Willow Maple Reviews 

Ordered months ago. I never received item. I have emailed company multiple times and have had no response.

SCAM. I never received a confirmation email, i received the dress 3 weeks late, and i when i received the dress it was so cheap + THE WRONG COLOR. I contacted them a few times -> refusing to send me confirmation email stating they cannot access it anymore, very late responses and the last time i emailed them about the wrong dress they said they transferred me to the correct department, but it's been almost 2 months now and i have no news. I emailed them 3 times since and no reply. SCAM. stay away !!!

I've never received a refund. They ignore you. Terrible customer service.

The shoes were too narrow & they offered me a 10% refund and said I could keep the shoes. I still haven't received the refund after 3 weeks and after 2 emails to have news, nothing from them.The shoes took 6 weeks to get to me. Very disapointed with this company.

My dress was a piece of garbage, the material was itchy and cheap . It showed sparkle on the dress and it had none , it was a complete scam . I got screwed by $75.00 as the cost to mail back was $76.00 . They say refunds are easy but they are wrong and stay clear from
Willow and Maple . You will regret it ! I wish I would have know but got scammed . Some people /companies are so ignorant and don’t stand for the customer. I just lost $75.00 , never again ! Stay clear from this company!! 🛑 don’t buy !!!

Received a dress shipped from China. Very cheap material. No tags on the dress and it had a hole in the front of the dress. Sent them an email right away with pictures and video but they only wanted to give me 10% discount to keep the dress. I said I want to return it for a refund, but the only way to get a refund is I had to ship it back at my expense. So I have to dish out money to ship this defective dress back to China so I can get my money back. They do not want to take any responsibility for sending what seems like a previously worn item. DO NOT BUY!!!

I had no idea this was a website front for a Chinese operation. The quality of the blouse is inferior, the colour was supposed to be red it is rust. I tried to return it for refund and was told to mail it back to China at my expense. This is nothing but a well designed scam.
I was taken in and my money wasted. Beware.

Customer service do not reply after 4 attenps, inventory come's from Asia. Like shein and Halara, but this one... no reply, can not cancel 8 days to process a pair of shoes. Request to cancel order since it is not ship. Nope... pretty much à crappy industry. Do not buy here...