Wisr Finance Reviews 

1.734
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

The appliction process is very strict and time lagged, despite "same day approval " slogan. Ive called multiple times for help on various issues and company policy made it difficult to come to any... Toon meer

Beoordeeld met 5 van de 5 sterren

Sam is very professional, knowledgeable, and genuinely cares about his customers. He takes the time to explain everything clearly and always goes above and beyond to achieve the best outcome. I highly... Toon meer

Beoordeeld met 5 van de 5 sterren

Very well educated team with a lot of experience with all different clients. They Made my process very easy and took the time to educated me along the way. Couldn’t have asked for a better experience... Toon meer

Beoordeeld met 5 van de 5 sterren

Wisr finance team communications , security system , consedration, cooperation, perfect App disgen, easy to use, briefly everything have been covered . Thanks for your warm assistance. My tit... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten

Geschreven door het bedrijf

Wisr is a purpose-built Australian fintech lender in the rapidly growing Australian consumer finance market. Offering both unsecured personal loans and secured vehicle loans, Wisr is committed to powering Australians’ progress towards the goals and moments that matter most. Through innovative products, apps and services, Wisr helps customers make confident choices with their money, pay down debt faster, and move forward with greater financial freedom. We do this by providing a unique Financial Wellness Platform powered by consumer finance products, including the Wisr App, which helps Australians pay down debt and access a free credit score checking service. This is supported by content and technology-driven products designed to deliver better outcomes for borrowers, investors, and everyday Australians.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(1.734)

159 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service

I used a broker however the process and communication was straight ward. Good

10 juni 2025
Logo Wisr Finance

Antwoord van Wisr Finance

Thanks for the wonderful feedback, Philip. All the best.

Beoordeeld met 5 van de 5 sterren

A success

Thus company has very clear and precise communications, and the speed at which I was able to receive the funds I needed was refreshing.

5 juni 2025
Logo Wisr Finance

Antwoord van Wisr Finance

Wow, we love to hear this feedback. Thanks for sharing your experience, Jack.

Beoordeeld met 5 van de 5 sterren

Smooth and easy process for financing…

Smooth and easy process for financing the car. I have just started the finance period so this rating is based on the finance process and not on the customer services after financing... as I don't have any customer services experience with them at the moment. I hope their after services are also easy and good. And there would be no fuss for clearing the loan early as they have stated/advertised.

13 mei 2025
Logo Wisr Finance

Antwoord van Wisr Finance

Music to our ears! Thanks Muhammad.

Beoordeeld met 5 van de 5 sterren

highly recommend

highly recommend. stress free & everyone was helpful.

2 juni 2025
Review zonder uitnodiging
Logo Wisr Finance

Antwoord van Wisr Finance

Thank you for sharing your experience Ricky. Happy to hear we could help.

Beoordeeld met 4 van de 5 sterren

Knew to Wisr

Knew to Wisr, but happy so far, have connected to the app which looks use friendly. All good from me.

30 mei 2025
Logo Wisr Finance

Antwoord van Wisr Finance

We're very pleased you went with us too! Thanks for choosing Wisr and sharing your experience.

Beoordeeld met 5 van de 5 sterren

I absolutely love the the quickness the…

I absolutely love the the quickness the way this company helped me with my first loan with so much comfort and reassurance

30 mei 2025
Logo Wisr Finance

Antwoord van Wisr Finance

Thanks for your feedback Amal. It's great to hear about your fast and easy experience.

Beoordeeld met 5 van de 5 sterren

The whole process was very easy

The whole process was very easy; From the information they provided in the emails to the final contract and signing it. The app is very good, tells you everything you need to know. The emails that i continue to get, about their business and the ways you can pay off your loan, proves you are not just a number, and they care. their customer service is second to none.
They are one of the best financial companies in the business.

16 mei 2025
Logo Wisr Finance

Antwoord van Wisr Finance

Wow, we love to hear this feedback. Thanks for sharing your experience, Peter.

Beoordeeld met 5 van de 5 sterren

Easy and Informative experience

My experience was flawless really I passed on what I was looking for any details required and asked for a few options to consider.

I received options and advised of differences to think about between those options before making my decison.

Had not been pressured into making a decison and had been on somewhat of a tight deadline and Andrew was more than helpful. Received the funds for our new camper quite quickly once we had made the decison and the rest is history.

Would recommend to friends and family.

27 maart 2025
Logo Wisr Finance

Antwoord van Wisr Finance

Awesome, great to hear it Colin.

Beoordeeld met 5 van de 5 sterren

So flexible with payment options and…

So flexible with payment options and encouragement for paying off my loan faster. So used to credit companies just wanting to take, Wisr seems to actually care about reaching goals and being debt free. The Wisr app is great!

13 mei 2025
Review zonder uitnodiging
Logo Wisr Finance

Antwoord van Wisr Finance

Thanks for the wonderful feedback, Melinda. All the best.

Beoordeeld met 2 van de 5 sterren

The positives stop with the app

The application through the app was the easiest part but it went downhill from there. I was asked to provide a payout letter for a current loan that included the BPAY information on it to pay out that loan. I sent through the payout letter and recent statement which showed the BSB and account number for payment. I was asked again to provide BPAY information for the current loan. I contacted my current provider 4 times, each time taking 30 minutes to get through. Each time I was advised that ANZ do NOT have BPAY facilities to pay out personal loans. I told Wisr this on several occasions, to the point where I was sent screenshots of BPAY options from ANZ’s website, which I found very patronising.
In the end, I had someone call me from Wisr again and I said you either need to accept that they do not have BPAY facilities for personal loans or I need to cancel this application. While he was talking to me, he was again checking ANZ’s website and said that there was information on the site for BPAY transactions. Once again, I informed him that this is NOT to pay personal loans. Finally he said he would escalate it and on the same day the loan was approved.
Overall this experience was utterly ridiculous. It took way longer than it should have, I constantly received emails saying I should be using a portal to upload my information and when questioned, was told this was an automatic email and to ignore it, and the staff seemed more interested in not believing me and thinking I was doing something wrong than trusting that I had nothing to gain by making the process more difficult.
They are very quick to spam you with calls, texts and emails once they need something from you, but if you’re waiting on them, they provide very little in the way of updates.
Now that the loan has settled, I truly hope it gets easier from here. The app has been the only good thing about the experience so far. All up it took 3 weeks to finalise.

8 mei 2025
Logo Wisr Finance

Antwoord van Wisr Finance

"Hi Rachel,

Thanks for taking the time to provide your review and sorry to hear we didn't nail the experience this time. We've passed this feedback onto the relevant teams. It's only through feedback like yours can we continue to improve what we do – and we're passionate about that.

Warm regards,
Team Wisr"

Beoordeeld met 5 van de 5 sterren

Prompt response

3 mei 2025
Logo Wisr Finance

Antwoord van Wisr Finance

Thanks for the wonderful feedback, Anthony. All the best.

Beoordeeld met 5 van de 5 sterren

Anthonys service

I was fortunate enough to have anthony as the main man in charge and wow he made the whole loan experience easy and comfortable. Iv never had finance before so it was a scary thing to look in to but when anthony called and we started chatting he explained everything really clearly and made me feel as though i could trust him.

When i had a spare second to message him a question i had it was at 7:30pm and by 7:35pm anthony replied with an answer. Working day and night to make his customers happy. Truely a great experience, thank you anthony and team savvy. Would highly recommend

22 april 2025
Logo Wisr Finance

Antwoord van Wisr Finance

Very happy to hear this, Brendan. Thanks for sharing.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer