I was contacted directly to arrange delivery to ensure I was in to receive goods. The delivery arrived less than 2 hours after the call and was dropped off by a friendly driver. Couldn’t ask for a bet... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Delivery was a fast as expected. Packaging was more that suitable as usually from other online stores I receive boxes way too big, a silly thing really but means a lot to me.
As usual, excellent customer service, and the place to find the bits you can't find anywhere else.
1st time in years I had found ginger wine essence. As health dictates I’d be better avoiding alcohol currently it was a lovely chance for something different at Christmas & took my brother & 1 back t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Wine Online is the ultimate destination for wine, beer, cider and spirit enthusiasts. We are a trusted supplier of wine, beer, cider and spirit making kits and accessories, catering to both novice and experienced drinkers alike. Our extensive range of products is carefully curated to provide you with the finest ingredients and tools to make your own delicious beverages at home. Whether you're a beginner looking to start your home-brewing journey, or an experienced brewer looking to upgrade your equipment, we have everything you need to make your next batch of wine, beer, cider or spirits. Our team of experts is dedicated to providing you with the best possible service, whether you need advice on which kit to choose, or help selecting the right accessories. From simple and easy-to-use wine and cider kits to advanced beer brewing equipment, we have it all. Our selection of premium quality ingredients and accessories includes yeasts, hops, malt extracts, bottles, and more. With our wide selection of products, competitive prices and excellent customer service, Wine Online is the perfect choice for anyone looking to make their own delicious beverages at home. Visit our website today to start your home-brewing journey, and discover the art of making wine, beer, cider, and spirits right in your own kitchen.
Contactgegevens
Unit B17, Houghton Business Centre, Lake Road, DH5 8BJ, Houghton le Spring, Verenigd Koninkrijk
- 01915845055
- info@wineonlinestore.co.uk
- wineonlinestore.co.uk
4,8
Uitstekend
234 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Next day personal home delivery
Next day personal home delivery.
Can’t be bettered.
Great price and great service.
4 augustus 2025
Antwoord van Wine Online
Thanks for the review David.
Fast and efficient service
1 augustus 2025
Click and Collect
Items ordered on morning and picked up a couple of hours later , A fast , friendly and efficient service
17 juli 2025
Great family run business!
The service is always great, there is clear and quick communication to make sure I get the exact bottle caps I want. They are then shipped and delivered really quickly. Highly recommend using this company!
15 juli 2025
Wine online was very useful and can’t…
Wine online was very useful and can’t beat them on customer service and they dispatched my items very quickly thank you
1 juli 2025
Great service as always…
Great service as always and good choice. If you want anything they will get it in for you
9 juni 2025
Antwoord van Wine Online
Hi Elena, your order was placed on Thursday 1st May at 4.40pm and was dispatched the next day (2nd May) you paid for next day delivery and with it getting dispatched on a Friday this meant delivery would be the next working day which is the Monday, however it was a Bank Holiday Monday and therefore would be delivered the next Business day which was today, I checked the tracking number which was also sent to you and (Tuesday) delivery was attempted but no answer as signature required so will be attempted again tomorrow. When ordering next day delivery it clearly stated orders are to be placed before 11am for same day dispatch and that delivery is Business working days only, Monday-Friday and this does not include weekends or Bank Holidays. I can be contacted anytime and a dispatch form was sent to the email that you provided with details of how to contact me and I have had no contact from yourself. I will of course check your account to check that your parcel has been delivered.
****UPDATE******Parcel was delivered on Wednesday 7th and signed for by customer at 11.25am***********
Antwoord van Wine Online
Lovely Thanks!
Export mutton stout
Excellent customer experience thank you and a prompt delivery .order came well packaged thank you.
22 april 2025
Antwoord van Wine Online
thanks for the review!
Antwoord van Wine Online
thanks Catherine!
My repeat orders are the strongest…
My repeat orders are the strongest statement I can make about the supplier and their courier.
2 april 2025
Antwoord van Wine Online
Always a pleasure Andy!
Super friendly and fast service thank…
Super friendly and fast service thank you so much!
7 maart 2025
Antwoord van Wine Online
Thanks for the review Eve!
Antwoord van Wine Online
lovely thanks again
Antwoord van Wine Online
Good to hear, thank you
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.