Easy ordering online and quick and easy delivery right into the garage on a pallet. Ordered 40 nets of oak hardwood and actually received 45 (unless I counted them wrong, twice).
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The delivery was really good but I’m not convinced about the wood I bought 20 nets but they looked half full, I compared them next to a net I got locally and they were definitely smaller, yet bo... Toon meer
Bedrijf heeft geantwoord
The driver managed to get pallet right up to my porch door which was great......I store my logs at one end of conservatory and after a while I noticed all these cardinal beetles coming from the bags o... Toon meer
Bedrijf heeft geantwoord
The delivery man was very helpful and brought the wood to our garage door. This meant coming up an uneven 50 metre track. The wood burns steadily and lasts longer than beech or birch. One bag last... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Woodnites.com offers Premium Quality kiln dried firewood with free delivery across England , Scotland & Wales. Our firewood is FSC , PEFC & Woodsure Ready to Burn Certified giving you piece of mind the wood comes from sustainable & well managed forests. We offer variety of wood types from Mix firewood , Oak, Birch, Beech & Alder. Offering firewood nets & firewood crates in a handy bundles & saver options. Our customer service team works Monday to Friday to help with any questions pre & post delivery.
Contactgegevens
Gpg House Unit 8 Walker Avenue, MK12 5TW, Milton Keynes, Verenigd Koninkrijk
- support@woodnites.com
- woodnites.com
4,4
Uitstekend
39 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It was easy to order
It was easy to order. A bit more than I wanted to spend but it’s quality wood.
16 december 2025
Antwoord van Woodnites
Hi Steven. Thanks very much for your 5* review. We would love to see you shoping with us in the future ! Team Woodnites !
Size not what I expected
I would give more stars. The delivery was very fast. But was disappointed with the size of bags as I bought 20L bags form a different company which were bigger as these were meant to be 22L bags.
21 december 2025
Antwoord van Woodnites
Hi Garry. Thanks very much for your review . We are very glad that the delivery service was great as always and we are sorry that the size of bags did not met your expectations. However the wood would always vary in sizes , as isome of it is stored under very dry condition over the months the wood can shrink slightly in size giving perception of less wood in the net , but we are trying to keep the nets consistent with 8-10 logs per net. We would like to wish you a happy new year and we would welcome you to shop with us in the future. Woodnites team
Antwoord van Woodnites
Thanks very much for your generous 5* rating , this means a lot to the business & on behalf of entire team we would like to wish you a Very Merry Christmas & Happy New Year ! We hope to see you shoping with us in the future. Woodnites team
Delivery was prompt
Delivery was prompt. There was a slight problem with the order but it was dealt with and rectified very quickly.
5 december 2025
Antwoord van Woodnites
Hi Mark. Thank you for your 5* review really appreciate that and we are happy the service met your expectations. We would love to see you shopping with us in new year. Woodnites Team
Ordered Monday night here on Wednesday brilliant service Thank you
Ordered on Monday night here on Wednesday brilliant service thank you
8 december 2025
Antwoord van Woodnites
Hi Brian. Thanks very much for your 5* review and we are very happy that the service met your expectations . We would welcome you to shop with us again , please dont forget to use your royality points for the discount on next order . Team Woodnites
Very pleasant service
The delivery man was very helpful and brought the wood to our garage door. This meant coming up an uneven 50 metre track.
The wood burns steadily and lasts longer than beech or birch. One bag last one evening on our 5kw log burner.
27 november 2025
Antwoord van Woodnites
Dear Katherine. Thanks very much for your 5* review , we are very happy that the delvery service & the product met your expectations , please shop with us again and dont forget to use your royality points for a discount on next order. Team woodnites !
1st time user with this company
1st time user with this company. Got no text from UpN , emailed woodnites.com only to be told I had sent a message 4 times and they couldn't help.
"HI Aaron
We have received 4 the same email messages
You will need to let the driver know , we are unable to speak to the individual driver and advise where to deliver I'm affraid "
3 december 2025
Antwoord van Woodnites
Hi Aaron. We are sorry your experience with delivery was far from ideal. We are not always able to speak to the driver when delivery is about to be made and ask him to deliver the pallet around your house and hence its better for the customer to speak to the driver when he is actually at your premisses. We have pointed out that 4 duplicate emails have arrived just to highlight the issue. We hope that the product met your expectations and besides the small inconveniance with the delivery you would shop with us again. Best Regards. Team woodnites.com
Antwoord van Woodnites
Thank you for your 5* review , this is appreciated! We are delighted the service & product met your expectations and we are ready to serve you again ! Team Woodnites
Excellent
Our order hasn't arrived yet but the service so far has been exemplary! We will certainly be ordering from here next winter.
17 november 2025
Antwoord van Woodnites
Hi Evelyn, thanks very much for your generous review , we strive for our service to be 5* and we hope to see you shoping with us again . All the best . The team !
Fast delivery great driver very helpful…
Fast delivery great driver very helpful will use again
14 november 2025
Antwoord van Woodnites
Thank you for your 5* review & we you shop with us in the future.
Excellent product
Really recommend it was packaged well and the delivery was quick and I found it easy to store with it being bagged very happy with product
6 oktober 2025
Antwoord van Woodnites
Hi Isabella. Thank you for your 5* review , this is hugely appreciated and we are chuffed you love the product and service. We are hoping to welcome you back soon , remember you can redeem your woodie points towards next purchase. Happy shopping !
Antwoord van Woodnites
Hi Alan. Thank you for your 5* review , this means a lot and we are looking forward to see you shoping with us again. Remember to redeem your woodie points for a discount on next purchase. Team Woodnites
Antwoord van Woodnites
Hi Daren , the logs size will differ in nets , they are cut from different sizes of trees , we always try to provide good selection in our nets. We glad that you like delivery time & hope you will shop with us in the future. Remember you can claim your woodie points towards next purchase
Net bags were loose and debatable these…
Net bags were loose and debatable these were fully filled.
5 september 2025
Antwoord van Woodnites
Hi James. We apologize if some of the bags might not look like they were fully filled however we always guarantee 8-10 logs inside each net. As the wood is kiln dried and as the moisture evaporate the logs can shrink a bit creating space in the nets especially as they are stored for good few months sometimes. We would be happy to offer you a voucher code for the next purchase , please contact us on support@woodnites.com with your order number . Best regards. Woodnites customer service
Antwoord van Woodnites
Dear NIgel. We sincerely apologize for the inconiance you have encountered due to the error in house number. We have taken it seriously and fixed the issue with data feed . We would be happy to offer you a 10% discount for next order to compensate the inconveniance. Please contact support@woodnites.com and we will be happy to issue a voucher . Woodnites.com Customer Service team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.