Wren Chartered Surveyors Reviews 38

Wren provided us with a very detailed and accurate survey which ultimately led to us being able to renegotiate our purchase price at quite a significant reduction.

The Homebuyers Report prepared for us by Ben at Wren Chartered Surveyors was excellent. It was carried out promptly, giving us time to fully consider what it said. It identified issues with the apartment we were on our way to purchasing and the block in which it was situated. Ben was happy to provide clarifications and answer our questions. The report played a large part in stopping us making what for us would have a been a significant mistake

Wran Charted Surveyors were so helpful. Communication was perfect from start to finish and the depth and detail of the information they provided us showed just how through they were completing or survey. I would highly recommend them.

Ben was great, very professional and clear in explanations. Would very much recommend!

Ben Wigglesworth does a fantastic, thorough, professional job, would recommend highly.

We were recommended Wren Surveyors and have had an experience whereby we would instruct Ben again should we need a professional expert with a personable approach.
From the offset communication was easy and smooth. We requested a Homebuyers Report for a property we are in the process of purchasing.
We received the report within the timeframe promised. This gave us time to go through the report. The conversation following the report was invaluable. I learned a great deal from Ben. He discussed in great detail, the points we had not quite understood. I felt able to tell him if I had not quite understood certain terms and comfortable when I needed layman’s terms applying.
Ben also pointed us in the right direction to pursue trusted and recommended tradesmen.

The follow up report was printed, sent by post in a professional, beautifully presented booklet with a branded notebook- really nice touch!

Even after our instruction of Ben at Wren Chartered Surveyors- I still ping him an email to tap into his expertise, I trust his opinion and anyone he would affiliate with.

Ben Wigglesworth was appointed by the potential buyer for my house at Elephant and Castle to conduct a full survey on 31/08/2023.
He examined the house from inside and outside for about three and a half hours and according to the buyers the surveyor’s report stated that the house had several structural issues, the most severe being the structural issue on the front wall, the roof creep, several cracks/rafter issues and damp.
According to the buyers the surveyors general view was “this is a very expensive fix overall”.
The buyers added “We are disappointed as we love the house and location, but do not have the capacity to proceed and address these major issues”.
Finally, the surveyor’s “kind” message to me was “she might want to try to sell her house on auction”.
Because of this report the buyers decided to stand down from their offer.
I was in a state of shock for days, worrying that the house was soon going to collapse.
After I recovered from the initial shock, I approached a reputable London engineering company asking for a structural inspection of my house and their recommendations for future actions to remedy all structural issues.
The general structural inspection took place on 29th September 2023. A structural engineer accompanied by his colleague came to inspect my house and the report I received on 29th October among other points stated the following:
Front elevation (West) - Bowing at the top of the front façade but the brickwork is in good condition and the wall is stable. However, if the client requires from an aesthetic point of view to rebuild the part of the wall to make it less bowed then advice from a bricklayer should be sought.
“In conclusion, the house is in a good structural condition and there is no evidence of recent structural movements”.
I am now considering making a claim for surveyor’s professional negligence.

Ben was brilliant. He was quick to respond and get a date in the diary to conduct the survey and within a week he had returned a very clear and comprehensive report. As well as this, he offered additional guidance for a couple of first time buyers which was invaluable, and continued to offer support on how to proceed with the survey results. Would thoroughly recommend to anybody looking to buy a property.

We couldn't be happier with the service provided by Ben at Wren. We were so impressed by not only the level of detail provided in our survey, but also how clearly it was laid-out. It provided extremely detailed technical information, but it was all worded and laid-out in a way that was really easy to read and really easy to understand. We had a long follow-up call with Ben, where he was incredibly generous with his time and his expertise, remembering every detail about the property with impressive clarity.
Wren are competitively priced, and I can't stress enough how pleased we are that we went with Ben instead of paying the same amount for a lesser service somewhere else.
We will undoubtedly be using Wren again.

Ben completed a very comprehensive survey - I was very pleased with the detail of the report, the response time and follow up.

Ben and Liz were great! They made this part of the home buying process easy and simple. The report was thorough and clear; the price is fair and Ben offers a call to talk through anything you don’t understand. Email reply to my questions was pretty quick too. For a first time buyer, I found it really helpful how clear and efficient Wren are. I felt confident in the service they provided. I would absolutely use them again in the future and recommend them.

Ben Wigglesworth provided an excellent report, with good detail backed up with photographs. He was also most helpful in discussing how to handle the impact of the survey with the agent.

WREN Surveyors are class!

They were so professional and high quality, can't recommend them enough. They were thorough with there analysis and took the time to explain their finding with future implications (if any).

Ben carried out a full structural survey on a house I was buying. He was really helpful and generous with his time throughout, explaining the report, and which of the issues identified were of serious concern. He was also happy to have a follow up conversation when it emerged that building consent had not been secured for a two-storey extension, and advise on another issue that emerged. I am very happy to recommend him.

We would greatly recommend Wren chartered Surveyors.

We were first time buyers and bought a Victorian conversion apartment, in need of refurbishment, in Brockley. Obviously a big step for us and one can imagine that we were quite keen to have a proper survey done 😀

We found Ben through a bit of research and the entire process was simply great. He was super responsive, extremely helpful and his report was very detailed & professional. Ben also took the time for us to meet him during his survey and talked us through the questions we had. In short, it was simply a great experience and we are happy we went with him. To recommend without question.

I cannot recommend Wren Surveyors more highly. The building survey we received was of exceptional quality (and has been highly complimented by all agents, contractors and family we have shared it with!) and provided great clarity and reassurance. On top of that, Ben was extremely kind and patient with our questions and lack of knowledge, providing lots of insider tips, advice and exceptional customer service at all times with great response times and flexibility. We are extremely grateful of his time and expertise!

Ben was fantastic. To the point, efficient, accommodating. Really well written report.

For a first time buyer, this was so nice to have. Would recommend to anyone in the area.

Ben is an exceptionally good surveyor! Very detailed, extremely good value for money and has a genuine passion for property. He was more than happy to have a follow-up call, after sending the report where we were able to ask some additional questions. Would highly recommend and will be using for future purchases!

Ben and the team provided an excellent service. The report was easy to read and very informative. Will use again. Many thanks

Excellent service, highly recommend. Ben talked us through the survey in detail in person which was so useful. The report is extremely thorough and all at a great price.