Wow Telecom Reviews 26

Efficient and easy process to upgrade our phone system. Speedy installation from date of acceptance of contract. Friendly and knowledgeable staff and seamless upgrade.

I have been in business since 1982 and I feel confident recommending Wow Telecom
We had our installation of the Yeastar telephone system last month and it could not have gone smoother
8 telephones and mobile headsets with call on hold and call recording all being easily accessible
Trevor was amazing with an extremely keen price backed up by Andrew all technical issues were addressed on the day of installation
Any requirements and I know they are always a telephone call away and ready to assist
Couldn’t be happier

Well, what can I say. We were tied in with 4-Com and needed to take somewhat drastic action to get out of the contract. WOW Telecom contacted us and gave us our options. There was no pressure selling, just straight talking. The install was absolutely seamless from start to finish by Andy the Technical Director and the Aftersales service is absolutely outstanding. It has been many years since I have dealt with such a professional business. Thank you Trevor and Andy for an outstanding service and quite frankly if I could give 10 stars I would !

Very personable and helpful in updating our telephone system.

We have recently moved to WOW Telecom and cannot praise the customer service highly enough. The switch over has been swift and WOW Telecom have helped us every step of the way. The new telephone system is working well and has a great PC/telephone app intergration meaning we can make and receive calls whether in the office of not.

Our experience with WOW Telecom has been highly positive. Their advanced system and user-friendly features facilitated a seamless transition. The team at WOW Telecom demonstrates notable expertise and responsiveness, consistently providing valuable assistance. Our staff adapted swiftly to the new interface and the enhanced functions have streamlined the management of both internal and external communications. Overall, this upgrade has brought significant benefits to our office.

Great WiFi speed! everything works smoothly, I am very satisfied with phone service and would highly recommend!

Trevor and Andrew were great, loving our new phone system and broadband, so easy to use and does everything we need it to and more. Everything ran so smoothly and they are helping us through the difficulties we are having with our old provider. I would recommend this company.

All the staff at Wow Telecom have been amazing from the first phone call booking an appointment to meeting Andy to discus our needs to Andrew who installed all the equipment and didn't leave until we knew how to use it! I know we weren't the easiest of customers, having 7 sites there was a lot of work to do and a few hurdles to get over but we felt very looked after, there communication with every step is second to non ! Now we have a great new system, better service than our previous provider and we are also saving money ! I would highly recommend Wow Telecom, thank you to a great team.

Wow Telecom is doing everything right, from start to finish!
Sales term were very personable, explained everything thoroughly, good price, beating our existing provider quite substantially. Very knowledgeable, with great equipment and fast Internet speeds.
The installation was equally good. Nothing was too much trouble and everything explained.
Since installation, any queries we have had have been dealt with in a fast and efficient way. To be honest, I cannot fault this company and would wholeheartedly recommend them. Brilliant!

From the girls in the office too then getting the deal over the line with Trevor. Andrews work on installation the whole team have been very good at what they do and offer the complete package.

The decision to switch for us was a slow process and Trevor was very patient and gave us time to make that decision. Once made the process was so easy, the system was explained and demonstrated to us and the price broken down so we could see what we were paying for when unlike our previous suppliers. The installation with Andrew went really well and although we hit a few snags with our previous supplier he made sure it was all up and running before he left. The phone operation and practical side is so flexable and easy to use and the Communication and service is excellent. Thank you

We found the entire process with Wow to be extremely professional and very efficient.

The quote was clearly broken down with the pricing structure, the team took time to go through the kit and explain what we were purchasing and even took the time to explain the new technology to members of our team.

The install was completed around our working times to reduce disruption and they were on hand afterwards to ensure everything was left working and delivered as promised. The entire experience has been a breath of fresh air and we would highly recommend.

Well done to the entire team and back office staff – Thank you.

Trevor and Andrew made the Switch to Wow telecom so easy and stress free. Andrew took his time to install
all the new phones and did not leave until it was all up and running and tested. Trevor is always there to help with anything you need even after your system is fitted and up and running. Really happy with everything so far.

Great communication and service, no hidden fees, everything dealt with quickly and professionally. Answer and respond to any queries immediately. Would recommend. Thank you Trevor, Andrew and Team.

So far it has been an excellent experience with Trevor (who sold us the new telephone and internet package) and Andrew (who installed the hardware and new telephone system) he even went above and beyond to fix our existing hardware frame and tidy all the cables that were left by the last two telephone providers. We are very happy with WOW's customer service and our new telephone system, a huge thank you!! Long may it continue.

The process of changing providers was made simple and quick for us.

The service experienced from Wow Telecom, to date, has been wonderful.

Trevor and Andrew have been fantastic and have gone above and beyond to facilitate the move from our previous provider.

Communication and support have been amazing - something that is lacking from most companies in today's business environment.

Thank you

From the initial introduction with Trevor through to the changeover installation carried out by Andy, the process has been smooth and seamless. We have now been provided with a telephone and broadband system that better aligns with the way our company operates.
Communication has been 5 star and they could not have been any more helpful.

Fast, friendly and efficient company. Very responsive and does what it says on the tin ‘WaoW’