Woodland Reviews 

Terrible experience. Order is 2 weeks late, no reply to the mails and customer helpline doesn't pick up the call. Tracking details havn't been updated.

Extremely profesional for a household brand like woodland. I don't think I have ever had such a bad experience - even small homegrown brands are more active.

Even the website UX is terrible

Fraud. They sell damaged products online and there is no way that they respond to mail. Trust me you will loos your money if you buy this product. I have lost my money already. If asked I can give you photos of the product the time I recorded the product and the time I mailed them regarding this

ITEMS SHIP FROM POLAND. 🇵🇱

If you’re in the U.S., be aware that you may pay high customs fees and duties. I paid $90 in total fees for shorts that didn’t fit, $30 in customs fees. Returning them costs an additional $20, and they only offer a 10% discount if you choose to keep the shorts instead. RIP OFF

I bought a t-shirt online from Woodland. When I received it, I came to know that the fabric is polyester instead of cotton. I tried to return but for 20 days they didn't respond to my mail and also their customer care number was of no use as no representative receives, only prerecorded voice messages keep running. After 20 days they called me and shamelessly informed that due to technical glitch they couldn't return picked up the product and requested to drop the product at nearby it's physical store. After depositing the product I am waiting for the refund for last 14 days since dropping the product to the physical store. But these shameless company has no ethics and better to Avoid Woodland products. Soon I am going to file case in consumer court.

Ordered 02 shoes online on 28 July, one shoe received at 03:00pm and it was perfectly fine, second pair received at 05:44 pm on 01/08/2026 delivery made by Delhivery, opened the parcel and found an old, different design dirty worn out shoes, immediately informed and showed it to delivery agent, he made me speak to his office and they gave me the pickup point, Woodland store, Durgakund Varanasi, store manager told me to write an online complain as they have lot of complaint against their Delivery partner, they never had done so, my complaint was denied out rightly on the reason that I had no video of unboxing ( unfortunately till date I never had done so ) and they sent me a a clip where shoe was getting packed, with no face seen nor being handed over to anyone, Approached Delhivery, they are investigating, will soon be filing case in consumer forum, Never buy from Woodland, worst customer support, as an Army officer I am truly shocked and disappointed

Extremely disappointed with Woodland. There was a time when this brand meant durability, but now their quality has become completely poor. My shoes ruined within months as the sole cracked and crumbled, and customer care casually blamed it on "wear and tear." If Woodland continues with this careless attitude and substandard material, no one will buy their shoes anymore. Today, competing brands are offering much better quality, comfort, and service at great prices. Woodland is surviving only on its past reputation, which won't last long. Think twice before wasting your hard-earned money here!

"Very bad response in Woodland Customer Support Team"

Dear Woodland Customer Support Team,

I hope you are doing well.

I am writing to request verification of the authenticity of a Woodland shoe that I recently purchased.

The product details are as follows:

Article Number: 4230022

Colour: Olive

MRP: 2.995

Could you please confirm whether Article No. 4230022 is an original, Woodland-approved product?

I also noticed that this article is not listed on the Woodland Worldwide website Could you kindly explain why this model is not available on the website? Is it a discontinued model, an exclusive offline product, or intended for a specific market?

Article No. 4230022 is an original, Woodland-approved product?

If required, I can provide photographs of the shoes, the box, the labels, and the purchase invoice for verification.

I would appreciate your confirmation regarding the authenticity of this product and your clarification on its availability.

Thank you for your time and assistance. I look forward to your response.

Kind regards,

Arun baby

“Absolutely terrible experience with Woodland. I returned the product long ago and they are still holding my money without any proper refund update. Customer support keeps sending the same copy-paste reply saying ‘refund is in process’ but nothing actually happens. This feels completely unprofessional and irresponsible. Customers should not have to beg for their own money back. Very disappointing service and zero accountability. I will never shop from this brand again and would strongly warn others to stay careful before ordering from them.”

For me most Comfortable foot wear and most trusted brand..

Shame on the brand, Shopping through it’s app is a scam. They send you roadside product with their level. They are cheater, no return option in app, No customer support. Bought 2 forma shoes together, stating leather shoe but 1 pair shoes look plastic shoe which you must have seen sold by railways station vendor. Customer support doesn’t tak the call, they will keep you waiting for more than hours.

Do not buy!

Their customer support is non functioning. Stuck with smaller sized item

Horrible website.
DO NOT ORDER ONLINE. THERE IS NO CUSTOMER SUPPORT FOR ANYTHING. THEY DONT RESPOND TO EMAIL NOR DO THEY PICKUP PHONE

I bought a shoe on regular price from online store on Aug 3rd. When it was more than 5 days and I still didn't receive the shoe, I followed up with customer support. Firstly their customer support phone is a joke. They never pick up the phone. I tried hours after hours calling and they will play the same message "we are busy serving other customers" lol. I don't think woodland has that many customers in the first place.

Next I tried writing email and to the customer support and I got a response back the next day. They said the shoe is not on stock and so it will take sometime to deliver. As I was in a hurry and I don't live in that address where my shoe is supposed to be delivered I cancelled the order and then nightmare started.

It's been more than 15 days still I didn't recive the refund. I ridiculous that a simple refund in 2025 is taking so long. After numerous followup with customer support they ghosted me and I am not sure if I would get the refund back.

This is pretty sad that once a great brand like Woodland is scamming their customers. No wonder they closing the every stores in Kolkata.

Later when I search in Google I can see that other customers also faced similar issue and sites like Trustpilot, mouthshut, Redit is full of posts like this.

I am really surprised how a brand like Woodland is able to pull off this scam for so many years now. This thing should be escalated so that more and more people know about this.

I recently purchased a pair of shoes from Woodland's online store, and the experience has been nothing short of frustrating. The size didn’t fit, so I initiated a return—a simple process that has turned into a nightmare. Despite repeated emails and multiple attempts to contact their customer care by phone, I’ve received no response whatsoever. Their customer service is shockingly slow, unresponsive, and unprofessional. It feels like they’re doing everything possible to avoid handling returns.

For a brand like Woodland, this level of service is unacceptable. I expected better. I regret this purchase and would strongly discourage others from ordering through their online platform unless you’re absolutely sure you won’t need support.

If I could give zero stars, I would.

They send used product on online store .They are not return back, dont purchase anything from woodland online store.

This big fraud don’t purchase any product form this website no refund no exchange

Misbehavior by Subhasis Sahoo in woodland Diamond Plaza Store.

Order Date 12 Jan 2024.

I have booked a shoe order and there was no confirmation on order through sms or email. It took me three days to reach the customer care and after email still no clarity whether order will be delivered or refunded. These guys are pathetic. Its better to raise a cyber fraud complaint on 1930 straightway.

I recently placed an order for Camel Nomad Shoes on the Woodland Worldwide website, and unfortunately, it was a very disappointing experience. Despite my repeated attempts to track the status of my order, I received no update.

After sending an email to customer service requesting for an update on the status of my order, I received a refund notification without any prior communication or explanation regarding the cancellation of my order. This was extremely frustrating and disappointing, especially since I was eagerly anticipating the arrival of my new shoes.

The lack of communication and explanation for the cancellation of my order left me feeling very dissatisfied with the customer service provided by Woodland Worldwide. As a result, I would not recommend this company to others looking to purchase shoes or other products.

Overall, my experience with Woodland Worldwide was extremely disappointing, and I would not recommend this website to anyone, better order form amazon, flipkart, myntra, etc and avoid this at all cost. I hope that they can improve their customer service in the future to avoid similar situations with other customers.

I have sent them another email asking what's going on, I'll update as soon as I receive it.

They offered a jacket of Rs8000/- at a discounted price of Rs. 5000/-. I ordered but when i received it was Rs 3000/- Jacket.Later when I reached to the mail provided by them that this was not the product which i ordered. They said to upload photo. I uploaded the images stating that the product is not as ordered.Then they replied with a fake video stating that the right product was packed. I was doomed as they are not responding to mail and calls.I lost the money and product as well because this was XL size no one in my family could use it even.
They are a big scam.Looting innocent people like me who believe and trust e-commerce.