Win A Million Reviews 

130
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very Good , Winamillion is better odds at winning , i've been a member for less than 2 weeks and already won 4 separate times , a draw every night at 9pm , very good for £10 a month and the 4 instant... Toon meer

Beoordeeld met 5 van de 5 sterren

Easy to set up and a very good price for subscriptions. Lots of communication, lots of small wins, just waiting for the big one!!

Beoordeeld met 5 van de 5 sterren

The site is easy to use and the new instant games seem to offer a reasonable chance to win. It's fun and gives the user a fair opportunity to be successful. As with all such games of chance, overall... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Terrible customer service. Had an account for approximately 3 days, won around £20, which i withdrew. I then went to play again and it said my account had been restricted from entering future competit... Toon meer

Bedrijfsgegevens

  1. Kansspelaanbieder
  2. ook in
  3. Online lotverkoper

Geschreven door het bedrijf

Win A Million is a Who Wants To Be A Millionaire? licensed prize draw giving players five chances to win £1,000,000 every week. Draws every Wednesday to Sunday at 9pm, results are published immediately on winamillion.com. Play online from just 50p an entry, or enter for free via postal entry. 1 in every 9 entries wins a cash prize, with prizes starting from matching just 1 number. As seen on TV and heard on national Radio, Win A Million is a trusted competitions brand. All draws are carried out by Pims-SCA, an independent specialist third party, using a Gaming Labs International (GLI) Random Number Generator (RNG) certified to the UK Gambling Commission standards so you can be sure every draw is fair, truly random and tamperproof. Win A Million is a proud signatory of the Voluntary Code of Good Practice for Prize Draw Operators, committed to responsible, fair and transparent play for all our players.


Contactgegevens

Houd rekening met het volgende

4,5

Uitstekend

TrustScore 4.5 uit 5

130 reviews

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Heeft 76% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,5

Alle reviews

(130)

128 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Don't see the draws and I don't now how…

Don't see the draws and I don't now how to cancel

22 januari 2026
Logo Win A Million

Antwoord van Win A Million

Hi Aaron,

Regarding the draws: You raise a fair point. Our draws are conducted by an independent, audited prize draw operator using a random number generator certified to the same standards used by regulated UK lotteries. We do it this way because it's a requirement of our insurance provider, who guarantees the full £1 million jackpot will be paid out regardless of how many tickets are sold. It does however mean there's no physical ball machine to show live, but we're genuinely taking your feedback on board and will be surveying our players to see if a live visual representation of the draw would be something they'd value.

Regarding cancellation: I've gone ahead and cancelled your subscription for you. For future reference (and for anyone else reading), you can cancel anytime in just a few clicks – simply log in, go to My Account → My Subscriptions, and cancel from there. No need to contact anyone or jump through hoops.

I hope this clears things up, and if there's anything else I can help with, please don't hesitate to reach out directly at support@winamillion.com.

Best wishes,

Ash
Win A Million

Beoordeeld met 1 van de 5 sterren

Refusing to close my account because I…

Refusing to close my account because I have 5 pence in there.
You can only cash out minimum 1 pound.
You cannot close your account yourself, only they can do it!
Reported to gambling commission to have their licence revoked!!!

12 januari 2026
Review zonder uitnodiging
Logo Win A Million

Antwoord van Win A Million

Hi Justin,

I can confirm your account has now been closed and the 5p balance refunded to you. It should arrive in your bank within 3 business days, but often much quicker.

To clarify what happened: you requested your account to be closed this morning, our customer service team wasn't refusing to close your account — they were following our standard process which requires confirmation that any remaining funds have been successfully refunded before account closure can be completed. This protects customers from losing money during the closure process. This had been actioned earlier in the evening and our customer service team would have relayed this information once their shift had started.

We're sorry if this wasn't communicated as clearly as it could have been.

We wish you all the best.

The Win A Million Team

Beoordeeld met 5 van de 5 sterren

Simplicity

Simplicity. Your kept in touch with proceedings.. any winnings are straight into your bank. Simple

12 januari 2026
Beoordeeld met 1 van de 5 sterren

Poor Customer Service

I have won a bit more money with Win A Million than I ever have done with the National Lottery.
I have one massive gripe that when having a query about my winnings wallet I emailed them & I did not get a reply so after day one I sent them a reminder email to see if anyone was dealing with my query but again no answer & sent a second reminder & no answer until they had seen my initial review with Trustpilot. According to their website they should answer your queries within 24hrs but they have failed to do this. I sent them a second reminder email to ask if anyone is dealing with my query but again they have failed to respond.
I have now withdrawn my subscription due to their inefficient customer service.
They need to act on what they state on their website & if for some reason they cannot sort a problem within 24hrs then they should at least just acknowledge your query & say that they are at least looking into it, Win A Million need to tweak their website to make it easier to understand & make it easier to cancel your subscription when you want.
Will now play another lottery with someone else.

7 januari 2026
Review zonder uitnodiging
Logo Win A Million

Antwoord van Win A Million

Hi Carol,

Thank you for taking the time to leave a review, and we're genuinely sorry for the frustration you experienced.

We investigated what happened and discovered your emails had been caught by our spam filter, something we only became aware of after seeing your initial review. This is completely unacceptable, and we've since adjusted our email settings to prevent this from happening again.

We pride ourselves on responding to all customer queries well within 24 hours, and we're gutted that a technical issue let you down. Your experience was absolutely not the norm, and we genuinely appreciate you highlighting this issue so we could fix it.

Wishing you the best of luck wherever you play 🍀

The Win A Million Team

Beoordeeld met 5 van de 5 sterren

Amazing!

Won £100 on the main draw and money was in my bank straight away 😊 Fantastic site 🩷

8 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lots of opportunities to win

Reasonably priced to join. Tickets and scratchcards have many opportunities to win. I’ve won about £220 in a month 😊

1 januari 2026
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Antwoord van Win A Million

Hi Vicky, thanks for taking the time to leave a review and well done on your wins so far. Hopefully your luck continues 🍀

Beoordeeld met 5 van de 5 sterren

Great

Great I enjoy playing it thanks a lot.

27 december 2025
Logo Win A Million

Antwoord van Win A Million

Hi JM thanks for taking the time to leave a review. Great news that you are enjoying it, best of luck 🍀

Beoordeeld met 5 van de 5 sterren

Lottery prizes and money

It's fun to play and you never know .
You just might win !!!
Give it a go
There's new scratch cards as well.
Which you win on as well !!!

27 december 2025
Logo Win A Million

Antwoord van Win A Million

Hi Wendy, thanks so much for taking time to leave us a review. Sounds like you're enjoying our Instant Wins, that's great to hear! Best of luck 🍀

Beoordeeld met 5 van de 5 sterren

Won £500

I won £500 after only a few weeks of joining made up

24 december 2025
Logo Win A Million

Antwoord van Win A Million

Hi Paul, thanks for taking the time to leave a review and wow congratulations on your win! We hope that helped over the festive period! Best of luck in future draws 🍀

Beoordeeld met 5 van de 5 sterren

paid out instantly

24 december 2025
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Antwoord van Win A Million

Hi Barry, thanks for leaving a review. It's always great to see players appreciate the Instant Withdrawals - it was an important feature for our team as noone wants to be waiting around for their money! Best of luck in future draws 🍀

Beoordeeld met 5 van de 5 sterren

All very good easy to understand

All very good easy to understand

23 december 2025
Logo Win A Million

Antwoord van Win A Million

Hi thanks for taking the time to leave us a review. We're so glad to hear you are enjoying Win A Million. Best of luck in future draws 🍀

Beoordeeld met 5 van de 5 sterren

Good returns

I haven't bet a great deal but had really good winnings. Nothing massive but im definitely enjoying the games. Won more than ive put on. Money was straight in my account for me to forward it into my bank account

23 december 2025
Logo Win A Million

Antwoord van Win A Million

Hi Susan, thanks for taking the time to leave a review. We're delighted to hear you're enjoying the games and that you appreciate the Instant Withdrawals. Best of luck in future draws 🍀

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