No communication after initial receipt of order. No product received. No response to e-mails. Phone unanswered. Web site also now suspended. Had to claim from credit card company and reorder from... Toon meer
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Lees wat reviewers zeggen
Excellent price product AC5 flooring good quality arrived on time opened a trade account without any issue staff communication excellent 👍 Only reason for 1 star less the delivery we had to off lo... Toon meer
Bedrijf heeft geantwoord
Wood Flooring Kent may be online‑only, but their prices and service are first‑class. They were responsive throughout, and when a pack was damaged in transit they replaced it immediately so the install... Toon meer
Bedrijf heeft geantwoord
Exceptional service. Very helpful where samples were sent and discussed what would be suitable. There was a period where I couldn't decide what would work or look right and Jonathan helped me decide b... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Wood Flooring Kent reviews have migrated to reviews.io! Please see our amazing reviews.io page for up-to-date verified customer reviews of our business! https://www.reviews.io/company-reviews/store/woodflooringkent.com
Contactgegevens
29 South Street, BN21 4UP, Eastbourne, Verenigd Koninkrijk
- 03333 050 197
- sales@woodflooringkent.com
- woodflooringkent.com
3,4
Gemiddeld
144 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 45% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van Wood Flooring Kent
Thankyou for the great review, we really appreciate it!
Kronotex Exquisite 8mm Petterson Grey Oak flooring
The delivery was on time and completed with great care, to ensure that there was no damage to the laminate planks.
Thank you
2 december 2024
Antwoord van Wood Flooring Kent
Thankyou for the great review, we really appreciate it!
All was great
All was great! I received a speedy answer to my emails. The delivery was good as well. I got a great price compared with other famous sellers. I will definitely recommend this seller to my family and friends. Thanks!
4 november 2024
Antwoord van Wood Flooring Kent
Thank you so much for the great review, we really appreciate it!
Excellent from start to finish!
Thank you so much to Robert and the team!! I made an order & unfortunately due to a website error the wrong bathroom panels arrived. I called Robert & it was sorted within 20 mins & the order arrived 2 days late and the wrong panels were collected. After I miscalculated how many panels I needed i ordered more & Robert insured the the extra panels were delivered within 3-5 days however they only took 2 days! Couldn’t have asked for better service and the products are fabulous! Thanks all 😊
15 november 2024
Review zonder uitnodiging
Antwoord van Wood Flooring Kent
Thankyou so much for the amazing review Charlotte. We really appreciate you taking the time to right it and we're so glad you're happy with your new wall panels and our service. I have passed on your kind words to Robert and the service team.
Good service
4 november 2024
Antwoord van Wood Flooring Kent
Thanks for your review, please do let us know what we can change in the future to give you a 5 star experience.
Antwoord van Wood Flooring Kent
Thanks for the great review Orlando, we really appreciate it.
Antwoord van Wood Flooring Kent
Thankyou so much for the great review, we really appreciate it!
Antwoord van Wood Flooring Kent
Thankyou so much for the great review, we really appreciate it!
Despite the tiles no longer being…
Despite the tiles no longer being stocked and their supplier in administration, they managed to find two boxes within four days.
20 september 2024
Antwoord van Wood Flooring Kent
Thankyou for the great review David, we really appreciate it and are happy we were able to help.
Laminate flooring order and
The team were wonderful and very helpful. Responded to my change in delivery date immediately and answered any queries promptly. Tracking for delivery was provided which was very helpful.
28 augustus 2024
Antwoord van Wood Flooring Kent
Thankyou for the amazing review Aysen, we really appreciate it!
Antwoord van Wood Flooring Kent
Thanks very much for the great review Zia, we really appreciate it!
Good experience from browsing to delivery
Good selection of products great customer service and fast delivery.
30 augustus 2024
Antwoord van Wood Flooring Kent
Thanks for the great review Ann, we really appreciate it!
Antwoord van Wood Flooring Kent
Hi Star,
Thankyou for your review and we're very sorry that the delivery company suffered a technical issue and were unable to meet the delivery date that had been set.
We had offered to reschedule delivery immediately but I can see that you asked to simply cancel your order which we have done and issued your refund on the same day.
Again, please do accept our sincere apologies for any inconvenience caused.
excellent service great delivery driver
28 augustus 2024
Antwoord van Wood Flooring Kent
Thanks for the great review Mr Page, we really appreciate it!
Very helpful
20 augustus 2024
Antwoord van Wood Flooring Kent
Thanks for the great review, we really appreciate it!
Antwoord van Wood Flooring Kent
Thanks for the great review Cheryl, we really appreciate it.
Great experience with the company
Great experience with the company. Bought some LVT, great quality and exceptional price especially with the bulk order discount. Ordered some beading which didn't suit the floor, the customer service was very understanding, acknowledged my feedback as a client and did everything to make sure I was happy. This is a big relief when you're dealing with high value purchases. Thank you all, great service!
13 mei 2024
Antwoord van Wood Flooring Kent
Thanks for the great review Sofia, we really appreciate you taking the time to write such an in depth description of your experience with us and are very happy you are pleased with our service.
Fast efficient service.
Fast efficient service.
Communication was fantastic.
Great delivery service.
20 augustus 2024
Antwoord van Wood Flooring Kent
Thanks for the great review Stephen, we really appreciate it!
Excellent customer service and smooth…
Excellent customer service and smooth fast delivery.
10 augustus 2024
Antwoord van Wood Flooring Kent
Thanks for the great review Sean, we really appreciate it!
Good telephone support and worktops…
Good telephone support and worktops delivered in timescales advised. Thanks
6 augustus 2024
Antwoord van Wood Flooring Kent
Thanks for the great review Vittorio, we really appreciate it.
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