial visit, quotation and the standard of work that was carried out. The polite and charming man was respectful of the house, was knowledgeable and did a first class job on 2 very beautiful bay windows that were in serious need of TLC. The renovation ensured that the original windows remained in place and was significantly more cost effective compared to the replacement of the bay windows which without doubt would have lost some of the charm.

I would not hesitate to recommend this team and would certainly use them again with hesitating. Thank you Dena (Derbyshire)

We are very pleased with our recent window installation by William Richards. The quality of the windows is very good; they have already made a noticeable difference to the warmth of the rooms. Paul, the fitter, was excellent. We appreciated his attention to detail and determination to get things right. Very good customer service throughout.

We are already planning the second phase of our installation programme.