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Founders of the sustainable insulated packaging movement, Woolcool is dedicated to transforming the industry through innovation, sustainability, and exceptional customer service. With our natural wool insulation solutions, we’re proud to provide sustainable alternatives that help businesses reduce their environmental impact without sacrificing quality. Our range of insulated box sets, pouches and paper pouches, bags and envelopes has redefined chilled direct-to-consumer deliveries. Woolcool creates sustainable packaging designed to meet the unique needs of food and pharmaceutical industries, ensuring products stay fresh, protected, and at the perfect temperature throughout transit. As pioneers of change, we will go beyond the expected in everything with do, staying true to the Woolcool way. We are committed to a collaborative and future-focused approach, ensuring our partners receive high-performing products and exceptional service levels. We strive to inspire respect for nature and natural materials. Guided by our design-led mantra, we will continue to challenge the status quo, with market-changing products, while being thoughtful in our actions, taking care of our people, our stakeholders and our planet.
Unit 1a-1b Tungsten Park, Opal Way, ST15 0SS, Stone, Verenigd Koninkrijk
4,4
12 reviews
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We can always rely on the team at Woolcool for their professionalism and expertise. Rosie and Georgie are both genuine and incredibly responsive, ensuring every interaction is positive and productive. We wouldn't hesitate to recommend working with them
We love working with Woolcool. Rosie & Georgie are a delight to collaborate with, and we'd recommend them to anyone.
Working with Woolcool is always a pleasure. Their dedication to sustainability is clear, and their commitment to delivering outstanding service truly sets them apart.
Whenever we're creating content with them, the team’s energy and dedication make it easy to see how much they care about what they do. The Woolcool team consistently goes above and beyond — and we absolutely love that!
Kate Moore
dissident creative agency
I worked for woolcool in the factory/ warehouse for 2 days back in 2022. Unfortunately, due to personal circumstances at the time, I couldn't go back the following week and continue working there. I found Wayne, the warehouse manager, extremely welcoming; he was great with the warehouse team and was continually praising the hard work of the staff, keeping their spirits up. The company really seemed to value their staff, and overall seemed pleasant to work for - the fact they've been making their environmentally-friendly wool packaging for 15 years proves they have an excellent product. The only thing I would suggest is possibly considering shorter shifts. Maybe consider the choice of 6 or 12 hour shifts 3 days a week, rather than 12 hour shifts only. Maybe even 8 hour shifts (8am until 4pm or 8am until 4.30pm).
I understand the shifts are either Sunday, Monday, Tuesday or Wednesday, Thursday and Friday, so just 3 days at 37.5 hours. To offer 6 or 8 hour shifts as an option would encourage employees to stay with the company for longer as the working day would be shorter, especially when you're on the production line all day.
Great quantity solutions. Brilliant service and communication!
Great customer service, fast turnaround, good communication, great product!
Great account manager (Kellie Evans), always on hand when needed.
Had a few issues where we had run out of woolcool products and woolcool have been excellent in providing us with an interim supply.
i have found all staff to be very patient , organised and polite, there products are excellent.
Woolcool as a product is simply the best, consistently produced, fits like a glove and always performs.
What makes Woolcool even better is the customer service, professional, yet friendly at the same time. Always going that little bit extra to ensure we have all the information we could ever need and keeping us up to date with any new innovative ideas or products that are just around the corner.
Woocool - thank you.
Amazing customer service. Super friendly advisors. Prompt delivery times. The whole team are a pleasure to do business with!
Great customer service, product and reliable delivery. Would definitely recommend the quality boxes and liners that we have used with great success for a number of years now. As well as fit for purpose also being sustainable too. Thank you Woolcool and the team!
Food was perfect! Reused the packaging as cats' beds
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