WOOOF Reviews 

I ordered the large glitch pink zee.dog lead at the end of September last year for my puppy (order 28938) and initially things with wooof seemed pretty good. The lead hadn't been used much but on a walk with it recently my dog suddenly got loose despite the lead being clipped to her harness and the safety barrel being screwed up.

Turns out there is a stress fracture in the metal behind the hook mechanism which has caused it to fail.

I emailed wooof the day this occurred to raise it in case they wanted to alert others who purchased the same lead, as I wouldn't have expected it to fail in this way after a few months of occasional use.

I have had no email from wooof even to acknowledge this email and for a nearly £40 lead that claims to be a leader in durability, it breaking in this way after 7 months of infrequent use on a puppy should surely ring alarm bells and I'd expect at least an acknowledgement of the issue after flagging it.

Thankfully my dog isn't hurt but I won't be buying from, or recommending, wooof again.

Had a great experience with Wooof! I ordered stylish collars for our two dogs and absolutely love them — beautiful, well-made, and comfortable. Everything arrived nicely packaged and the whole process was smooth. Will definitely be back! 🐾

Order 2x Pupsicle toys for £65 and only got 3 refill pouches and no toys to put the refills in. Customer service slow. Issue not resolved and no refund.

I recently bought the Wooof Pupsicle toy along with the Pupsicle pops and tray, and I’m so pleased with it. The quality of the toy is excellent, it feels well made and durable.
Delivery was also quick, which was a great start. As soon as it arrived, we gave it a try with our Labrador puppy, Mabel, and she absolutely loved it. The Pupsicle pops kept her happily entertained for ages, which is a huge win when you’ve got a high-energy pup!
One of my favourite things about this product is the tray that comes with it. I’ve been using it to make my own frozen treats using natural ingredients like banana, blueberries, natural yoghurt, and peanut butter. Once frozen, they fit perfectly in the Pupsicle, and Mabel goes crazy for them – she genuinely can’t get enough.
While the whole set is a bit on the expensive side, I do think you get what you pay for. The quality is clearly there, and it’s been worth it for the engagement and enjoyment it brings. Overall, I’d definitely recommend it to other dog owners looking for a durable, enriching toy.

Send faulty items and don’t respond to your emails!

The Pupsicle is Genius. Well made and very durable. My dog loves it. She usually has a Kong toy stuffed with her food, yoghurt, peanut butter, kibble, sardines... etc. She loves this much more. I love that you can freeze homemade fillers in the moulds. I also tried her on the ready made pupsicle fillers. She liked them and they didn't upset her tummy. They lasted longer than the homemade treats.

We brought some paste to hide medications with which came promptly. What was an issue was that we didn't realise this immediately put us into a subscription which we didn't want. We emailed Wooof and they cancelled the subscription straight away.

Great product, my dog loves it and it’s easy to clean and use

Great product. I just have to find some bits to put in it. Bought bone meal and peanut butter. He loved the first one I gave him. Very tough product. He can’t chew it!

Although the hardness is lovely, I need to return the collar and lead. You only have 14 days to return the item and you have to email them first. Have sent many emails and heard nothing! Not the best customer service in my opinion. I will not be pleased if I miss the return deadline

Easy to use website, all quick and easy good service. Arrived quickly.

A dog bowl that compartmentalises food is an excellent idea as our dog tends to inhale food very quickly.
Product looks to be of very good quality & the bowl was despatched on time.

quick delivery, great product.

What a great company to order from, super quick delivery and well presented and wrapped. Good pricing would definitely order from them again.

After a slight slip up with my order and an email to the company, correcting the problem was instant I received my order within a few days.
Customer service excellent , product excellent and at a good price I will continue to use this company.

Great products, fast delivery.

Great quality products. Our dog loves them and quick delivery.

Order came very quickly and product was exactly as listed! Great service and unique stylish products for pups!

I found exactly what I wanted and it arrived in a couple of days.

The items have not been delivered on time. Once they finally have arrived and while I was away, I did not received an email to confirm that they have been left outside my house. As the result, I found them a week later in a very wet box and the containers of the treats were all rusty. I was not impressed at all.