The appliction process is very strict and time lagged, despite "same day approval " slogan. Ive called multiple times for help on various issues and company policy made it difficult to come to any... Toon meer
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Lees wat reviewers zeggen
Sam is very professional, knowledgeable, and genuinely cares about his customers. He takes the time to explain everything clearly and always goes above and beyond to achieve the best outcome. I highly... Toon meer
Very well educated team with a lot of experience with all different clients. They Made my process very easy and took the time to educated me along the way. Couldn’t have asked for a better experience... Toon meer
Wisr finance team communications , security system , consedration, cooperation, perfect App disgen, easy to use, briefly everything have been covered . Thanks for your warm assistance. My tit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Wisr is a purpose-built Australian fintech lender in the rapidly growing Australian consumer finance market. Offering both unsecured personal loans and secured vehicle loans, Wisr is committed to powering Australians’ progress towards the goals and moments that matter most. Through innovative products, apps and services, Wisr helps customers make confident choices with their money, pay down debt faster, and move forward with greater financial freedom. We do this by providing a unique Financial Wellness Platform powered by consumer finance products, including the Wisr App, which helps Australians pay down debt and access a free credit score checking service. This is supported by content and technology-driven products designed to deliver better outcomes for borrowers, investors, and everyday Australians.
Contactgegevens
Level 9, 333 Kent Street, 2000, Sydney, Australië
- 1300992007
- contact@wisr.com.au
- wisr.com.au
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Loan process was easy and quick.
Loan process was easy and quick.
Great support
Thanks
11 september 2025
Antwoord van Wisr Finance
Thanks. Great to hear we made it easy for you.
Prompt professional services without…
Prompt professional services without much customer support
Still trying to set up the app
Only received a missed call from Wisr after request from the app
12 september 2025
Antwoord van Wisr Finance
Happy to hear we could help. Thanks for sharing your experience.
There was a lot of ID verification to…
There was a lot of ID verification to do, more so than any other company I have ever dealt with. It was quite frustrating to say the least
I will say though, they have a great App. No more having to call as everything you need to know is located there. Well done 👍
27 augustus 2025
Antwoord van Wisr Finance
Thanks, Sue. We appreciate you sharing your experience with Wisr.
Very helpfull and ezy process.
5 september 2025
Easy to understand and work with
28 augustus 2025
Antwoord van Wisr Finance
Thanks, Desmond. Great to hear we made it easy for you.
Great service
28 augustus 2025
Antwoord van Wisr Finance
Thanks, Michael. We appreciate you sharing your experience with Wisr.
Was very quick and easy to work with
27 augustus 2025
Antwoord van Wisr Finance
Thanks, Macay. Great to hear we made it easy for you.
Excellent
I was very pleased with the service and communication and how quick everything was.
19 augustus 2025
Antwoord van Wisr Finance
Awesome, great to hear it Paul.
Very efficient and user friendly
Very efficient and user friendly. Loved the service. App is great also
23 augustus 2025
Antwoord van Wisr Finance
So glad to hear you're making the most of Wisr App! Thank you
The entire process was very seamless…
The entire process was very seamless and quick. Vikram was very patient and supported throughout the process.
18 augustus 2025
Antwoord van Wisr Finance
Thanks, Timsi. Great to hear we made it easy for you.
Antwoord van Wisr Finance
So glad to hear you're making the most of Wisr App! Thanks Paul.
Antwoord van Wisr Finance
Thanks for the wonderful feedback, Julie. All the best.
They provided me with soft loan in a…
They provided me with soft loan in a short notice
4 augustus 2025
Antwoord van Wisr Finance
Thanks Rukhmani. Great to hear about your experience.
Excellent to deal with and super fast!
Excellent to deal with and super fast!! LOVE my car, Thank you 😊
6 augustus 2025
Antwoord van Wisr Finance
Thanks, Saschaz. Hope you're enjoying the new wheels!
Hopeless Organisation using a very flawed system.
First I take it with a pinch of salt that most of these positive reviews are from real unpaid customers. This is the worst financial lender by any measure,Everything on their advertising is just sugar-coating of what they can actually do.
For every email you send ,they'll reply the following day.It took one full week just for a conversation that should normally take one working day.The more you give them information the more they fail to simply analyse the provided information. At some point they even asked for my work contract and what role I play at work ,but I had provided my payslip which has all the information about my place of employment and phone numbers.
They failed to analyse my Bank statement and alleged none existent information about my cost of living.
They wasted a whole week moving in circles and you left wondering if they actually know what they're doing or they needed time to go ask someone else somewhere.
Hopeless organisation.
6 augustus 2025
Review zonder uitnodiging
Antwoord van Wisr Finance
"Hi Martino,
Thanks for taking the time to provide your review and sorry to hear we didn't nail the experience this time. We've passed this feedback onto the relevant teams. It's only through feedback like yours can we continue to improve what we do – and we're passionate about that.
Warm regards,
Team Wisr"
Great to deal with to get a loan
Great to deal with to get a loan. Interest rate is vey competitive. App is user friendly. Definitely would use them again.
1 augustus 2025
Antwoord van Wisr Finance
Wow, we love to hear this feedback. Thanks for sharing your experience, Sharyn.
Professional & friendly
Team was responsive, professional and showed genuine care in resolving my concerns.Communications was clear and I felt valued throughout the process.The staff is well trained and committed to creating a positive experience.
27 juli 2025
Antwoord van Wisr Finance
Thanks for your review, Rakesh. Great to hear about your experience with our team. They love helping.
The process was quick and clear..
25 juli 2025
Antwoord van Wisr Finance
Thanks for your feedback Sakthivel. It's great to hear about your fast and easy experience.
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