Would of been 5 stars but 2 emails 9 days apart to say it had dispatched and then 2 days after the last email my order arrived. Very Slow delivery or misleading notifications.
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Lees wat reviewers zeggen
Wookey Ale is a fantastic local Ale company (local to the South West that is) with a great range to suit all types. I'm a big fan of their flagship 'Witch Way Home' Pale Ale however that said the... Toon meer
Very quick service after placing my order, got the taste for Flying Serpent while staying at Wookey Hole Hotel although not in stock when I ordered. However ordered the mixed range and another all vee... Toon meer
Bedrijf heeft geantwoord
5 stars for the beers! Brilliant ales with real depth of flavour and no headaches as they are canned and so no sediment. The can artwork and names evoke the magic of the region and its caves. 1 s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Deep beneath the Mendip Hills lies an underworld of secret caverns and half-glimpsed creatures. Cavers emerge wide eyed with tales of supernatural symbols and witches' marks. Home to the Wookey Brewing Co. whose magically crafted small batch brews contain super-natural ingredients of their own. Explore our exciting range of flavoursome craft beers including IPA’s, English ales and Merch.
Contactgegevens
1 New Street , BA5 2LA, Wells, Verenigd Koninkrijk
- hello@wookeyale.co.uk
- wookeyale.co.uk
4,4
Uitstekend
25 reviews
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Would of been 5 stars but.....
Would of been 5 stars but 2 emails 9 days apart to say it had dispatched and then 2 days after the last email my order arrived. Very Slow delivery or misleading notifications.
19 juni 2026
Antwoord van Wookey Brewing Co
Many thanks for taking the time to leave a review.
We should explain that we do not hold any of our clothing in stock onsite, every item is made to order by a third-party print-on-demand company. They normally have a quick turnaround, but on this occasion the delivery was slower than we’d like, which unfortunately falls outside of our control.
We’re sorry the wait wasn’t up to our usual standard. If an order ever arrives outside our stated 3–5 working day delivery window, we’d always encourage customers to get in touch with us directly first, as it gives us the chance to look into it and put things right for you.
Thanks again for your custom — we hope to serve you again soon.
Antwoord van Wookey Brewing Co
Many thanks for your review 🍻
Item was dispatched and delivered…
Item was dispatched and delivered exceptionally quickly.
Ciders are of superb quality and will definitely be restocked when finished.
15 augustus 2025
Antwoord van Wookey Brewing Co
Many thanks for your feedback, we’re glad you enjoyed the cider 👌
Antwoord van Wookey Brewing Co
Many thanks for your continued support.
Beer what's not to like!
Great tasting beer, arrived with one or two dents in the cans courtesy of the delivery company.
27 februari 2025
Antwoord van Wookey Brewing Co
Thank you for taking the time to share your feedback! We're thrilled to hear that you enjoyed the great taste of our beer. However, we sincerely apologise for the dented cans you received. We understand how disappointing that can be.
Rest assured, we will be addressing this issue with our courier to ensure better handling in the future. Your experience is important to us, and we appreciate your understanding.
Antwoord van Wookey Brewing Co
Thank you for the fantastic feedback! We're delighted you enjoyed our beer and customer service. We look forward to serving you again soon!
Antwoord van Wookey Brewing Co
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our beer and that our service met your expectations. Our team at Wookey Brewing Co. strives to provide the best experience possible, and it's wonderful to know that our efforts made a positive impact on your order. We appreciate your support and look forward to serving you again soon!
Cheers,
The Wookey Brewing Co. Team
Fast delivery and tasty beers
Fast delivery and tasty beers. Wookey Brewing Co. smashed it, and we’re smashing the ales. Cheers!
4 oktober 2024
Antwoord van Wookey Brewing Co
Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed the fast delivery and our tasty beers. At Wookey Brewing Co., we strive to create brews that bring joy and excitement, and it's great to know we're hitting the mark. Cheers 🍻.
Great service, value and very tasty beer
4 oktober 2024
Antwoord van Wookey Brewing Co
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our service, found great value, and loved the beer. Your satisfaction is our top priority, and we can't wait to welcome you back for another round. Cheers! 🍻
Antwoord van Wookey Brewing Co
Thank you so much for your positive review! We’re thrilled to hear that you enjoyed our beer and found our deals to your satisfaction. Your support means a lot to us, and we’re committed to providing the best products and value for our customers.
Very quick service after placing my…
Very quick service after placing my order, got the taste for Flying Serpent while staying at Wookey Hole Hotel although not in stock when I ordered. However ordered the mixed range and another all veeery nice, I will be really pleased when Serpent is in stock due to nearly running out to friends helping me drink the ale and will need to order more.
3 augustus 2024
Antwoord van Wookey Brewing Co
Thank you for your wonderful review! We're thrilled to hear that you enjoyed the Serpent while staying at Wookey Hole Hotel. We're excited to let you know that Serpent will be back in stock next week! We're glad you enjoyed the mixed range and appreciate your support. We look forward to fulfilling your order soon so you can share more with your friends. Cheers!
5 stars for the beers 1 for the delivery
5 stars for the beers!
Brilliant ales with real depth of flavour and no headaches as they are canned and so no sediment. The can artwork and names evoke the magic of the region and its caves.
1 star for the delivery:
Ordered Sun 28th July & emailed 2nd Aug as hadn’t heard anything. Was told the courier had not collected my order, which was then marked as sent on 3rd Aug and received 6th Aug. I accept that shizz happens but i was on holiday in Somerset only 14 miles from the brewery, so 9 days to deliver for £5.99 is excessive & the beers came right at the end of my stay. Maybe widening the free local delivery to 15 miles would be good (my local brewery offers free delivery over a 20 mile radius). The discount vouchers included in the order were thoughtful but i’ll maybe pop into the brewery shop next time.
6 augustus 2024
Antwoord van Wookey Brewing Co
Thank you so much for your thoughtful feedback! We're thrilled to hear you loved our beers and it means a lot to us that you enjoyed the magic of the region through our ales!
We sincerely apologise for the delivery issues you experienced. We understand how frustrating it can be. Your suggestion about widening the local delivery radius is very helpful, and we’ll definitely take it into consideration as we strive to improve our service.
Thank you again for your support and understanding. Cheers! 🍻
Antwoord van Wookey Brewing Co
Many thanks review and for your feedback 🍻
Excellent Father’s Day gift
My husband was extremely happy with his Father’s Day box, he has enjoyed all the beer which is unusual- there is usually 1 or 2 iffy ones in a gift pack but not from Wookey Ale! We will be buying more. Delivery was very fast.
10 juni 2024
Antwoord van Wookey Brewing Co
Many thanks for your feedback, it means so much to us! 🙏
Wonderful beers with fast delivery
Wonderful beers with fast delivery. Great assortment and lovely glass. Will buy again, cheers 🍻
9 april 2024
Antwoord van Wookey Brewing Co
Thanks for supporting us and for your review.
Arrived super quick and the selection…
Arrived super quick and the selection was top notch and great communication
5 januari 2024
Antwoord van Wookey Brewing Co
Stephen many thanks for your feedback, it’s my appreciated.
Good delivery and serpent of the axe is…
Good delivery and serpent of the axe is wonderful
28 augustus 2023
Antwoord van Wookey Brewing Co
Thank you for your review 🍻
Blind Purchase!
Saw the BIPA pop up on on Social Media and needed to try it!
Luckily it's just been rebrewed so I also bought a selection of other Wookey beers to try.
Smooth order process and delivered with no damage....looking forward to trying them all now...
2 augustus 2023
Review zonder uitnodiging
Antwoord van Wookey Brewing Co
Many thanks for your review 🍻
Wookey Ale
Wookey Ale is a fantastic local Ale company (local to the South West that is) with a great range to suit all types.
I'm a big fan of their flagship 'Witch Way Home' Pale Ale however that said the 'Halloween Rift' is a lovely tipple too.
You can tell that thought and love have been an integral part of the brewing process. Their range is quite impressive with the 'Knights Templar' black IPA and the 'Curiosity' American style IPA a firm favourite with me.
We've had an assortment delivered but also tasted a few in the local area as quite a few pubs in the area stock thess amazing local Ales.
I really enjoy Wookey Ales and would highly recommend any of their range - love the revamped branding too!
26 juli 2023
Review zonder uitnodiging
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