Special thanks to Ms. Liza Wendy for a promise kept. From the first interaction how may i assist you? which was a promise that reflected her enthusiasm to ensure i get to redeem my voucher before the... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I recently reached out to resolve an issue with converting my experience to credit due to availability constraints. The initial interactions with the support team were unfortunately underwhelming,... Toon meer
Bedrijf heeft geantwoord
I bought a luxury voucher for my friend as a gift and the advertisement was so misleading it said 80+ 4-5 star hotel and with breakfast, when i tried to book it shows so cheap 2 star hotels and the pr... Toon meer
Bedrijf heeft geantwoord
Diana helped me to book with my voucher as I was facing difficulty with confirming appointments with some outlets, she was great in sourcing and booking one for me within the timeframe I needed. Was v... Toon meer
Bedrijf heeft geantwoord
4,4
Uitstekend
420 reviews
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Speed and effi iency
2 mei 2026
Review zonder uitnodiging
Excellent and swift response by Tanzeel…
Excellent and swift response by Tanzeel Hanif
2 mei 2026
Review zonder uitnodiging
fast and effective customer service by…
fast and effective customer service by Daisy
1 mei 2026
Review zonder uitnodiging
Antwoord van Wondergifts
Thank you so much for your kind words! We're thrilled to hear that Daisy provided you with fast and effective customer service. We'll be sure to pass along your feedback to her—she’ll really appreciate it. We look forward to serving you again soon!
Tanzeel Hanif was very friendly and…
Tanzeel Hanif was very friendly and helped us a lot, excellent service
1 mei 2026
Review zonder uitnodiging
Antwoord van Wondergifts
Thank you for your wonderful feedback! We’re delighted to hear that Tanzeel Hanif was friendly and provided excellent support. He’ll be pleased to know he was able to assist you so well. We truly appreciate your kind words and look forward to serving you again soon!
Great service and support by Tanzeel…
Great service and support by Tanzeel Hanif. Thanks
1 mei 2026
Review zonder uitnodiging
Antwoord van Wondergifts
Thank you for your kind feedback! We’re delighted to hear that you received great service and support from Tanzeel Hanif. We’ll be sure to share your appreciation with him. We look forward to serving you again soon!
I bought a luxury voucher for my friend…
I bought a luxury voucher for my friend as a gift and the advertisement was so misleading it said 80+ 4-5 star hotel and with breakfast, when i tried to book it shows so cheap 2 star hotels and the price is doubled from the original price on booking. Worst experience and i wish noone buys anything from them!
30 april 2026
Review zonder uitnodiging
Antwoord van Wondergifts
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We understand how disappointing this must have been, especially when purchasing a gift.
We’d like to clarify that hotel availability and pricing can vary significantly depending on the season, demand, and major events happening at the destination. These factors can sometimes affect the options shown at the time of booking, including pricing differences compared to other platforms.
That said, this is certainly not the experience we want for our customers. We’d really appreciate the opportunity to assist you directly and help find suitable hotel options that meet your expectations. Please share your booking details with us at support@wondergifts.com, and our team will be happy to support you in securing the best possible stay.
We hope to have the chance to make this right for you.
it was great experience with costumer…
it was great experience with costumer service diana was very helpful
30 april 2026
Review zonder uitnodiging
Antwoord van Wondergifts
Thank you for your kind feedback! We’re delighted to hear that you had a great experience with our customer service and that Diana was very helpful. We’ll be sure to share your appreciation with her. We look forward to serving you again soon!
Antwoord van Wondergifts
Thank you for your kind feedback! We’re delighted to hear that you had a very good experience with our service. We truly appreciate your support and look forward to serving you again soon!
Diana helped me to book with my voucher…
Diana helped me to book with my voucher as I was facing difficulty with confirming appointments with some outlets, she was great in sourcing and booking one for me within the timeframe I needed. Was very pleasant and efficient.
30 april 2026
Review zonder uitnodiging
Antwoord van Wondergifts
Thank you for sharing your experience! We’re so glad to hear that Diana was able to assist you in securing a booking within your preferred timeframe, especially when you were facing difficulties with other outlets. It’s wonderful to know she was pleasant and efficient throughout the process. We’ll be sure to pass along your kind words to her. We truly appreciate your feedback and look forward to serving you again!
Antwoord van Wondergifts
Thank you for your kind feedback! We’re delighted to hear that you found our team supportive and responsive. We truly appreciate your support and look forward to assisting you again soon!
Thanzeel Hanif is a star
Thanzeel Hanif is a star. He helped me reschedule my gift without any hassles
29 april 2026
Review zonder uitnodiging
Antwoord van Wondergifts
Thank you for your wonderful feedback! We’re thrilled to hear that Tanzeel Hanif made your rescheduling process smooth and hassle-free. He’ll be delighted to know he made such a positive impact. We truly appreciate your support and look forward to serving you again!
The booking process was fast
The booking process was fast, costumer service is great with the assistance of Tanzeel Hanif🙏🙏🙏
29 april 2026
Review zonder uitnodiging
Antwoord van Wondergifts
Thank you for your kind feedback! We’re delighted to hear that you found the booking process fast and that our customer service met your expectations. Tanzeel Hanif will be pleased to know his assistance made a positive difference. We truly appreciate your support and look forward to serving you again!
I purchased the Formula 3000 experience…
I purchased the Formula 3000 experience at Yas Marina and I contacted them the following day to book it. WonderGifts were unable to make the booking despite availability. After 7 days have passed they refuse to process a refund. Worse experience with third party. Never again!!!
20 april 2026
Review zonder uitnodiging
Tanzeel hanif guided me step by step.
Tanzeel hanif guided me step by step.
Thank you.
28 april 2026
Review zonder uitnodiging
Antwoord van Wondergifts
We truly appreciate your kind feedback! It’s great to know that Tanzeel Hanif was able to guide you through each step and make the process smooth and easy. We’ll be sure to pass along your appreciation to him. We look forward to assisting you again in the future!
Very supportive and excellent…
Very supportive and excellent communication.keep it up Liza
28 april 2026
Review zonder uitnodiging
Antwoord van Wondergifts
Thank you for your kind words! We’re so pleased to hear that Liza provided you with supportive service and excellent communication. She’ll be delighted to know her efforts made a positive impact. We truly appreciate your feedback and look forward to serving you again soon!
Thank you Diana for your kind assistance
28 april 2026
Review zonder uitnodiging
Antwoord van Wondergifts
Thank you for your kind feedback! We’re delighted to hear that Diana was able to assist you. We’ll be sure to share your appreciation with her. We look forward to serving you again soon!
The company uses false marketing…
The company uses false marketing strategy to sell packages that are not even half worth the paid amount. Beware and look for an alternative gifts..
27 april 2026
Review zonder uitnodiging
Antwoord van Wondergifts
We’re sorry to hear you feel this way and understand your concerns.
Our packages include a wide range of hotel options, and availability and pricing can vary based on seasonality, demand, and ongoing local events. Because of this, the final options shown at booking may differ from initial promotional imagery or examples, which are meant to illustrate the types of experiences available rather than guarantee specific properties.
That said, we take feedback like this seriously and would really like the chance to look into your case and assist you properly. Please share your booking details with our support team at support@wondergifts.com
, and we’ll be happy to review your package and help you find suitable options.
I recently used Wondergifts for a voucher booking at Royal M Al Aqah Beach Resort.
I recently used Wondergifts for a voucher booking experience and overall had a very positive experience.
The support team was responsive, helpful, and stayed in touch throughout the process. They kept me updated regularly and ensured everything was handled professionally from start to finish.
I especially appreciate the effort of Daisy and the team for their assistance and customer care. My booking was successfully confirmed, and I’m happy with the service I received.
Thank you, Wondergifts — I would gladly recommend your service to others.
27 april 2026
Review zonder uitnodiging
Antwoord van Wondergifts
Thank you for sharing your wonderful experience with Wondergifts! We’re delighted to hear that your voucher booking process went smoothly and that our support team was able to assist you every step of the way.
It’s especially great to know that Daisy and the team made a positive impact through their responsiveness and care. We’ll be sure to pass along your kind words to them.
We truly appreciate your recommendation and are so glad you’re happy with the service you received. We look forward to assisting you again in the future!
Customer service
I recently reached out to resolve an issue with converting my experience to credit due to availability constraints. The initial interactions with the support team were unfortunately underwhelming, but everything changed when Joyce Ann stepped in.
She went above and beyond by personally calling me at 8:30 PM, well outside of business hours, after sensing my frustration. That alone speaks volumes about her dedication. More importantly, she took the time to genuinely understand my situation and came back with a solution that actually worked for me.
Joyce Ann is a standout example of what great customer service looks like. The rest of the team could learn a great deal from her approach. She deserves serious recognition and a promotion.
27 april 2026
Review zonder uitnodiging
Antwoord van Wondergifts
Thank you for taking the time to share such a detailed and thoughtful review. We’re sorry to hear that your initial experience with our support team did not meet expectations, but we’re truly glad that Joyce Ann was able to turn things around for you.
Her willingness to go above and beyond—especially by reaching out outside of business hours and taking the time to fully understand your situation—reflects the level of care we strive to provide. We’re delighted she was able to find a solution that worked for you.
Your recognition of her efforts means a great deal, and we will certainly share your kind words with both Joyce Ann and the wider team. Feedback like yours helps us continue to improve and deliver better experiences for all our customers.
Thank you again for your honest feedback and support—we look forward to serving you again in the future.
Diana provided exceptional assistance…
Diana provided exceptional assistance with my rebooking requirements.
27 april 2026
Review zonder uitnodiging
Antwoord van Wondergifts
Thank you for your kind words! We’re delighted to hear that Diana provided exceptional assistance with your rebooking. She truly takes pride in helping our customers, and your feedback means a lot. We’ll be sure to share your appreciation with her. We look forward to serving you again soon!
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