Wilson Storage - Caroline Springs Reviews 

I like their staff- friendly and accommodating. Easy access anytime of the day. Clean. Secured. Different types of trolleys are available to use when moving things. Ease of going up and down with big/multiple items due to the industrial elevator. Reasonable price.
One thing I do not like which is significant and a priority/a must for me next time if I look for a storage unit facility - the storage unit MUST be fully covered- the one that we have now is not- the top is completely exposed to dust and water if ever there is a leak in the roof- it is secured by barrier just similar to chicken wire so everything is dusty - I just realised this later when I returned to get something and found every exposed surface to be covered in dust - it would have been better if it is like a container unit so the dust cannot come in - I guess Wilson Storage will have to install individual lights to each storage if that is the case which means more cost to them - but I do not mind paying to keep everything free from dust - you pay more for less work and convenience- I dread the day when everything needs to be moved to the new house 😩😩😩😩😩
This is the reason why I can only give them 3 stars.

I am happy and confident

Having never had storage unit before I was made very welcome by Adriana, her customer service was great to experience. No pressure selling just 'what is it I am looking for" and see if we can accommodate. Thank you very much. Regards Ian

Helpful, friendly and welcoming Staff.
All questions answered.
Never made to feel that you might be annoying.
Ease of access and adequate parking
Clean.

Staff was friendly and easy communicate with, the premises where clean and easy access 24/7

Great service

Appreciative for Wilson Storage having allowed a dual storage space for a full house of family furniture. Being local, we had access anytime. Access was always facilitated with on-hand large and convenient trolleys.

Furniture remained clean and dust-free for the three years of storage.

We greatly appreciate the ease of contact, and smoothness in dealings with invoices, and storage accessibility, seven days a week, evening hours. Security measures were also given high priority.

Thank you Wilson for your quality service : )

The facilities are perfect, clean and well organised. The trolleys on site made our move super easy and free van hire to help on moving day was an amazing bonus! The customer service was excellent Adriana made everything easy and she broke everything down so it was easy understand. I’m so happy we chose this place.

Everyone in the team has been super helpful over the two years. Craig was a huge help on the moving out day! Really appreciated his help

Truly helpful and kind staff.
The people Caroline Springs Wilson Storage are very lovely.
And, of course, decent priced Storage units.

Great customer service. Nothing was too much trouble and very happy to answer all my questions

Very nice personal, professional with knowledge. Always ready to help.

Adriana was very helpful and patience with our time line and availability.
Very quick and smooth process.

Staff at Wilson Storage Caroline Springs were always there when l needed them and were very prompt with any of my requests. Thank you so much!

The staff in the office explained everything to us from our first email and call the responses were immediateand left us asking no questions. As our first time using a storage unit we chose the best. Thank you Adriana for making the whole experience easy for us.

The Deer Park / Caroline Springs storage facility was modern and clean.The office staff were excellent. They were very helpful and professional at all times. Could only recommend these facilities very highly.

Time was of the essence. I recently sold my property and needed to store my belongings, as settlement was quickly approaching….
From my first contact, on the phone with Adriana, who went through and explained the type, size and cost of storage units,
to Craig who I met the following day, who assisted me with the necessary paperwork and how the facility operated.
They also recommended a removal company, who were fantastic!!!
Turn around time, less than 24 hours…!!!!
Both Adriana and Craig are easy to work with and professional in their field.
I would highly recommend Wilson Storage.

The staff at Wilson Storage made the process so easy for me. They are friendly and supportive. I understand that a lot of people feel unsure about using a storage facility for the first time but I certainly think it is a great idea and I am grateful for their service.