Wilson Storage - Williamstown Reviews 95

Nathan Chen was so helpful and so easy to deal with

Absolutly amazing facilities and the system to access is easy and super clean. Nathan is an absolute gentleman and incredibly helpful as i was new to this and he explained it thoroughly ,gave me the advice I needed and helped me organize and tee up a removalist company at the same time. Would not
hesitate to highly recommend. Your service is a breath of fresh air showing there are genuinely beautiful, caring and helpful people still out there that go above and beyond. Thank youuuuu

Good customer service - Nathan was clear and explained the terms and set up for access etc well. Not the cheapest but clean and well organised operation. Well located for easy access from Williamstown and surrounding areas.

Your staff was excellent very helpful and signing up was seamless!

Nathan made it all happen he made it so easy showed me to my locker and explained everything I needed to know he is a asset to your company keep up the good work Nathan

Facilities are clean and secure, 7 days accessibility. On site Manager was very helpful.

The service so far has been great.
Nathan has been a fantastic help to me with his expertise and making the process easy.
Wilson storage are professional and well maintained.

Great experience and service. Clean facilities with resources to assist move in on -site and amazing location.

Well priced near new facility. Easy to access and friendly staff.

Wilson’s Storage Williamstown has the best customer care in the business. They go above and beyond. Cannot speak highly enough about Tom who made it all so effortless when moving everything into the unit. He should be cloned he’s so good! A heads up for how spotless and well run everything is as well! Wilson’s Storage Williamstown is the definition of excellence. Highest recommendation possible..

The guys were amazing in fitting everything into my storage unit.
Frankly I don't know how they did it.

Nathan made the whole process quick and easy & was very helpful.
Showed me the unit, explained the terms and gave me a great deal.
Excellent after hours access good range of packing materials at great prices
Would definitely recommend.

Very easy to organise a storage unit and a very clean facility. Staff were excellent to deal with. Couldn’t be happier.

Nathan was helpful and efficient and great to deal with. Thanks, Craig

Extremely happy with Nathan who is true Manager at this facility. His level of responsiveness and support is outstanding. The facility works well we have no issues with string out property at Wilson Storage Williamstown

New customer expdrience

i chose wilson storage on the 13th of december 2025 to store our car for a short period bad decision paid $382 for the month of january and were told we got the rest of december for free that sounded great but due to my husbands unexpected decline in health with his cancer plans had to change we did not even take the car there we told wilsons on the 16th of december 3 days later we would not leaving the car there and they could re rent the spot we had hired there was no compassion
whatsoever they did not offer any refund they just took our money we would not recommend this storage they are just money grabbers and very poor customer service

Thanks Nathan for your help and advice. Your customer service is exceptional.

Nathan is amazing and has gone out of his way to assist in getting me the right unit and the whole process has been smooth. The premises are so modern and spotless!

Nathen is an absolute STAR! 🌟 He was so friendly and helpful and walked me through the process from start to finish. Made getting my unit setup -so easy and stress free.
Thanks Nathen A++