I cannot recommend or say thank you enough to Corinne and Jeff for everything! Corinne was absolutely amazing from start to finish with Jeff along side, they are a perfect team. I still cannot believe... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
After 8 months of struggling to find a second mortgage for an extension. Simon and the team immediately understood what we needed and then delivered it almost straight away, without any fuss and desp... Toon meer
Bedrijf heeft geantwoord
Willow’s finance we’re Fantastic,sent everything they needed within a wk and money was there 3days later,10 days in total,absolutely amazing staff,friendly brilliant service highly recommend 👍well do... Toon meer
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Jeff, Corrine, Jamie and the Team at Willow Finance are simply the best. They go out of their way to find lenders who are tailored to your requirements and are so quick and efficient, my paperwork was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Willows Finance, established in 2008, has been a trusted name in the financial services industry for over a decade. Specialising in secured loans, mortgages, and bridging finance, we cater to clients varying needs and circumstances. At Willows Finance, we understand that securing financing can be a daunting task, especially for those with complex situations. That's why we pride ourselves on our ability to assist thousands of individuals with intricate mortgage or secured loan applications. Whether our clients have credit issues, complex income structures, or properties with non-standard construction, we have the expertise to find solutions that meet their needs. Unlike automated processes, all our cases are meticulously reviewed by a team of highly experienced underwriters. This ensures that each client receives personalised attention and tailored solutions that are suited to their unique circumstances. Our commitment to manual review allows us to understand the nuances of every case and provide informed decisions that best serve our client's interests. At Willows Finance, we offer loans ranging from £10,000 to £1,000,000 and beyond, providing flexibility to meet a wide range of financial requirements. Whether it's for home improvements, debt consolidation, property purchases, or other purposes, we have the resources and expertise to facilitate financing solutions that align with our clients' goals. Furthermore, we welcome referrals from other mortgage brokers who may be facing challenges in placing their clients. Our collaborative approach enables us to leverage our expertise and resources to assist clients who may have otherwise struggled to secure financing through traditional channels. lients
Contactgegevens
1st Floor, Brocastle, Bridgend , CF35 5AS, Bridgend, Verenigd Koninkrijk
- 01656 766158
- Customerservice@willowsfinance.co.uk
- willowsfinance.co.uk
4,9
Uitstekend
200 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Good job
Simon, Jeff and the team really helped to secure my loan, for my home improvements.
The comms were good and they provided appropriate advice up until completion.
Thank you Willow finance
17 april 2024
Review zonder uitnodiging
Antwoord van Willows Finance Ltd
Hi Rick thanks for taking time to give us a great review always good to hear & glad we could assist you !
Nothing short of amazing!!
This is the 2nd time I have used Willows Finance to look at our options when we needed to raise some funds for home improvements and debt consolidation. My experience has been nothing short of amazing on both occasions.
They were open and honest about what my options were, they listened to my preferences and were on hand to offer advice when needed.
I did not experience any pressure to take up the offer available to me and encouraged me to read everything carefully and were on hand to answer any queries. The fees were discussed before any agreement and these were deducted from the loan, rather than paying anything upfront.
Jeff, Jamie and Camilla, I can’t thank you enough for your help, support and professionalism. I would highly recommend Willow’s Finance and would not hesitate to use again in the future.
17 april 2024
Review zonder uitnodiging
Antwoord van Willows Finance Ltd
Hi SL
So we glad we could assist you with your preferred option & thank you so much for a such a glowing review - it is very much appreciated. Kind regards Jeff
The whole team were so helpful
The whole team were so helpful, very responsive and really friendly. Thank you!
16 april 2024
Review zonder uitnodiging
Antwoord van Willows Finance Ltd
Hi Saphire - thanks for the very kind review very much appreciated.
Excellent Service
Smooth, Efficient Service. I was Kept up to date throughout the whole process. Quick and Easy.
12 april 2024
Review zonder uitnodiging
Antwoord van Willows Finance Ltd
Hi Sam - Glad we could help thanks for tasking time to leave a review
Would highly recommend!
Would highly recommend these guys. I was lucky enough to have Jeff who took care of the loan from start to finish on what was quite a difficult case. Through no fault of willows the loan took a while but Jeff kept me updated throughout.
I wouldn’t hesitate to use them again.
10 april 2024
Review zonder uitnodiging
Antwoord van Willows Finance Ltd
Thank you Rosie very much grateful for kind words.
Our exceptional experience with Willows Finance was…
Our experience with Willows Finance was exceptional from beginning to end.
Jamie in particular is one of the most hard working and professional people we’ve ever worked with across any industry. I’m sure he doesn’t have any days off!
Communication if often one of the most frustrating aspects of anything like this, waiting for news, but Jamie kept us up to date daily and we never had to chase him.
We didn’t have an ideal/straight forward case and he got us exactly what we needed without ever making us feel like we were asking too much or being unrealistic. Even a couple of set backs didn’t phase him, we just re-routed.
There’s no doubt we’d come back to Willow’s for anything in the future and we’ll ensure family and friends know of our experience too.
Thanks again.
Phil & Anna
10 april 2024
Review zonder uitnodiging
Antwoord van Willows Finance Ltd
Hi Phil & Anna - I have passed your comments on to Jamie & thank you very much for taking the time to leave us a lovely review.
All I can say is absolutely fantastic…
All I can say is absolutely fantastic service. I would highly recommend Willow Finance. Jeff was amazing keeping me informed by text and calls 7 days a week. I was never asked to pay any fees upfront these where added to my loan. Secured loan from 1st contact to pay out was just over 3 weeks super fast service, but I did have all my documents ready, if I can give any advice always get your documents ready Payslips, ID etc ready to send. Thanks again brill company.
22 maart 2024
Review zonder uitnodiging
Antwoord van Willows Finance Ltd
Thanks Richard - our job was very much helped by your very efficient replies to whatever we required. Many Thanks Jeff
Professional
Wouldn’t use a nether brooker very personally though out .Jeff was amazing and very knowledgeable and polite was always there 24/7 would recommend them 1💯
5 april 2024
Review zonder uitnodiging
Antwoord van Willows Finance Ltd
many thanks for the kind review
Willow finance were amazing
The staff at Willow supported me through the whole process of my loan application. Jeff particularly was amazing.
They were honest about the situation and helped get the best deal for my situation.
On completion I was away and they even helped me to be able to complete by supporting my situation.
They went above and beyond
I will 100% use Willow Finance again hopefully not for a loan but any re mortgages in the future.
5 april 2024
Review zonder uitnodiging
Antwoord van Willows Finance Ltd
Thank you Sian for the very kind message. Kind Regards Jeff
Excellent Service
Excellent service from start to finish. I was kept up to date throughout the process with regular contact. Jeff was absolutely amazing! I would highly recommend the services of Willows.
25 januari 2024
Review zonder uitnodiging
Antwoord van Willows Finance Ltd
Hi Nic - Got there in the end & we were greatly assisted by how organized you were. Many Thanks Jeff
Outstanding professional service
Outstanding professional service. Wouldn't use any other broker, Jeff is the ultimate professional, had great knowledge of everything he does, the wealth of experience is easy to see! Great team behind him also. Would highly recommend
22 maart 2024
Review zonder uitnodiging
Outstanding service
Outstanding service. Communication was spot on. Thank you so much
2 april 2024
Review zonder uitnodiging
Antwoord van Willows Finance Ltd
Thank you Rachel
Excellent service
Excellent service, great staff, incredibly helpful.
4 april 2024
Review zonder uitnodiging
Antwoord van Willows Finance Ltd
Thank you for such a lovely review
Willows loan process
So helpful go out there way to help complete the whole process would defo recommend
5 april 2024
Review zonder uitnodiging
Antwoord van Willows Finance Ltd
Hi Mike - Pleasure dealing with you & thank you for taking time to leave us a great review. Thanks Jeff
Great service
Great service, on hand evenings, weekends and even the bank holiday! Jamie was great,walked me through the whole process and took the stress away. I highly recommend Willows Finance
4 april 2024
Review zonder uitnodiging
Antwoord van Willows Finance Ltd
Thanks Amanda - the review is greatly appreciated.
Could not fault the service answered…
Could not fault the service answered calls and emails 7 days a week a simple smooth process - definitely use these guys again
4 april 2024
Review zonder uitnodiging
Antwoord van Willows Finance Ltd
Thank you Catherine for such a wonderful review
Great service from start to finish
Great service from start to finish. Clear explanations all the way through. Will recommend.
2 april 2024
Review zonder uitnodiging
Antwoord van Willows Finance Ltd
Thanks Andrew
Absolutely dreadful
Absolutely dreadful. Take the fee £3900 get nothing from them. I can assure you this is not fake. The advice for £3900 was poor and the transaction remained incomplete for two years until I discovered it.
8 maart 2024
Review zonder uitnodiging
Antwoord van Willows Finance Ltd
*** AT WILLOW FINANCE WE WOULD LIKE TO POINT OUT THIS REVIEW IS FAKE ***
At Willows, we typically don't ask for upfront payments, and our fees are only due upon completion. Plus, we pride ourselves on keeping our fees reasonable and regularly review them to ensure they are fair. We arrange mortgages, secured loans, and bridging finance. Our processing time can not last 2 years. There are other financial institutions with the name Willows. if you can call us on 01656 766158 ASAP we can help point you in right direction.
Totally wasted my time proposing me for…
Totally wasted my time proposing me for something that I wasn't eligible for. Much better brokers out there that do what they promise
7 december 2023
Review zonder uitnodiging
Antwoord van Willows Finance Ltd
Hi Chris
Thank you for your feedback.
We apologise that our advisors were unable to recommend a suitable product. Please feel free to call us on 01656 766 158, and our advisors can discuss the reasons in full once more.
Thank you.
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