My order was lost in the mail at the time the tariffs were implemented. I let Wizard Works know it hadn’t arrived after several weeks and they sent me another set of bags, which arrived promptly. Luck... Toon meer
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Lees wat reviewers zeggen
I've bought a few bags from Wizard Works and the design and quality of everything is always amazing. The bags are obviously an investment, but it always feels worth it. I'm always interested to see wh... Toon meer
Beautifully made kit - excellent workmanship and materials. The wee presto bag I've attached to the saddle of my Appaloosa where it is perfect for carrying tools and a couple of haggis or black pudden... Toon meer
My order was duplicated by mistake. I had an email checking if the order was correct and offering to cancel one if it was not. No fuss or issues, just great customer service. Product I ordered arriv... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Wizard Works is a manufacturer of high end bicycle luggage, made in the heart of South London. We make technical and well performing products while maintaining an aesthetic thats lies somewhere between timeless classic and 80’s rave Our studio & Workshop is open by appointment only
Contactgegevens
3-5 Latona Road, Unit 22, SE15 6RX, London, Verenigd Koninkrijk
- hello@wizard.works
- wizard.works
4,9
Uitstekend
345 reviews
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Great company
Great company. Appreciate the hand-written note. Great to know my bag was stitched to the sounds of 90's pop!
3 september 2021
Great Store.
Great Store.
Order was prepeared and shipped quickly. When it arived it was packaged well.
23 augustus 2021
wee presto barrel bag and wee shazam saddle bag
Beautifully made kit - excellent workmanship and materials. The wee presto bag I've attached to the saddle of my Appaloosa where it is perfect for carrying tools and a couple of haggis or black pudden pieces. I haven't used the wee shazam saddle bag yet - will put it to good use on my Box Dog Pelican once I've repaired the frame. Many thanks Wizard Works
13 augustus 2021
Take care with no returns items
Just take care with the "custom" category and the no returns policy.This is stated n the terms but my partner bought an (expensive) gift without realising the item/colour was custom and wasn't therefore a good gift choice. Unfortunately it is still in the box 6 months later. Looks well made though.
11 augustus 2021
Review zonder uitnodiging
Antwoord van Wizard Works
Hi Stephen,
We are really sorry you aren't happy with the colours your partner chose for your Custom Mini Shazam.
The reason we can't accept returns on Custom items is because they have been made especially for you in colours chosen by you and are therefore not resellable. However, we were sympathetic when your partner reached out to us via email and so we offered a couple of solutions to resolve this for you, we received no response so we assumed you were happy to keep the bag. Our offer stills stands though, so do reach out if you change your mind.
Take care,
Harry & V
Great product Great Service
11 augustus 2021
Lovely bike bags & bike stuff
Lovely bike bags & adventure/backpacking stuff from a small company in SE London.
Have ordered quite a few bits & bags over the last year or so for various trips & never disappointed. There Is a personal touch too as you get a note say thank you & what song or genre your item was made & packed too….
Always promptly dispatched & arrives within 48hrs.
Recently ordered a custom Shazam! & was delivered well before the estimated date.
You will find cheaper bike bags but these are very well made, hold there shape, work well in typical changeable UK weather & have well thought out attachment points, pockets, straps, closures etc & instructions how to care for your stuff. Definitely good bike bags!
Had been listening to path less pedalled podcast & they had been chatting with Swift Industries, a similar company in the USA & explained why their items are that little more expensive & I am sure that will relate to Wizard Works too. So nice to buy UK stuff too.
Highly recommend & sure you won’t be disappointed with their stuff.
9 augustus 2021
Top quality kit
8 juli 2021
Great product and customer service
Great product and customer service from a small local business. Very accommodating of my request to pick up my order in a COVID safe way rather than pay the postage (I live nearby). I paid the postage and they refunded me before I collected the order later the same day. The items themselves are extremely well made. No reason not to recommend these guys and rate them 5*
6 juli 2021
Very happy with my LIL PRESTO BARREL BAG!
Very happy with my LIL PRESTO BARREL BAG, the quality of which is excellent! I ordered a custom colour-way and the turnaround from order to delivery was fast too! I had a few questions before the order and the answers were fast and friendly.
6 juli 2021
I recommend them
I recommend them, of course.
After the misstep of their supplier Foragerbikes and as a result all this delay in months for delivery, despite the small mistake of Wizard Works for the choice of transport of my tiny order finally quickly delivered, I give Wizard Works five stars. Because Harry and Veronica are really very close to their customers and do their best for them by being fast, very friendly and very helpful. Because, ultimately, what matters most to me before trade is the people who do it and how they do it and why they do it.
6 juli 2021
best small company I have dealt with
best small company I have dealt with, great communication and really good products.
6 juli 2021
Very prompt delivery!
5 juli 2021
Very high quality
Very high quality. Best colours! Job more than well done!!!
Unfortunately the tax was 63 Euros.
But hey, live and let live!!! 😁
5 juli 2021
Lovely product
Lovely product, British made, came promptly with love and joy in abundance
16 juni 2021
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