When I was ordering on my phone I accidentally clicked on two different sizes for same shoe in different colours. I received a phone call from the kind lady who was organising my order. Instead of... Toon meer
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Lees wat reviewers zeggen
The size I originally ordered in this style was much too small despite ordering a size bigger than usual. I was able to return and exchange the shoes very quickly at no additional cost bar return ship... Toon meer
Bedrijf heeft geantwoord
Receiving the shoes. Being updated about delivery status. Everything was great, though, in case of a return, the returning address was not directly identifiable. The package should include a retu... Toon meer
I found the sandals I wanted online. They were delivered 2 days after placing the order. As always, exactly what I expected, perfect fit. Wittner service is exceptional. Love Wittner shoes!
Bedrijfsgegevens
Over Wittner Shoes
Geschreven door het bedrijf
Operating with integrity for over 100 years, Wittner is one of Australia’s most trusted brands. We’re known for the consideration and quality that goes into every design and we are proud to extend this level of dedication to creating a more sustainable future.
Contactgegevens
Australië
- wittner.com.au
4,3
Uitstekend
9K reviews
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Thank you Wittner!
Such quick delivery.
Beautifully presented in packaging.
Great quality!
4 februari 2023
Excellent prompt service stunning range…
Excellent prompt service stunning range of shoes boots
14 januari 2023
no correspondents for any issues or complaints
ordering and delivery was fine as you'd expect, hassle free; However when i have had an issue with a couple of the items i have had no assistance in correcting the issue even though i have been in store, called head office twice and left a voice message each time and have emailed the head office of Wittner Shoes 3 or 4 times (i have confirmed the email address) and not once has someone replied or contacted me which is very disappointing and frustrating.
As a loyal customer and being a full supporter of the company; always recommending their shoes when my large client base would compliment or ask about my shoes, i will now be avoiding the company after such a lack of customer support or care.
2 januari 2023
Antwoord van Wittner Shoes
Hi Erin,
Thank you for taking the time to provide feedback on your recent experience with Wittner, this is very disappointing to hear.
Please be assured that I have passed this onto our Customer Experience Team to resolve for you ASAP.
We apologise for any inconvenience caused.
Kindest,
Team Wittner
Prompt delivery
Prompt delivery, and very happy with my purchase. Glad l checked in store first, which did not have size in stock, as l needed to go down one size than usual size.
3 februari 2023
Don’t buy online if you live in NZ
Don’t bother buying online if you reside in NZ. It’s too much hassle trying to return the shoes and they won’t let you return them at a store in NZ.
20 januari 2023
Antwoord van Wittner Shoes
Hi Yvonne,
Thanks for taking the time to provide feedback on your recent experience with Wittner.
I'm sorry to hear that you are disappointed with your recent purchase.
I have linked our New Zealand returns policy here for your conveneince: https://wittner.com.au/returns/
Kindest,
Team Wittner
Quick delivery
11 januari 2023
Witner shoes have been my favourite for…
Witner shoes have been my favourite for years. The quality, style and comfort excellent.
1 februari 2023
Lovely Luma Shoes
I have been a long-term customer of Wittner Shoes as they make quality shoes in great styles. I am very happy with my recent purchase of the Luma shoes, very pretty and feminine! Wittner staff were very helpful when I reached out to them with a question about shoe width after which, I decided to buy the shoes in the hope that the standard width shoes would fit. I was assured that I could return the shoes subject to certain conditions but am pleased to say that I will be keeping them! Thank you Wittner for lovely shoes and great customer service!
1 februari 2023
All girls were helpful and pleasant
9 januari 2023
Fast delivery and great looking boots!
17 januari 2023
Beautiful quality shoes/boots at great prices
Beautiful quality shoes/boots at great prices. Staff always are easy to deal with, it’s a company that stands by their products which is so rare these days.
8 januari 2023
Went through shoe selection
Went through shoe selection
Chose a pair that was in stock . Paid for it
5 days later they email me and say they could not send to me as they were not up to standard for delivery to customer… must wait 7 days for refund ???
Thats annoying
1 februari 2023
Antwoord van Wittner Shoes
Hi,
Thanks for taking the time to provide feedback on your recent experience with Wittner.
We apologise for the inconvenience caused and understand this is disappointing. Please know that I have passed this feedback onto the relevant department.
Kindest,
Team Wittner
Super fast delivery in Rural WA
Super fast delivery in Rural WA! 🥳🥳🥳
Love my sandals ! Have shopped with you before and it had always been a pleasant experience! Also easy returns.
7 februari 2023
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