Well, what can I say, my order got totally messed up and didn't receive the dough when promised which was hugely disappointing, and to be balanced woody openly admitted to this, apologised and un... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
This was my first time ordering from you, and even though we had a couple of little delivery hiccups, they were sorted so quickly —brilliant customer service. The dough is absolutely delicious... Toon meer
The Neapolitan pizza dough is fantastic. We have a Gozney oven and usually make our own dough to use in it but this makes life a lot easier and the pizza's came out perfectly. We had issues wi... Toon meer
The dough looks fine but I would suggest looking at your delivery arrangements. When I've ordered similar frozen items from other suppliers, they have come with icepacks in a proper polystyrene foam i... Toon meer
Bedrijfsgegevens
Over Woody Oven
Geschreven door het bedrijf
Great pizza. Made simple.
All the tools you need to make restaurant quality pizza at home. Experience high temperature with our award winning Pizza Oven or cook restaurant quality pizza using our Ready Made Pizza Dough Balls - Winner of a Great Taste award 2025.
Woody Pizza Oven Kit
Neapolitan Pizza Dough Balls
Sourdough Pizza Dough Balls
Gluten Free Pizza Dough Balls
Voted "Best Wood Fired Pizza Oven" by BBC Good Food & "Best Value Pizza Oven" by Ideal Home.
If you have any queries or complaints please email: customersupport@woodyoven.com
Woody Pizza Oven Kit
Neapolitan Pizza Dough Balls
Sourdough Pizza Dough Balls
Gluten Free Pizza Dough Balls
Voted "Best Wood Fired Pizza Oven" by BBC Good Food & "Best Value Pizza Oven" by Ideal Home.
If you have any queries or complaints please email: customersupport@woodyoven.com
Free Shipping Over £45 + Free Returns
FREE next day delivery (ex Saturday)
Get Free Next Day Shipping on all orders exceeding £45
Contactgegevens
Unit 27, Wharf Street, WA1 2HT, Warrington, Verenigd Koninkrijk
- customersupport@woodyoven.com
- woodyoven.com
4,5
Uitstekend
702 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 42% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent quality dough
Excellent quality dough. Super convenient. Just pull what you need out of the freezer the night before. Bring to from temp 4 hours before using. Would highly recommend!
29 september 2025
Delivery unbelievably quick,
The quick delivery of the frozen dough balls.
Neopollitan dough can’t be beaten
Thank you
30 september 2025
Pizza heaven !!
Delivery prompt and dough in good condition . I was dubious about purchasing pre-made dough but did some research and went with Woodys . I bought both doughs and I was not disappointed, great consistency, rise and crisp allowed me to turn out a professional quality pizza so I will be coming back for more , good job !
6 oktober 2025
Brill
Second time I’ve used the dough which is brilliant, also bought a scraper and cutter which look great and are well made.
6 oktober 2025
I order the Sourdough balls
I order the Sourdough balls, and they are just the best, everyone in the house loves this dough, always have stock in my freezer.
6 oktober 2025
First time customer
Ordered pizza dough around 5pm Monday, received it 3pm Tuesday, was so easy to roll out and tasted great
29 september 2025
After defrosting at different…
After defrosting at different temperatures, the dough is unworkable and impossible to bake. I'm shocked that you even send such a product to a customer. I'm a pizza chef, so I know what I'm talking about.
15 september 2025
Antwoord van Woody Oven
Hello Marcin,
Apologies you have had this experience. We have had a look at your order and you have purchased Gluten Free dough. Gluten Free dough is very different from conventional pizza dough. Gluten adds the structure and elasticity to normal pizza dough, Gluten Free dough can not be stretched in the same way. It must be flattened and then lightly rolled, parchment paper will help you to transfer it to the pizza peel.
A member of our team will be in touch to provide some assistance and guidance.
Thank you,
Team Woody
Antwoord van Woody Oven
Thank you for the kind words.
Enjoy!
great sourdough pizza balls
great product! Love the Sourdough pizza balls.
super quick delivery too
10 september 2025
Antwoord van Woody Oven
Thank you Lucas! Enjoy!
Great pizza and top notch customer service.
I have used Woody oven doughs a couple of times. They are the best ones we have had. They are nice and sticky (IYKYK), easy to shape, cook well and taste amazing. Our second delivery arrived late - completely DPDs fault. They immediately sent out a new batch quickly and I had a phone call from Woody oven apologising. Their customer service is as good as the pizza tastes ( nearly 😆).
11 september 2025
Antwoord van Woody Oven
Hello Helen, Apologies you never received your order, however as you suggested this is a courier issue, it left our facility on time but the driver failed to deliver. A member of our team will be in touch to get your order replaced.
Thank you,
Team Woody
Good experience and dough
Made a simple error on my order, it was fixed before I could recheck my emails with a new delivery arriving the next day. Very good service and very good dough as well!
10 september 2025
Antwoord van Woody Oven
Thank you Jags, glad we could get this rectified. Enjoy!
Excellent service
Excellent service
Delivered within 24 hours, will definitely order again
9 september 2025
Antwoord van Woody Oven
Thank you David. Enjoy the dough.
Keep at it
Our 1st attempt was awful but we stuck with it and now can make reasonable pizzas . The dough is delicious so there’s no criticism at all ( just our inability to get the job done 🤦♀️) . I’m sure we will perfect the technique with practice and guidance from the guys at Woody Oven
1 september 2025
Antwoord van Woody Oven
Practice certainly does make perfect! You'll get there eventually, if you need any tips please don't hesitate to reach out.
Team Woody
Really great service and so easy to…
Really great service and so easy to make fantastic pizza every time.
9 september 2025
Some parts of oven had broken
Some parts of oven had broken , new parts sent the day after I had reported it , exceptional service .
3 september 2025
Gas burner purchased faulty
Gas burner purchased faulty. Difficult to ignite and became worse leading to gas surge/ flare (dangerous)
Requested replacement which was okayed when in stock.(apparently 6 weeks)
Received complementary dough ball pack.
Looking forward to replacement gas burner asap
3 september 2025
Absolutely love this pizza dough
Absolutely love this pizza dough. Perfect pizza every time! Delicious and highly recommended!
1 september 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.